If you need to board a Japan Airlines flight from Manila Airport, make sure to take a look at this complete guide. Whether you are on a business trip or traveling for holiday with friends or family, this handy information is meant for you. Rely on friendly and timely assistance provided by Japan Airlines Manila Office to enable a convenient journey for you.
The airline’s office is located at Ninoy Aquino International Airport, and it is open from 8:30 am to 5:30 pm, Monday – Friday. The airport is also known as Manila International Airport.
Japan Airlines Manila Office Office Address | 2nd Floor, 6788 Ayala Avenue, Oledan Square, Makati City Manila, Philippines |
Japan Airlines Manila Office Contact Number | +63 02 8403-2763 |
Working Hours | MON- SAT 05:30-17:30 SUN- 05:30-16:00 |
Email Address | jal_priority@ask.jal.co.jp |
Official Website | www.jal.com/en |
Online Check In | www.jal.co.jp/jp/en/inter/boarding/quic/info/ |
Check Flight Status of Japan Airlines | www.jal.co.jp/en/flight-status/inter/sp/search/ |
Customer Feedback Form | www.jal.co.jp/jp/en/information/ |
Official YouTube | www.youtube.com/user/japanairlinesjp |
Official Facebook | www.facebook.com/JapanAirlinesWorldwide |
twitter.com/JALFlightInfo_e | |
Instagram Account | www.instagram.com/japanairlines_jal/ |
Airport Details of Japan Airlines Manila Office
Airport Name | Ninoy Aquino International Airport |
Airport Code | MNL |
Address | Pasay, 1300 Metro Manila, Philippines |
Contact Number | +63 28771109 |
Japan Airlines Manila Office Address Map
Japan Airlines Manila Office Terminal
Arrival and Departure of Japan Airlines flights are operated through Terminal 1 of Manila Airport.
Services provided by Japan Airlines Manila Office
You could feel overwhelmed by a lot of queries or doubts from the time you make your reservation until the plane lands. Don’t allow them to interfere with your air travel, and feel free to talk to the travel managers in the Manila office of Japan Airlines.
The following services will be provided to you as guidance:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web Check-in | Airport Counter Check-in |
Airport Kiosk Check-in | Unaccompanied Minor Service |
Baggage Allowance | Duty-Free Allowance |
Flight Information | Airport Lounges |
Visa Information | In-Flight Meals |
Airport Transfers | Travel Insurance |
Missing Luggage | Immigration Services |
In-Flight Wifi | Airport Wifi |
In-Flight Entertainment | Airport Facilities |
Delayed Flights | Visa on Arrival |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
JAL Mileage Bank | JAL Global Club |
JGC Premier Members | JAL Sakura Lounge |
Booking
Contact the staff at the Japan Airlines Manila Office for reservation-related queries.
You can also make a booking through the website of Japan Airlines.
Cancellation
Contact the executives at the Japan Airlines Office located at Terminal 1 for cancelation and refund-related queries.
Click here (www.jal.co.jp/jp/en/inter/change/flow/) to get complete information on canceling your booking through the airlines website. This is also helpful even if you wish to make changes to your booking.
Baggage
The baggage-related queries are efficiently addressed by the staff at Terminal 1. Here is a detailed guide covering different aspects concerned with baggage.
Japan Airlines Lounge Manila
If you have spare time, spend some great moments with friends or family and bask in luxury at the Sakura Lounge located at Manila International Airport. You can contact the staff to enquire about the requirements for lounge access, as it depends on your membership status as well as your boarding class.
Click here (www.jal.co.jp/jp/en/inter/service/lounge/mnl/sakura/) to read in detail about Sakura Lounge.
Check-in
You must visit Terminal 1 for check-in, as your flight will depart from the same location. Else, you need to comply with the instructions mentioned on your ticket.
Special Assistance
Sudden need could arise for any kind of special service. You are advised to contact the staff and seek assistance, as arrangements can be made for wheelchairs, vision assistance, hearing and speech assistance, cognitive and developmental assistance, help for passengers who are sick or injured, passengers seeking nurse service, and aid for passengers allergic to certain foods.
Register here for Special Assistance services online.
Besides, services are also provided for passengers with disabilities, or even if you are traveling with small children, infants, or pets. Get a complete guide here on the same.
However, in case of assistance, like if you bring a medical device, you use a stretcher or an oxygen bottle, you are suffering from some sleep disorder, if you are unable to stay in a sitting posture for long, you are an athlete with a disability etc., you need to request for arrangements in advance. Read in detail about the same.
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Frequently Asked Questions (FAQs) – Japan Airlines Manila Office
Japan Airlines flights are operated through the Terminal 1 of Manila Airport.
You can contact their travel executives at +63 02 8403-2763.
The travel staff is reachable from 8:30 am to 5:30 pm, Monday – Friday
Yes, you can speak to the staff at Terminal 1. Alternatively, click here and visit “Cars” section to book online.
Certainly! Read in detail about the special assistance services offered by Japan Airlines.