Japan Airlines is one of the world’s largest airlines, with offices located in many countries across the globe, Japan Airlines Indonesia Office In Indonesia, they have an office based at the Soekarno-Hatta International Airport in Jakarta. This office is responsible for providing customer service to passengers who are traveling to or from Japan as well as for handling any other inquiries about Japan Airlines Office in Indonesia services. Let’s take a look at what this office can do for you.
Details About Japan Airlines Indonesia Office
Japan Airlines Indonesia Office Address | Wisma Keiai 2nd Floor, JL., Jenderal Sudirman, Kav. 3-4, Jakarta, 10220 INDONESIA |
Japan Airlines Indonesia Office Contact Number | +62 21 5723171 |
Working Hours | Monday to Saturday (9 am–5 pm) |
Email Address | jal_priority@ask.jal.co.jp |
Official Website | www.jal.com/en |
Online Check In | checkin.si.amadeus.net/static/PRD/JL/#/identification |
Flight Status | https://www.jal.co.jp/en/flight-status/inter/sp/search/ |
Official Facebook | www.facebook.com/JapanAirlinesWorldwide |
twitter.com/JALFlightInfo_e | |
Offical Youtube | www.youtube.com/user/japanairlinesjp |
Instagram Account | www.instagram.com/japanairlines_jal/ |
Airport Details of Japan Airlines Indonesia Office
Airport Name | Soekarno-Hatta International Airport |
Airport Code | CGK |
Address | Tangerang City, Banten 19120, Indonesia |
Contact Number | +62 215507300 |
Details of Japan Airlines Indonesia Office Map Location
Services Provided by Japan Airlines Indonesia Office
Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
Airport Transfers | Meet and Greet | Duty-Free Allowance |
Immigration Services | Business Class | In-Flight Meals |
Missing Luggage | Airport Lounges | Flight/Visa Info |
Miles | Economy Class | Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
Customer Service and Assistance
The Airlines provides a wide range of customer service and assistance services to its passengers. From booking flights and making changes to them, to checking-in at the airport and receiving information about places to visit in Indonesia, this office is able to provide help in almost every aspect of travel. Passengers can also receive assistance with lost baggage claims, flight delays, ground transportation options, and more.
Ticketing Services
This office also provides ticketing services for both domestic and international flights operated by Japan Airlines. Passengers can purchase tickets online or over the phone using their credit card or debit card. They can also make changes or cancellations to their tickets without any additional fees if they contact the office prior to their scheduled departure date. Additionally, passengers who purchased their tickets through a travel agency must contact this office directly in order to make any changes or cancellations prior to their trip.
Services
Japan Airlines (JAL) is a premier international airline with offices around the world. In Indonesia, they provide services such as booking flights, checking in, baggage allowance, and airport services. This post will cover their services in detail and help you prepare for your flight with JAL and understand the baggage policy that applies to passengers flying from Indonesia.
Booking Flights
Booking flights with JAL is easy. Customers can book tickets directly on the website or through their mobile app. Additionally, customers can call the office or visit in person to book their tickets. Keep in mind that ticket prices may vary depending on whether you book online or through one of their offices.
Check-in Services
Customers are required to check-in at least 2 hours before their flight’s scheduled departure time. During this process, customers will need to present valid identification documents such as passports and visas (if applicable). Additionally, customers must have all necessary documents for traveling abroad such as visas and other permits ready during check-in procedures. After check-in is completed, customers will be issued a boarding pass which allows them access to the plane’s departure gate.
Baggage Allowance
When flying with JAL out of Indonesia, passengers are allowed up to 20 kg per passenger (not including infants). Passengers must also adhere to carry-on baggage standards which typically allow up to 7 kg of carry-on luggage per passenger (including infants). It is important to note that these limits do not apply when traveling internationally; instead, each destination has its own set of limits so please be sure to check beforehand if you plan on carrying extra items during your trip.
Airport Services
In addition to providing check-in services and baggage allowance information, JAL also offers several other services at its Indonesian offices located in Jakarta and Surabaya airports such as ticket rebooking/refunds/cancellations assistance and Lost & Found services. The staff at these locations are friendly and knowledgeable so don’t hesitate to ask for help if you need it!
Japan Airlines Rewards Program
The Airlines provides details about the airline’s rewards program which allows passengers to earn points for flights taken on Japan Airlines planes as well as on partner airlines such as AirAsia X and Nok Air within Asia Pacific region. These points can then be redeemed for free flights or upgrades on future trips with partner airlines or even discounts when shopping at certain stores throughout Asia Pacific region.
Conclusion
Whether you are looking for information about booking flights or making changes to your existing ticket, the team at the Airlines has you covered! They provide excellent customer service and assistance with anything related to traveling with Japan Airlines while also offering ticketing services and details about their rewards program which allows you access exclusive deals on flights throughout Asia Pacific region! If you are planning a trip with Japan Airline soon, be sure to reach out to this team first!
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Frequently Asked Questions (FAQs) of Japan Airlines Indonesia Office
The address of the Japan Airlines Indonesia office is Wisma Keiai 2nd Floor, JL., Jenderal Sudirman, Kav. 3-4, Jakarta, 10220 INDONESIA
Japan Airlines Indonesia office is available to assist customers with their booking, inquiries or complaints. Customers can reach them via phone call and email. The Japan Airlines Indonesia contact number is +62 21 5723171 and the email address is jal_priority@ask.jal.co.jp. Japan Airlines Indonesia also offers a customer service chatbot on their website, allowing customers to get answers to simple queries quickly and easily. For more complex matters, Japan Airlines strongly encourages customers to get in contact with their friendly team of customer service representatives directly, who are always eager to help out in any way they can.
The business hours of the Japan Airlines Indonesia office Monday to Saturday (9 am–5 pm)
The website of the Japan Airlines Indonesia office is www.jal.com/en
The email address of the Japan Airlines Indonesia office is jal_priority@ask.jal.co.jp