Travelers can avoid all stress and leave the chaos aside, if they have access to all essential flight related information. Information about airport arrival / departure terminal, flight status, inflight wifi, on board dining, seat upgrade, special assistance services, etc., can help devise a strategy / course-of-action which may lead to a satisfactory and pleasant flight experience. This page bears particulars relevant to travelers, they may choose to use it as a guide whilst planning a future flight or preparing for an upcoming flight that may be arriving at or departing from the Japan Airlines Boston Logan International Airport Terminal.
Details of Japan Airlines Boston Logan Airport
The Japan Airlines BOS Terminal is E, at Boston Logan International Airport.
| Airport Name | Boston Logan International Airport |
| Japan Airlines Boston Logan Airport Address | Boston, MA 02128, United States |
| Airport Code | BOS |
| Japan Airlines Boston Logan Airport Contact Number | +18002356426 |
| Japan Airlines BOS Terminal | Terminal E |
| Working Hours | 24 hours |
| Official Website | www.jal.com |
| YouTube | www.youtube.com/user/japanairlinesjp |
| www.facebook.com/JapanAirlinesWorldwide | |
| twitter.com/JALFlightInfo_e | |
| www.instagram.com/japanairlines_jal |
Services provided by Japan Airlines at Boston Logan Airport BOS Terminal
At the Office of Japan Airlines at Boston Logan Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Booking
Travelers can book JAL flight tickets by themselves via the airline’s mobile applications and website. If faced with any difficulties, travelers can request for help from the crew working at the office of the Japan Airlines terminal at Boston Logan airport.
Cancellation & Refund
Travelers must make note that only the requests of cancellations / refunds of tickets directly issued by Japan Airlines official channel (online or offline) are catered to at the JAL Office in Boston Logan Airport. Cancellations and refunds are subject to the fare rules defined by the Japan Airline Cancellation Policy.
Manage Booking
Passengers have the option to manage their reservations through the Japan Airlines website and mobile applications; if help is needed by passengers to manage their bookings, they can contact the Japan Airlines Boston terminal office.
Baggage Allowance
The baggage allowance varies with respect to the passengers’ ticket / fare class type; refer to the ticket for the precise free baggage allowance. Additional / extra baggage allowance can be purchased, if required. Any queries related to baggage allowance can be directed to the Japan Airlines Boston Logan Airport terminal staff.
Check-in
JAL passengers can check-in for their flights either through the airline’s website or mobile app or self-service kiosk at the airport or in person at the Japan Airlines BOS Terminal check-in counter. For questions about check-in kindly contact the Japan Airlines customer service.
Special Assistance Services
Multiple special assistance services have been made available for the perusal of travelers who might require it. Contact the office of the Japan Airlines terminal at Boston Logan international airport for additional details.
Inflight WiFi
Select international flight routes served by Japan Airlines offer wifi to its passengers; First Class passengers are provided with complimentary wifi access. Wifi packs may be purchased as per a passenger’s need.
| Standard WiFi Pack Cost | |
| WiFi Pack | Cost [USD] |
| 1-Hour Plan | $ 10.15 |
| 3-Hour Plan | $ 14.40 |
| Flight Plan (24 Hours) | $ 18.80 |
| WiFi Pack Cost For JAL Card Holders | |
| WiFi Pack | Cost [USD] |
| 1-Hour Plan | $ 9.15 |
| 3-Hour Plan | $ 12.95 |
| Flight Plan (24 Hours) | $ 16.80 |
For additional details or queries regarding inflight wifi, please contact the Japan Airlines Office.
Pet Travel Service
JAL permits the transport of dogs (French Bulldogs & Bulldogs not allowed), cats, small birds (that eat seeds, fruit and insects), rabbits, ferrets, hamsters, marmots, squirrels, chinchillas. Advance reservations must be made, contact the airline office for information and availability. Pet Travel Service is subject to availability and conditional to Japan Airlines Pet Policy and the laws governing the regulations of animal transport at the airport of departure and destination. Details can be viewed on the JAL website or requested from the representatives at the office of the Japan Airlines terminal at BOS airport.
Airport Lounge
JAL does not have an exclusive lounge at this airport; however, as a one world member airline, Japan Airlines passengers can avail themselves of access and use of lounges of other oneworld member airlines.
- British Airways Chelsea Lounge located at Boston Logan International Airport Terminal E
- British Airways Chelsea Lounge located at Boston Logan International Airport Terminal E
- British Airways Greenwich Lounge located at Boston Logan International Airport Terminal E
- British Airways Soho Lounge located at Boston Logan International Airport Terminal E
- Alaska Lounge located at Boston Logan International Airport
- Lufthansa Business Lounge located at Boston Logan International Airport Terminal E
For information pertaining to lounge access and usage kindly ask the Japan Airline Boston Logan terminal staff or check the oneworld website.
Car Rental
Courtesy phones and / or counters for rental car companies can be found in the arrivals zone of all Japan Airline terminals Logan airport; travelers may make arrangements to hire cars through these options, if they need to. The airport staff can be requested for assistance.
Parking
Travelers will find multiple parking options to accommodate their parking requirements; parking can also be booked in advance through the airport’s website. Travelers use the Easy AirTrain for commuting between the terminals and parking lots as they are all connected. The airport staff can be asked for help, if required.
Amenities & Services at Boston Logan International Airport
The airport experience is enhanced with the wide variety of services and amenities curated at Boston Logan international airport:
- Airport Information
- ATM
- Baggage Storage
- Charging Station
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief
- Worship Spaces
- Restaurants
- Books & Magazines
- Convenience Shopping
- Duty Free
- Electronics
- Fashion & Accessories
- Florist
- Gifts & Souvenirs
- Spirits & Wine
- Travel Essentials
Travelers can review additional details on the airport’s website and / or direct queries to the airport staff if needed.
Japan Airlines Boston Logan Airport Map
Frequently Asked Questions (FAQs) of Japan Airlines Boston Logan Airport
Japan Airlines / JAL flight operations are managed at Terminal E in Boston Logan Airport.
Terminal E is used by JAL / Japan Airlines at Boston Logan airport.
Japan Airlines flights depart from Terminal E at Boston Logan airport.