Japan Airlines Boston Logan International Airport Terminal- BOS

Flight Queries? Call an Expert

Call Travel Agent: +1-844-780-1718
Boston Logan International Airport

Travelers can avoid all stress and leave the chaos aside, if they have access to all essential flight related information. Information about airport arrival / departure terminal, flight status, inflight wifi, on board dining, seat upgrade, special assistance services, etc., can help devise a strategy / course-of-action which may lead to a satisfactory and pleasant flight experience. This page bears particulars relevant to travelers, they may choose to use it as a guide whilst planning a future flight or preparing for an upcoming flight that may be arriving at or departing from the Japan Airlines Boston Logan International Airport Terminal.

Details of Japan Airlines Boston Logan Airport

The Japan Airlines BOS Terminal is E, at Boston Logan International Airport.

Airport NameBoston Logan International Airport
Japan Airlines Boston Logan Airport AddressBoston, MA 02128, United States
Airport CodeBOS
Japan Airlines Boston Logan Airport Contact Number+18002356426
Japan Airlines BOS TerminalTerminal E
Working Hours24 hours
Official Websitewww.jal.com
YouTubewww.youtube.com/user/japanairlinesjp
Facebookwww.facebook.com/JapanAirlinesWorldwide
Twittertwitter.com/JALFlightInfo_e
Instagramwww.instagram.com/japanairlines_jal

Services provided by Japan Airlines at Boston Logan Airport BOS Terminal

At the Office of Japan Airlines at Boston Logan Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Booking

Travelers can book JAL flight tickets by themselves via the airline’s mobile applications and website. If faced with any difficulties, travelers can request for help from the crew working at the office of the Japan Airlines terminal at Boston Logan airport.

Cancellation & Refund

Travelers must make note that only the requests of cancellations / refunds of tickets directly issued by Japan Airlines official channel (online or offline) are catered to at the JAL Office in Boston Logan Airport. Cancellations and refunds are subject to the fare rules defined by the Japan Airline Cancellation Policy.

Manage Booking

Passengers have the option to manage their reservations through the Japan Airlines website and mobile applications; if help is needed by passengers to manage their bookings, they can contact the Japan Airlines Boston terminal office.

Baggage Allowance

The baggage allowance varies with respect to the passengers’ ticket / fare class type; refer to the ticket for the precise free baggage allowance. Additional / extra baggage allowance can be purchased, if required. Any queries related to baggage allowance can be directed to the Japan Airlines Boston Logan Airport terminal staff.

Check-in

JAL passengers can check-in for their flights either through the airline’s website or mobile app or self-service kiosk at the airport or in person at the Japan Airlines BOS Terminal check-in counter. For questions about check-in kindly contact the Japan Airlines customer service.

Special Assistance Services

Multiple special assistance services have been made available for the perusal of travelers who might require it. Contact the office of the Japan Airlines terminal at Boston Logan international airport for additional details.

Inflight WiFi

Select international flight routes served by Japan Airlines offer wifi to its passengers; First Class passengers are provided with complimentary wifi access. Wifi packs may be purchased as per a passenger’s need.

Standard WiFi Pack Cost
WiFi PackCost [USD]
1-Hour Plan$ 10.15
3-Hour Plan$ 14.40
Flight Plan (24 Hours)$ 18.80
WiFi Pack Cost For JAL Card Holders
WiFi PackCost [USD]
1-Hour Plan$ 9.15
3-Hour Plan$ 12.95
Flight Plan (24 Hours)$ 16.80

For additional details or queries regarding inflight wifi, please contact the Japan Airlines Office.

Pet Travel Service

JAL permits the transport of dogs (French Bulldogs & Bulldogs not allowed), cats, small birds (that eat seeds, fruit and insects), rabbits, ferrets, hamsters, marmots, squirrels, chinchillas. Advance reservations must be made, contact the airline office for information and availability. Pet Travel Service is subject to availability and conditional to Japan Airlines Pet Policy and the laws governing the regulations of animal transport at the airport of departure and destination. Details can be viewed on the JAL website or requested from the representatives at the office of the Japan Airlines terminal at BOS airport.

Airport Lounge

JAL does not have an exclusive lounge at this airport; however, as a one world member airline, Japan Airlines passengers can avail themselves of access and use of lounges of other oneworld member airlines. 

  • British Airways Chelsea Lounge located at Boston Logan International Airport Terminal E
  • British Airways Chelsea Lounge located at Boston Logan International Airport Terminal E
  • British Airways Greenwich Lounge located at Boston Logan International Airport Terminal E
  • British Airways Soho Lounge located at Boston Logan International Airport Terminal E
  • Alaska Lounge located at Boston Logan International Airport
  • Lufthansa Business Lounge located at Boston Logan International Airport Terminal E

For information pertaining to lounge access and usage kindly ask the Japan Airline Boston Logan terminal staff or check the oneworld website.

Car Rental

Courtesy phones and / or counters for rental car companies can be found in the arrivals zone of all Japan Airline terminals Logan airport; travelers may make arrangements to hire cars through these options, if they need to. The airport staff can be requested for assistance.

Parking

Travelers will find multiple parking options to accommodate their parking requirements; parking can also be booked in advance through the airport’s website. Travelers use the Easy AirTrain for commuting between the terminals and parking lots as they are all connected. The airport staff can be asked for help, if required.

Amenities & Services at Boston Logan International Airport

The airport experience is enhanced with the wide variety of services and amenities curated at Boston Logan international airport:

  • Airport Information
  • ATM
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • Ground Transportation
  • Lounges
  • Medical Office
  • Nursing Suites
  • Restrooms
  • Service Animal & Pet Relief
  • Worship Spaces
  • Restaurants
  • Books & Magazines
  • Convenience Shopping
  • Duty Free
  • Electronics
  • Fashion & Accessories
  • Florist
  • Gifts & Souvenirs
  • Spirits & Wine
  • Travel Essentials

Travelers can review additional details on the airport’s website and / or direct queries to the airport staff if needed.

Japan Airlines Boston Logan Airport Map

Frequently Asked Questions (FAQs) of Japan Airlines Boston Logan Airport

What terminal is Japan Airlines at BOS-Boston Logan International Airport?

Japan Airlines / JAL flight operations are managed at Terminal E in Boston Logan Airport.

Where are the Japan Airlines Boston terminal arrivals?

Terminal E is used by JAL / Japan Airlines at Boston Logan airport.

Where are the Japan Airlines Boston Logan terminal departures?

Japan Airlines flights depart from Terminal E at Boston Logan airport.