Virgin Atlantic Cape Town Terminal 1 is where travellers get answers regarding all their air travel-related worries. The terminal staff will assist you with flight bookings, cancellations, and upgrades to your itinerary. This article offers details centric on the Virgin Atlantic terminal at Cape Town. Passengers can use the information provided here to plan their upcoming flights with Virgin Atlantic, arriving at or departing from the Cape Town.
Details of Virgin Atlantic Cape Town Airport – CPT
The Virgin Atlantic CPT Terminal is 1, at Cape Town International Airport.
Airport Name | Cape Town International Airport |
Virgin Atlantic Cape Town Airport Address | Matroosfontein, Cape Town, 7490, South Africa |
Airport Code | CPT |
Virgin Atlantic Cape Town Airport Contact Number | +27 (021) 937 1200 |
Virgin Atlantic CPT Terminal | Terminal 1 & 2 |
Working Hours | 24 hours |
Official Website | https://www.virginatlantic.com/ |
https://twitter.com/VirginAtlantic | |
https://www.facebook.com/virginatlantic | |
https://www.instagram.com/virginatlantic/ | |
You Tube | https://www.youtube.com/user/virginatlantic |
Services provided by Virgin Atlantic at Cape Town Airport Terminal CPT
At the Office of Virgin Atlantic at CPT Terminal, passengers can avail themselves of the following services / amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
Virgin Atlantic Flight Bookings And Cancellations At Cape Town
Virgin Atlantic Airlines allows passengers to make reservations or bookings, individual or group, at the Terminal 1 of the Cape Town. You can book your hotel, car, and airport transfer along with your flight bookings at the terminal office. This service can be availed online via a mobile app or official website.
Manage Virgin Atlantic Flight Bookings At Cape Town
At the Virgin Atlantic CPT Terminal 1 office, you can request the staff to modify your itinerary. The staff will make the necessary changes and upgrades and notify you. These services can be availed online as well.
Virgin Atlantic Flight Check-in At Cape Town
It is essential to reach the airport on time, preferably 3 hours before your flight departure, so that you can take your flight. If you check in online, you can save this time, choose your seats, and download your boarding pass. Once you board your flight, it will leave from Virgin Atlantic CPT Terminal Departures.
Virgin Atlantic Baggage Allowance And Claim At Cape Town
Your baggage is decided based on your flight fare or class type. You can refer to the official Virgin Atlantic website regarding your free, excess, or checked baggage allowance to get a clear idea. You can claim your luggage once your flight lands at Virgin Atlantic CPT Terminal Arrivals.
Lost, Delayed, or Damaged Baggage At Cape Town
When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative at the baggage claim area or baggage service office before leaving the airport. You can also request additional assistance at the office of Virgin Atlantic terminal at Cape Town.
Pet Travel And Service Dogs At Cape Town
Per the Virgin Atlantic Airlines pet travel policy, your pets can travel in cargo only. Service dogs accompanying disabled passengers are allowed to travel in the cabin as long as they are well-trained and on a leash, and they have to remain seated on the floor throughout the flight. For any assistance needed, ask the Virgin Atlantic CPT Terminal staff.
Inflight Wi-Fi and Connectivity At Cape Town
Virgin Atlantic offers paid Wi-Fi on all of its flights, but plans may vary on different flights. Below is the table listing prices and plans offered by the airline.
Aircrafts | Data Available | Fee Charged |
747s | Only messaging | £2.99 |
787s | 40 Mb,150 Mb | £4.99 ,£14.99 |
A330s, A340s, and 747s | Unlimited | £14.99 |
At Cape Town, you will find yourself under free seamless wifi connectivity. This will help you stay connected on your devices while you wait for your Virgin flight.
Unaccompanied Minor Service At The Cape Town
You must stay with your minor at the airport until their flight leaves. You must complete the minor form and submit it to the airline authorities. Information about the person who will escort your minor to the destination airport needs to be provided to the airline staff.
Car Hire And Rental Service Available At The Cape Town
All terminals have courtesy phones, or rental car agency counters that passengers can use to rent or hire a car that fits their requirements. Additionally, any queries you have can be answered with the help of airport staff, the airport website, or Virgin Atlantic terminal staff.
Parking Facility Available At The Cape Town
You will find a paid parking facility available at Cape Town. You can opt for the one that suits your travel journey the best among the various plans offered.
Lounge Facility Available At The Cape Town
While waiting for your flight, you can relax and enjoy the services available at the lounge facility located at Cape Town. This will rejuvenate you for your journey.
Requesting Special Assistance At Terminal 1 of Cape Town
Virgin Atlantic cares for its passengers, so the airline assists travelers with mobility and medical assistance. It is essential to call the airline 72 hours before your flight departure and let them know what assistance you will require.
This content is about the services that you can avail at the Virgin Atlantic Airlines Terminal at CPT. You can use this information to reach the terminal staff for your upcoming trip. Safe Travels!
Virgin Atlantic Cape Town Airport Map
Frequently Asked Questions (FAQs) of Virgin Atlantic Cape Town Airport – CPT
Terminal 1 is where all Virgin Atlantic Airlines flight-related business is handled.
The Virgin Atlantic flights land at the Cape Town on Terminal 1.
All the Virgin flights leave from Terminal 1 at Cape Town.
You will find paid hire and rental car services at the Cape Town.
Yes, there is paid in-flight Wi-Fi for passengers flying with Virgin Atlantic.
Yes, pets do fly in cargo with Virgin Atlantic.
Yes, a minor from age 14 to 16 can fly as an unaccompanied minor with Virgin Atlantic.