Singapore Airlines is well known for its services and fleet. Passengers flying to and from Singapore Airlines Cape Town International Airport can refer to the description below for terminal 1 and service location details that Singapore Airlines uses to serve its passengers. Check the lounge accessibility criteria to rest while waiting to board the plane.
Details of Singapore Airlines Cape Town Airport
The Singapore Airlines Cape Town Terminal is 1, at Cape Town International Airport.
| Airport Name | Cape Town International Airport |
| Singapore Airlines Cape Town Airport Address | Matroosfontein, Cape Town, 7490, South Africa |
| Airport Code | CPT |
| Singapore Airlines Cape Town Airport Contact Number | +27 21 937 1200 |
| Singapore Airlines Cape Town Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.singaporeair.com/ |
| YouTube | https://www.youtube.com/@singaporeair |
| https://www.facebook.com/singaporeair | |
| https://twitter.com/SingaporeAir | |
| Instagram Account | https://www.instagram.com/singaporeair/ |
Services provided by Singapore Airlines at Cape Town Airport Terminal SPT
At the Office of Singapore Airlines Cape Town Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Ticket Booking
Singapore Airlines ticket counters are available for flight bookings at Cape Town Airport. Carry identity card and other relevant documents necessary to proceed the request further. Nowadays, booking and other reservation related services can be availed online via official website or mobile application.
Flight Ticket Cancellations and Refunds
Connect to the Singapore Airlines Cape Town Terminal staff for cancellations and other flight changes of scheduled bookings. The refunds are subject to ticket type and other norms designed by the airlines. Even the changes are allowed for a payable fine. Confirm the refund and other related queries before requesting the cancellation of reserved seats.
Manage Booking
All bookings related key changes like name, date, flight, and cancellations are allowed at Cape Town Terminal for SIngapore Airlines ticket counters. The staff is available to assist individuals to initiate cancellations, upgrades, and other requests related to SIngapore airlines bookings.
Pet Travel on Singapore Airlines
Singapore Air Policy allows travelers to travel with their pets as carry or check-in bags. Yet, the rules vary as per the local authority regulations of arriving and departing countries for the pets. Generally, domestic dogs,cats and birds easily qualify the eligibility criteria. Visit the Singapore Airlines office with basic details like, name,age, gender,color of the pet to book a reservation.
Delayed, Lost or Damaged Baggage
Queries related to lost or damaged baggage must be immediately reported at SIngapore Airlines offline centers. Else, dial on +971 2 622 1110 to inform the representative about the specific concern. The assistance shall be provided at the earliest.
Check-in
Self- serving kiosks and ticket counters are present at Singapore Airlines Cape Town Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass.
Airport Lounge
Singapore Airlines passengers can rest or relax at the lounge available at Cape Town International Airport. The access to the lounge is subject to Kris Flyer or Star Alliance lounge Membership.
Dial the customer service of Singapore Airlines to verify the lounge availability and eligibility criteria.
Special Assistance Service
Singapore Air passengers facing issues with flight reservations or wish to add special assistance like wheelchair and medical help must fill the Assistance Request Form. The staff responds on an immediate basis. Flight queries with 72 hours or less departure time are accepted on priority basis. This service is limited for bookings directly with Singapore Airlines. For reservations via an agent or partner airline, contact the concerned authority.
Rental Cars at Cape Town International Airport
Cape Town Intl Airport offers the facility to hire a Car service. Various private taxis and cars are available for bookings on the online portal. The stations of the respective car services are detailed beside the pricing information. It is advised to rent a car on priority due to unavailability during heavy traffic at the airport.
Parking at Cape Town Intl Airport
The parking service at Cape Town International Airport is paid. Guests visiting the airport to board a plane or drop a traveler for their scheduled flight can calculate the prices on hourly basis based on the rates defined by the airport. Call at +971 2 505 2528 to know about the valet service offered to the visitors of Cape Town Airport.
Services & Amenities at Cape Town International Airport
- ATMs & Cash to Card Machines
- Fast Track
- WiFi
- Lost & Found
- Retail Services
- Mailboxes
- Smoking Rooms
- News and Magazines
- Charging Stations
- Financial Services
- Mail-back Program
- Masks
- Worship Areas
- Airport Hotels
- Information Office
- Medical Help
- VIP Terminal
- Family Services
- Assistance facilities
The Cape Town International Airport is equipped with a plethora of services ensuring passengers’ convenience. Review the airport’s website to avail desired services or enquire for related concerns.
Check Worldwide List of Singapore Airlines Offices
Singapore Airlines Cape Town Airport Map
Frequently Asked Questions (FAQs) of Singapore Airlines Cape Town Airport
Singapore Airlines business class and lounge membership passengers can enjoy the access to SIngapore Airlines lounge at Cape Town Airport.
Singapore Airlines departures and arrivals are scheduled at Terminal 1 of Cape Town International Airport.
Terminal 1 is used by Singapore Air departing flights.
SIA is code designated by ICAO, whereas SQ is given by IATA.
Yes, Hire a Car section on Cape Town International Airport enables the passengers to book a car or taxi service.
The Parking Area is available for a certain fee calculated at Cape Town International Airport.