At South African Airways Nairobi Terminal you will find information regarding South African Airlines. If you are planning a trip with South African Airways and have questions regarding their certain policies and services then feel free to reach out to the Terminal staff members present. Be assured that you will be assisted and guided throughout your journey with the airline at Nairobi.
Details of South African Airways Nairobi Airport – NBO
The South African Airways NBO Terminal is 1, at Jomo Kenyatta International Airport.
| Airport Name | Jomo Kenyatta International Airport |
| South African Airways Nairobi Airport Address | Embakasi, Nairobi, Kenya |
| Airport Code | NBO |
| South African Airways Nairobi Airport Contact Number | +254 20 822111 |
| South African Airways NBO Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Official Website | https://www.flysaa.com/ |
| https://www.facebook.com/FlySAA | |
| You Tube | https://www.youtube.com/@southafricanairways |
| https://twitter.com/flysaa | |
| Pinterest Account | https://www.pinterest.com/flysaa/ |
Services provided by South African Airways at Nairobi Airport Terminal NBO
At the Office of South African Airways at NBO Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Bookings And Cancellations At Nairobi
Passengers can walk up to the Airport counter of South African Airways and request assistance with flight bookings and cancellation from the staff present at the airport.
Manage My Bookings At Nairobi
At Nairobi you can request to manage your bookings by seeking upgrades, adding extra services and requesting meals or other changes to your bookings at the South African Airways NBO Terminal Office. You can make these changes online as well.
South African Airways Check-in At Nairobi
You can check-in from your mobile device in advance as well. This will save you so much time at the airport. It is advised to reach the airport at least 2 hours prior to your flight departure. Once you are done with all the security checks then your fight will take off from South African Airways NBO terminal departures.
Baggage Allowance And Claims At Nairobi
With South African Airways baggage allowance is based on the ticket fare type of the passengers. For additional bags you need to buy them either at the airport counter of South African Airlines or online. Upon arrival you can claim your luggage near the South African Airways NBO terminal arrivals.
Service Animal And Pet Travel With South African Airways
South African Airlines does not allow pets to travel in the cabin except emotional support dogs, Certified Service Dogs and Guide Dogs. It is recommended to notify the airline 48 hours in advance before you plan to travel with service dogs. For any questions or queries feel free to reach the South African Airways NBO Terminal staff present at the Airport.
Lounges At Nairobi
The lounges available at Nairobi can be used by the passengers of South African Airlines. You can relax and recharge before embarking on your next journey.
Parking Availability At Nairobi
There are many parking options available at Nairobi and you can choose among them as per your needs and availability. If needed feel free to seek guidance from the Nairobi staff.
Rental Cars Availability At Nairobi
There are a lot of companies present at Nairobi that will help you with rental cars. So that you drive towards your destination in style and in comfort.
South African Airways Nairobi Airport Map
Frequently Asked Questions (FAQs) of South African Airways Nairobi Airport – NBO
South African Airways uses the Terminal 1 at the Nairobi for all flight-related business of the Airline.
At Terminal 1 of Nairobi, you will find all the South African Airways flights arriving flights.
All the South African Airways flights leave the Nairobi from Terminal 1.
South African Airways allows service dogs to travel with their owners in the cabin for free.
Yes, There is inflight wifi available in South African Airways that can be used by travelers in their personal devices during their journey.
Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with South African Airways
Yes they do provide wine and beer on board to their passengers.