It’s quite a ride to navigate the airport while juggling several flight tasks all at once. Things get complicated when there are changes in gate operations, and you are completely new to the Juanda alleyways. When you are already late for your NAM Air flight, you can’t afford to get lost among the terminal paths. The best way out of this problem is to have the NAM Air SUB Terminal guide, which you are already reading.
Within this guide, you will find a detailed map of the terminal that will help you traverse its different routes easily. It has precise information about the locations of the various important locations at the airport’s terminal.
Navigating The NAM Air Juanda Airport SUB Terminal
Before we dive into the details of the flight procedures, let’s go through this quick map containing an overview of the NAM Air and the SUB terminal where it operates.
| Airport Name | Juanda International Airport |
| NAM Air Juanda Airport Address | Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Airport Code | SUB |
| NAM Air SUB Terminal | Terminal 2 |
| Working Hours | 24 hours |
| NAM Air Official Website | http://www.flynamair.com/ |
| https://www.linkedin.com/company/flynamair | |
| Youtube | https://www.youtube.com/@flynamair8001/ |
| https://www.facebook.com/NAMairOfficial | |
| https://www.instagram.com/fly_namair |
Traversing The NAM Air SUB Terminal
You are about to enter the NAM Air Juanda International Airport Terminal simulation that will show you directions to all the places a passenger uses at the terminal during their tours.
Preparing For Departure
To prepare for your flight, make sure you have kept all your essential travel documents. You must arrive at the airport 2 hours before your domestic flight. However, if you are traveling to international destinations, you must be at the airport at least 3 hours before your flight.
If you are arriving with your personal vehicle, you need to park it at the airport’s parking areas. You can choose the type of parking that suits your travel needs. For example, if you will return within a day, you can go for short-term parking. But if you are gone for longer, you can opt for long-term or economy parking.
Mark Your Presence
The very first procedure you are supposed to perform the moment you reach the NAM Air Terminal at SUB is checking-in with the flight. It is essential to inform the airline that you are available to attend your flight. You must have all your documents with you for this procedure. The airline’s officials will process your check-in and put tags on your luggage. Then, it will be sent to the cargo aircraft and will meet you when you land at your new destination. The officials will also provide you with the boarding pass. Keep this pass securely with you to be used later.
Passing The Security
Your next step is getting approved as safe by the security guards. You will find these checkpoints at the departure level. Here, the security officials will screen you with scanning equipment. Your luggage will also go through conveyor belts for screening. To pass through this phase successfully, you must go through the NAM Air’s baggage regulations and see what’s permitted and what’s not. It will prevent you from putting any prohibited item in your bags unintentionally, which can slow down this procedure.
Feed Your Appetite At Restaurants
Once you pass through the security check, a new world will open to you. At this portion of the NAM Air terminal at Juanda Airport, you will notice a plethora of services installed for the comfort of passengers. One such essential service is food, a basic need. You will find several restaurants scattered at various parts of the terminal. You can choose one that delivers your taste and enjoy the dining experience.
Have Extra Time? Lounge It Out
Is there still some time left before your flight is ready to take off? You can choose to spend your free time at one of the airline’s lounges located at the NAM Air SUB Airport terminal departures level. Relaxing in lounges will recharge your energy so you get back up and continue your air journey.
Shop Duty-Free
However, many passengers gain energy from shopping and guess what? You can shop at the NAM Air Juanda Airport terminal free of taxes! You can find myriad kinds of shops serving every type of passenger’s needs here. So go on and start your shopping spree. Just make sure to be mindful of your expenses.
Leading To Your Air Carrier
Enough of strolling around the NAM Air Juanda terminal. It’s time to prepare to board your flight. Have a look at your boarding pass, determine your gate, and proceed to your aircraft. When you are about to board the plane, keep your travel documents and boarding pass available to show to the flight attendant, who will approve you for the final time to enter your flight.
SUB Terminal As Your Destination
For the passengers who arrive at the NAM Air Juanda Airport terminal from their flight, you will arrive at the Terminal 2. As you reach here, you will proceed with collecting your belongings from the baggage claim area. If you have landed on a domestic flight, you are all set to leave the airport. However, if you have come all the way from an international destination, you need to first go through the immigration centers. The officials there will screen you for one last time, and then you will be ready to depart to your destinations.
And Off To Your Destinations
You will need transport to reach your desired location in the city where you have landed. You can access them from the ground transportation at the airport. There, you can find a range of vehicles ready to take you off to the place you need to go. Whether you need public or private transport, there are all sorts of options to satisfy all types of traveling needs of passengers.
Amenities Provided by NAM Air Juanda Airport SUB Terminal
You may think the journey ends here, but you can’t leave without being aware of some other essential features this NAM Air SUB Airport terminal offers. Have a look.
| n-Flight Meals / Entertainment | Flight Information / Flight Status |
| Baggage Allowance | Delayed / Canceled Flights |
| Ticket Booking and Cancellation | Unaccompanied Minor Service |
| Animal Relief Area | Airport Transfers |
| Valet Parking | Boarding Class Enquiries |
| Airport / Inflight Wi-Fi | Airport Facilities |
| Airport Lounges | Airport / Online / Self-service Kiosk Check-in |
| Missing / Delayed / Lost Luggage | Duty-Free Allowance |
Worldwide List of NAM Air Terminals
NAM Air Juanda Airport Map
Resolving Queries
If you are flying with the NAM Air, you will use the Terminal 2 at the SUB for your flight tours.
You must immediately file a complaint about receiving your belongings in damaged condition at the lost and found department or inform the NAM Air office about it.
You must check in with your flight at least 90 minutes before your flight is about to depart.