It is really important for travelers to learn about the British Airways DXB Terminal before the travel day arrives. If you have British Airways flight booked but aren’t sure how everything works, don’t worry! We have created a simple guide to help you get to know your terminal at the Dubai Airport.
In this manual, you will find everything you need to feel prepared and excited for your journey. You will learn about what to expect when you arrive, where to go for check-in, and other helpful tips to make your travel easy.
So, get comfortable and keep reading to find out what awaits you at the DXB Airport terminal. Knowing this ahead will surely make your trip much smoother and more enjoyable!
Details of British Airways Dubai Airport
The British Airways Dubai Terminal is 1, at Dubai International Airport.
| Airport Name | Dubai International Airport |
| British Airways Dubai Airport Address | Dubai – United Arab Emirates |
| Airport Code | DXB |
| British Airways Dubai Airport Contact Number | +971 4 224 5555 |
| British Airways Dubai Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.britishairways.com/ |
| YouTube | https://www.youtube.com/@BritishAirways |
| https://www.facebook.com/britishairways | |
| https://twitter.com/British_Airways | |
| https://www.instagram.com/british_airways/ |
Services provided by British Airways at Dubai Airport DXB Terminal
Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Booking
Flight bookings/reservations can be a troublesome task for some people, in such cases travelers can enlist the help of the team present at the British Airways Dubai Airport terminal. Travelers can provide the specific need & requirements for a flight and the representatives will do their best to put together an itinerary solution that satisfies all the expectations.
Manage Booking
Customers of British Airways can manage booking by logging in to the airline’s website and mobile app; in the off chance an individual is facing problems with making changes and / or adding services & amenities to their booking, they can request assistance from the team stationed at the British Airways DXB terminal.
Baggage Allowance
British Airways provides free baggage allowance for passengers using their flight services; the limits for free baggage allowance for cabin carry-ons and checked luggage depend on ticket/fare class type. Refer to the airline’s website for the permitted weights and dimensions for cabin baggage and checked luggage.
Cancellation and Refund
Fare rules defined by British Airways policies determine whether a ticket cancellation is possible and / or if a claim qualifies for a refund. Customers can request for cancellations and / or claim refunds with the help of personnel at the British Airways terminal DXB Airport.
Pet Travel Services
British Airways offers pet travel services to passengers who wish to plan pet travel plans; service dogs are admitted free of charge subject to British Airways Pet Policy. For costs and other pet travel queries please contact the team at the British Airways terminal DXB airport office.
Delayed, Lost, or Damaged Baggage
Passenger(s) must report any lost, delayed or damaged luggage immediately upon realization after arriving at the destination airport; the British Airways team tries its best to locate and and return lost / delayed baggage to the owners within 72 hours.
Check-in
While the option of “online check-in” is available to passengers flying with British Airways via British Airways website and British Airways mobile app, persons can also check-in in-person at the British Airways terminal at Dubai Airport check-in desk.
Special Assistance Services
Depending on circumstances, passengers can avail themselves of special assistance services offered by British Airways. Passengers must submit a request at least 48 hours prior to the departure of their intended flight if they are to avail any special assistance service.
In-flight Wi-fi
The British Airways fleet comprises some aircrafts which are wi-fi enabled; passengers flying with British Airways can select one of the many wi-fi packages to use the internet for the duration of their flight. Wi-fi packages begin at £1.99; refer to British Airways website to see which package would be suitable.
Airport Lounge
Passengers of British Airways can opt to make use of the dedicated airport lounge at Dubai Airport or any of the OneWorld lounges.
Car Rental
Passengers arriving at the British Airways Dubai terminal can rent a car from the airport for the course of their stay; Car Rental Desks are present at Terminal 2, Terminal 3, Terminal 4 and Terminal 5.
Parking at Dubai Airport
At Dubai Airport, persons can choose any of the following parking options;
- Short Stay
- Long Stay
- Business
- Meet & Greet
- POD Parking (T5)
- Valet Parking
Now that you know the ins and outs of the British Airways DXB Terminal, it is time to relax and get your bags ready for your exciting trip! If you have any more questions, feel free to ask the airline staff and clear your doubts.
British Airways Dubai Airport Map
Frequently Asked Questions (FAQs) of British Airways Dubai Airport
British Airways operates its flights from Terminal 1 at Dubai Airport.
British Airways flights operate from Terminal 1 at Dubai Airport.
British Airways manages all its flight operations at Dubai Airport from Terminal 1.
Yes! Travelers can avail the use of the dedicated British Airways airport lounge at Dubai Airport.
Yes! Travelers can rent a car of their choosing at Dubai Airport.
Yes! Dubai Airport provides parking facilities.