This content is for you if you have an upcoming/newly booked Lufthansa flight to catch at the Nairobi. Lufthansa Airlines Nairobi Terminal 1 is where all the air travel queries/requests of the travelers/passengers are addressed. The team/staff of professionals present handles queries/requests like guide dogs, extra luggage, check-in, rescheduling, bookings, visa inquiries, rentals, parking, mobility devices, and more. This content centers around all the services/amenities offered by Lufthansa Airlines and the facilities accessible and requested at Nairobi.
Details of Lufthansa Airlines Nairobi Airport – NBO
The Lufthansa Airlines NBO Terminal is 1, at Jomo Kenyatta International Airport.
| Airport Name | Jomo Kenyatta International Airport |
| Lufthansa Airlines Nairobi Airport Address | Embakasi, Nairobi, Kenya |
| Airport Code | NBO |
| Lufthansa Airlines Nairobi Airport Contact Number | +254 20 822111 |
| Lufthansa Airlines NBO Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Official Website | https://www.lufthansa.com/ |
| https://twitter.com/lufthansa | |
| https://www.facebook.com/Lufthansa | |
| https://www.instagram.com/lufthansa/ | |
| You Tube | https://www.youtube.com/user/lufthansa |
Services provided by Lufthansa Airlines at Nairobi Airport Terminal NBO
At the Office of Lufthansa Airlines at NBO Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Travel Inquiries At Lufthansa Terminal 1 Office Of Nairobi
For information related to the Lufthansa airlines flight routes and fee structure you can visit the Lufthansa Airlines Terminal 1 At NBO. Alternatively, you can also access the official website of Lufthansa Airlines.
Lufthansa Ticket Booking At Terminal 1 Of Nairobi
Request the staff/team present at the Lufthansa Airlines NBO Terminal 1 to book a reservation for you. Alternatively, you can opt to book a flight online as well.
Cancel Lufthansa Ticket At Terminal 1 Of Nairobi
Passengers/travelers who no longer wish to travel can cancel their tickets at Lufthansa Airlines Terminal 1 At NBO. After a cancellation fee is applied, the staff cancels your flight, and a confirmation mail goes to the traveler.
Manage Booking At Lufthansa Terminal 1 Of Nairobi
If you prefer a more tech-savvy way to get things done, you can use the Lufthansa Airlines Manage Booking Tool on the airline website. Otherwise, you can visit the Lufthansa Airlines NBO Terminal 1 for assistance.
Seat Upgrades And Selection Inquiry At Terminal 1 Of Nairobi
Passengers/travelers eligible for an upgrade to a higher class with Lufthansa can ask for it at the Lufthansa Airlines Terminal 1 At NBO. For detailed information, refer to Lufthansa Airlines upgrade policy.
Lufthansa Ticket Change Request At Terminal 1 Of Nairobi
If last-minute plan changes have left you puzzled, relax and visit the Lufthansa Airlines NBO Terminal 1 to get your flight rescheduled. You can also change your flight using the airline’s website/ mobile app.
Refund Inquiry At Lufthansa Terminal 1 Of Nairobi
If you are seeking a refund, then visit the Lufthansa Airlines Terminal 1 At NBO to inquire about the status of your refund. You gain insight into the days to have your money back into your account.
Check-In Information At Lufthansa Terminal 1 Of Nairobi
It is advised to check in on t; you must be available 3 hours before your flight departure. Once checked in, your flight will leave from the Lufthansa Airlines NBO Terminal Departures.
Baggage Allowance Information At Terminal 1 Of Nairobi
If you need clarification about how much extra luggage will cost and what you can bring for free, visit the Lufthansa Airlines Terminal 1 At NBO. Also, check out the baggage policy on the official Lufthansa website page.
Baggage Claim/Delayed Information At Terminal 1 Of Nairobi
Your flight will land at Lufthansa Airlines NBO Terminal Arrivals. After that, you can claim your luggage. If your luggage is missing, register your concern to the airport authorities before leaving Nairobi.
Lost/Damaged/Found Baggage Inquiry At Terminal 1 Of Nairobi
Need an update on your luggage that is damaged/lost, then visit the Lufthansa Airlines NBO Terminal 1. The authorities present at the Nairobi will give you the latest updates on your luggage status.
In-flight Wifi Facility Inquiry At Terminal 1 Of Nairobi
Passengers/Travelers get a paid wifi service on the Lufthansa Flights. Here is the table listing the wifi prices for short and medium-duration flights.
| Flight Duration | Mail and Surf | Net Stream |
| Less than 1 hour | €3 or 1000 miles | €7 or 2,300 miles |
| 1 to 2 hours | €5 or 1,700 miles | €10 or 3,400 miles |
| More than 2 hours | €7 or 2,300 miles | €12 or 3,400 miles |
For longer flights, Lufthansa Airlines has different offers linseed below.
| Plans | Fee Charged |
| Chat | €7 / $8 / 56 CNY or 2,300 miles |
| Mail & Surf | €17 / $20 / 137 CNY or 5,500 miles |
| Mail & Surf plus | €29 / $34 / 233 CNY or 9,500 miles |
Flight Status At Lufthansa Terminal 1 Of Nairobi
Walk to the Lufthansa Airlines NBO Terminal 1 counter to find if the airline has made any announcements related to your flight schedule. Also, you can check your flight schedule online on the Mobile app/website.
Name Correction Service At Terminal 1 Of Nairobi
Walk to the Lufthansa Airlines Terminal 1 At NBO with your ID that supports the name correction you seek. The team/staff present will cooperate with the corrections; if applicable, a change fee will apply.
Pet Inquiries At Lufthansa Terminal Office Of Nairobi
Per the Lufthansa Pet Policy, pets can travel with them in the cabin and cargo. Please refer to the official Lufthansa website for thorough insight into the carrier requirements, pets allowed, and the applicable fee.
Service Dogs Assistance At Terminal 1 Of Nairobi
If you are wondering how to make a reservation for your guide/assistance dog, visit the Lufthansa Airlines NBO Terminal 1. Keep in mind that you have to bring the documents that support your guide dogs.
Lounges Present At The Nairobi
Passengers/travelers needing a calm space to work or relax can access the lounge facility available at the NBO. You can buy passes to enjoy lounge privileges if they are not complimentary with your tickets.
Hire/Rental Offices Inquiry At Terminal 1 Of Nairobi
No need to Worry about how to commute to and from Nairobi. You will have access to many car companies that have offices/outlets at the airport that offer rental/hire services that will be budget-friendly.
Parking Options At Nairobi
For queries like valet parking and short/long term parking, which parking is closer to Lufthansa Airlines NBO Terminal 1. You can check the airport’s official website or visit the airline’s terminal counter.
Lufthansa Airlines Nairobi Airport Map
Frequently Asked Questions (FAQs) of Lufthansa Airlines Nairobi Airport – NBO
Terminal 1 is where all Lufthansa Airlines business occurs at Nairobi.
Lufthansa Airlines flights use Terminal 1 for their arrivals at the Nairobi.
Departing Lufthansa Airlines flights are using Terminal 1 at the Nairobi.
Yes! Paid in-flight Wi-Fi and entertainment are available on Lufthansa Airlines flights.
Yes! A minor aged 5 to 11 can fly as an unaccompanied minor with the Lufthansa Airlines.