What makes your travel experience truly extraordinary? Step into the world of seamless connectivity and unrivalled comfort at KLM Airlines Nairobi Terminal. From the moment you enter, be amazed by the sleek design and modern architecture that exude elegance. Discover an amazing blend of efficiency & luxury as their state-of-the-art facilities meet your every need. Whether you’re a seasoned traveller or embarking on your first voyage, their dedicated staff is committed. They ensure your experience is nothing short of exceptional. With an array of world-class amenities and a myriad of retail outlets, this terminal offers a vibrant and immersive environment. Indulge in culinary delights, shop for exclusive products, or simply unwind in the peaceful lounges before your flight. Enjoy a seamless journey where every detail is crafted to surpass your expectations.
Details of KLM Airlines Nairobi Airport
The KLM Airlines NBO Terminal is 1 & 2, at Nairobi International Airport.
Airport Name | Jomo Kenyatta International Airport |
KLM Airlines Nairobi Airport Address | Embakasi, Nairobi, Kenya |
Airport Code | NBO |
KLM Airlines Nairobi Airport Contact Number | +254 20 822111 |
KLM Airlines NBO Terminal | Terminal 1 & 2 |
Working Hours | 24 hours |
Official Website | https://www.klm.com/ |
https://www.facebook.com/KLM | |
https://twitter.com/KLM | |
You Tube | https://www.youtube.com/@KLM |
https://www.instagram.com/klm/ |
Services provided by KLM Airlines at Nairobi Airport KLM Terminal
At the Office of KLM Airlines Nairobi Airport Terminal, passengers can avail themselves of the following services / amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
Check-in Services
At the KLM Airlines terminal NBO, it provides efficient and hassle-free check-in services to expedite the boarding process. Passengers can check-in at dedicated counters, where friendly and knowledgeable staff members assist with the check-in procedures. Self-service kiosks are also available for those who prefer a quick and automated check-in process. These services help save time and ensure a stress-free start to your journey.
Baggage Services
They know the importance of luggage handling & offer a comprehensive range of services to ensure the safe transportation of your bags. Passengers can conveniently drop off their checked baggage at the designated counters during departures and KLM Airlines NBO terminal arrivals. There it will be tagged and securely loaded onto the aircraft. In case of any lost or damaged baggage, it has a dedicated customer service desk to assist passengers and resolve any issues promptly. They ensure peace of mind throughout your trip.
Lounge Facilities
For passengers seeking comfort and relaxation, KLM Airlines Terminal Nairobi Airport provides exclusive access to luxurious lounges at this terminal. These spacious and well-appointed lounges offer a tranquil environment where travellers can unwind before their flights. Amenities such as comfortable seating, complimentary refreshments, Wi-Fi access, and business facilities are available to enhance your pre-flight experience. It is designed to provide a quiet and peaceful ambiance, allowing you to recharge and prepare for your journey ahead.
Dining and Shopping
It offers a wide variety of dining options to cater to diverse tastes and preferences during both departures and KLM Airlines Jomo Kenyatta International Airport terminal arrivals. From quick bites to full-service restaurants, passengers can choose from an array of culinary delights. Whether you’re craving a flavorful snack or a satisfying meal, the airport has something for everyone. In addition to dining, the Nairobi terminal boasts a selection of shops and boutiques where you can indulge in retail therapy. From duty-free items to luxury brands, you can find an extensive range of products to suit your needs and desires. They make sure to give an enjoyable shopping experience.
Special Assistance Services
KLM Airlines terminal at Nairobi is committed to providing equal opportunities and accessibility for all passengers. The airport terminal offers a range of special assistance services to accommodate individuals with disabilities or reduced mobility. Wheelchair assistance, accessible restrooms, and designated parking areas are available to ensure a comfortable experience for everyone. Passengers requiring special assistance can inform them in advance. They allow the airport staff to provide the necessary support and make the journey more convenient and inclusive.
Information and Customer Service
It has information desks strategically placed throughout the terminal to assist passengers with any inquiries or concerns they may have. Knowledgeable staff members are readily available to provide information about flights, gate assignments, airport facilities, and transportation options. During both KLM Airlines Jomo Kenyatta terminal departures and arrivals it has a service desk where passengers can seek assistance regarding their bookings, flight changes, or any other airline-related matters. The professional staff are there to ensure that your travel experience is seamless and enjoyable from start to finish.
Check worldwide KLM Airlines Terminals
KLM Airlines Nairobi Airport Map
Frequently Asked Questions (FAQs) of KLM Airlines Nairobi Airport
The terminal for KLM Nairobi is Terminal 1 u0026 2. This terminal is filled with amenities like special assistance, lounges, dining and much more.
It provides dedicated check-in counters and self-service kiosks for your convenience during KLM Airlines Nairobi terminal departures.
It has a dedicated customer service desk to assist you with any lost or damaged baggage issues.
Yes, it offers luxurious lounges for the passengers to relax and unwind before their flights.
It provides a wide variety of dining options to satisfy different tastes and preferences.
Yes, it offers special assistance services at Nairobi Terminal to ensure a comfortable experience for passengers with disabilities or reduced mobility.
Information desks located throughout the terminal and a dedicated customer service desk can provide you with details about your flight, gate assignment, and other airport-related information.
Yes, it offers designated parking areas for the convenience of passengers.
Yes, it provides complimentary Wi-Fi access for passengers to stay connected during their time at the airport.
It ensures accessibility with designated accessible restrooms for the convenience of passengers with disabilities.
The customer service desk at this terminal provides assistance with bookings, flight changes, and any other airline-related inquiries or concerns you may have.