Lufthansa Airlines Cologne Bonn Airport Terminal – CGN

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Lufthansa Airlines Cologne Bonn Airport Terminal – CGN

This content is for you if you have an upcoming/newly booked Lufthansa flight to catch at the Cologne. Lufthansa Airlines Cologne Terminal 1 is where all the air travel queries/requests of the travelers/passengers are addressed. The team/staff of professionals present handles queries/requests like guide dogs, extra luggage, check-in, rescheduling, bookings, visa inquiries, rentals, parking, mobility devices, and more. This content centers around all the services/amenities offered by Lufthansa Airlines and the facilities accessible and requested at Cologne.

Details of Lufthansa Airlines Cologne Airport – CGN

The Lufthansa Airlines CGN Terminal is 1, at Cologne Bonn Airport.

Airport NameCologne Bonn Airport
Lufthansa Airlines Cologne Airport AddressKennedystraße, 51147 Köln, Germany
Airport CodeCGN
Lufthansa Airlines Cologne Airport Contact Number+49 2203 404001
Lufthansa Airlines CGN TerminalTerminal 1 & 2
Working Hours24 hours
Official Websitehttps://www.lufthansa.com/
Twitterhttps://twitter.com/lufthansa
Facebookhttps://www.facebook.com/Lufthansa
Instagramhttps://www.instagram.com/lufthansa/
You Tubehttps://www.youtube.com/user/lufthansa

Services provided by Lufthansa Airlines at Cologne Airport Terminal CGN

At the Office of Lufthansa Airlines at CGN Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Travel Inquiries At Lufthansa Terminal 1 Office Of Cologne

For information related to the Lufthansa airlines flight routes and fee structure you can visit the Lufthansa Airlines Terminal 1 At CGN. Alternatively, you can also access the official website of Lufthansa Airlines.

Lufthansa Ticket Booking At Terminal 1 Of Cologne

Request the staff/team present at the Lufthansa Airlines CGN Terminal 1 to book a reservation for you. Alternatively, you can opt to book a flight online as well.

Cancel Lufthansa Ticket At Terminal 1 Of Cologne

Passengers/travelers who no longer wish to travel can cancel their tickets at Lufthansa Airlines Terminal 1 At CGN. After a cancellation fee is applied, the staff cancels your flight, and a confirmation mail goes to the traveler.

Manage Booking At Lufthansa Terminal 1 Of Cologne

If you prefer a more tech-savvy way to get things done, you can use the Lufthansa Airlines Manage Booking Tool on the airline website. Otherwise, you can visit the  Lufthansa Airlines CGN Terminal 1 for assistance.

Seat Upgrades And Selection Inquiry At Terminal 1 Of Cologne

Passengers/travelers eligible for an upgrade to a higher class with Lufthansa can ask for it at the Lufthansa Airlines Terminal 1 At CGN. For detailed information, refer to Lufthansa Airlines upgrade policy.

Lufthansa Ticket Change Request At Terminal 1 Of Cologne

If last-minute plan changes have left you puzzled, relax and visit the Lufthansa Airlines CGN Terminal 1 to get your flight rescheduled. You can also change your flight using the airline’s website/ mobile app.

Refund Inquiry At Lufthansa Terminal 1 Of Cologne

If you are seeking a refund, then visit the Lufthansa Airlines Terminal 1 At CGN to inquire about the status of your refund. You gain insight into the days to have your money back into your account.

Check-In Information At Lufthansa Terminal 1 Of Cologne

It is advised to check in on t; you must be available 3 hours before your flight departure. Once checked in, your flight will leave from the Lufthansa Airlines CGN Terminal Departures.

Baggage Allowance Information At Terminal 1 Of Cologne

If you need clarification about how much extra luggage will cost and what you can bring for free, visit the Lufthansa Airlines Terminal 1 At CGN. Also, check out the baggage policy on the official Lufthansa website page.

Baggage Claim/Delayed Information At Terminal 1 Of Cologne

Your flight will land at Lufthansa Airlines CGN Terminal Arrivals. After that, you can claim your luggage. If your luggage is missing, register your concern to the airport authorities before leaving Cologne.

Lost/Damaged/Found Baggage Inquiry At Terminal 1 Of Cologne

Need an update on your luggage that is damaged/lost, then visit the Lufthansa Airlines CGN Terminal 1. The authorities present at the Cologne will give you the latest updates on your luggage status.

In-flight Wifi Facility Inquiry At Terminal 1 Of Cologne

Passengers/Travelers get a paid wifi service on the Lufthansa Flights. Here is the table listing the wifi prices for short and medium-duration flights.

Flight DurationMail and SurfNet Stream
Less than 1 hour€3 or 1000 miles€7 or 2,300 miles
1 to 2 hours€5 or 1,700 miles€10 or 3,400 miles
More than 2 hours€7 or 2,300 miles€12 or 3,400 miles

For longer flights, Lufthansa Airlines has different offers linseed below.

PlansFee Charged
Chat€7 / $8 / 56 CNY or 2,300 miles
Mail & Surf€17 / $20 / 137 CNY or 5,500 miles
Mail & Surf plus€29 / $34 / 233 CNY or 9,500 miles

Flight Status  At Lufthansa Terminal 1 Of Cologne

Walk to the Lufthansa Airlines CGN Terminal 1 counter to find if the airline has made any announcements related to your flight schedule. Also, you can check your flight schedule online on the Mobile app/website.

Name Correction Service At Terminal 1 Of Cologne

Walk to the Lufthansa Airlines Terminal 1 At CGN with your ID that supports the name correction you seek. The team/staff present will cooperate with the corrections; if applicable, a change fee will apply.

Pet Inquiries At Lufthansa Terminal Office Of Cologne

Per the Lufthansa Pet Policy, pets can travel with them in the cabin and cargo. Please refer to the official Lufthansa website for thorough insight into the carrier requirements, pets allowed, and the applicable fee.

Service Dogs Assistance At Terminal 1 Of Cologne

If you are wondering how to make a reservation for your guide/assistance dog, visit the Lufthansa Airlines CGN Terminal 1. Keep in mind that you have to bring the documents that support your guide dogs.

Lounges Present At The Cologne

Passengers/travelers needing a calm space to work or relax can access the lounge facility available at the CGN. You can buy passes to enjoy lounge privileges if they are not complimentary with your tickets.

Hire/Rental Offices Inquiry At Terminal 1 Of Cologne

No need to Worry about how to commute to and from Cologne. You will have access to many car companies that have offices/outlets at the airport that offer rental/hire services that will be budget-friendly. 

Parking Options At Cologne

For queries like valet parking and short/long term parking, which parking is closer to Lufthansa Airlines CGN Terminal 1. You can check the airport’s official website or visit the airline’s terminal counter.

Lufthansa Airlines Cologne Airport Map

Frequently Asked Questions (FAQs) of Lufthansa Airlines Cologne Airport – CGN

At what terminal is Lufthansa Airlines At the CGN – Cologne?

Terminal 1 is where all Lufthansa Airlines business occurs at Cologne.

Where is the Lufthansa Airlines CGN Terminal Arrivals?

Lufthansa Airlines flights use Terminal 1 for their arrivals at the Cologne.

Where is the Lufthansa Airlines CGN Terminal Departures?

Departing Lufthansa Airlines flights are using Terminal 1 at the Cologne.

Is there in-flight wifi/entertainment available on Lufthansa Airlines flights?

Yes! Paid in-flight Wi-Fi and entertainment are available on Lufthansa Airlines flights.

Can a minor fly alone with Lufthansa Airlines flights?

Yes! A minor aged 5 to 11 can fly as an unaccompanied minor with the Lufthansa Airlines.