GoAir is a low-cost carrier based in Mumbai, India. It is owned by the Indian business conglomerate Wadia Group. In October 2017 it was the fifth largest airline in India with an 8.4% passenger market share. It commenced operations in November 2005 and operates a fleet of Airbus A320 aircraft in all economy configuration.
GoAir Mumbai (BOM), India Address:
Chatrapati Shivaji International Airport, Terminal 1,
Mumbai, Maharashtra – 400099, India.
Phone:
+ (91) (022) 26156113 Email:
Working hours
GoAir Official website: https://www.goair.in/
GoAir Online Check-in: www.GoAir.com/in/gb/online check-in
Check GoAir schedule here: www.GoAir.com/in/gb/flight schedule
Check GoAir flight status here: www.GoAir.com/in/gb/flight status
GoAir Customer Care number: 092 – 2322 – 2111 / 022 – 6273 – 2111
GoAir Fog Helpline: 022 – 4505 – 6000
GoAir Baggage Allowance
View GoAir Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Refunds in Goair
For any refund related queries (travel agents/customers), email with your PNR details to refunds@goair.in
Grievance Redressal
In compliance with The Civil Aviation Requirements, if the customer is not satisfied with Goair response, they can report to
Nodal Officer, Ms. Nehha Bora at nodalofficer@goair.in.
You can make a further appeal to our Appellate Authority, Ms. Vida D’Souza at appellateauthority@goair.in.
*Please contact them between Monday – Friday (0930hrs – 1800hrs).
Goair Online feedback form: https://www.goair.in/bottom-menu/feedback-form
Goair Media queries email: media@goair.in
Goair Group sales
For more than 10 passenger’s travelling, please contact for special offer https://groups.goair.in/
Goair Inflight menu: https://www.goair.in/services/inflight-menu/
Goair Charters
For any information related to charter flights, you can write to groupdesk@goair.in
GoSME
GoSME is self-booking online tool to cater to the travel needs for Small and Medium Enterprises. If you have any queries, send an email to sme.helpdesk@goair.in
Travel during pregnant in Goair
Expectant mother can travel in Goair upto 27th week of pregnancy without any medical certificate.
28th week to 36 weeks
Requires a Medical Certificate as “Fit to Fly as a Customer/Fit for Air Travel” valid for travel date, and issued 24 (twenty four) hours prior to the date of travel from a Consulting Obstetrician & Gynecologist. The medical certificate should be acceptable to the Duty Manager/Airport Manager and in case of doubt/clarification; the company doctor may be contacted for necessary advice. A copy of medical certificate to be retained by GoAir.
For more details, visit https://www.goair.in/terms-conditions
Near-by Airports:
Types of Planes / Air craft available with GoAir
Total fleet: 32 Aircraft (+ 131 on Order)[1]
Airbus A320
- Airbus A320-200
- Airbus A320neo
Queries handled by GoAir Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class
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