FlyFirefly Sdn Bhd, operating as Firefly, is a full-service point-to-point carrier and a full subsidiary of Malaysia Airlines. Its head office is located in Petaling Jaya, Selangor. It claims to be the first community airline in Malaysia. Firefly operates from two hubs – Sultan Abdul Aziz Shah Airport, Subang, Selangor and Penang International Airport. The airline’s first flight was on 3 April 2007, from Penangto Kota Bharu.
- Firefly Airlines Subang, Malaysia Address:
Ground Floor, Departure Hall,
Terminal 3, Sultan Abdul Aziz Shah Airport,
47200 Subang, Selangor - Phone: 603 7846 3622
- Working hours: Daily; 5am to 10pm
- Email: customer_care@fireflyz.com.my
Firefly Group travel
- Firefly Group booking email: groups@fireflyz.com.my
- For queries or request on in-flight meals, mail to fy_charter@fireflyz.com.my
- Firefly Airlines Official website: http://www.fireflyz.com.my/
- Firefly Airlines Online Check-in: www.Firefly Airlines.com/in/gb/online check-in
- Note: Web Check-in is 24 hours to 1 hour prior to scheduled departure time.
- Check Firefly Airlines schedule here: www.Firefly Airlines.com/in/gb/flight schedule
- Check Firefly Airlines flight status here: www.Firefly Airlines.com/in/gb/flight status
Travel while Pregnancy in Firefly Airlines
Expectant mothers can travel before 36 weeks in Firefly Airlines. Pregnancy passenger of 36 weeks and below should sign a Release and Indemnity Form.
For more details, please visit http://www.fireflyz.com.my/flight/general-conditions-carriage/clause-7
Baggage Allowance: Firefly Airlines Baggage
Firefly Customer Care Call Centre
- Firefly Customer care call centre / General Hotline: +603-7845 4543
- Within Singapore: +65 3158 8279
- Operating Hours: Daily 8.00am – 9.00pm
- For general inquiries: Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
Types of Planes / Air craft available with Firefly Airlines
Total fleet: 19
ATR 42/72
- ATR 72
Boeing 737
- Boeing 737-400
- Boeing 737-800
Fokker F50/F60
- Fokker F50
Queries handled by Firefly Airlines Customer Care
- Flight Ticket Booking
- Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
Career at Firefly
Interested Candidates are required to send their curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph, cover letter to the below emaiL id or send to the address.
- Email: careers@fireflyz.com.my
- Address:
Flyfirefly Sdn. Bhd
Lot R-01, 3rd Floor, Citta Mall,
Jalan PJU 1A/48, Pusat Perdagangan Dana 1,
Ara Damansara 47301 Petaling Jaya, Selangor.
Is there any problem / complaint with reaching the Firefly Airlines Subang Office, Malaysia Address or Phone number? Please report any issues using the below comment form.