Visit the Etihad Airways BKK Terminal to make your journey with Etihad Airways as pleasant as possible. Having essential details about air travel needs/requirements at your fingertips makes planning the entire journey possible. In this context, Visitors/travelers will find all the relevant details/information about policies and services/amenities needed to prepare for a planned or upcoming flight from the Bangkok International Airport terminal.
Details of Etihad Airways Bangkok Airport
The Etihad Airways BKK Terminal is 1, at Suvarnabhumi International Airport.
| Airport Name | Suvarnabhumi International Airport |
| Etihad Airways Bangkok Airport Address | 999 Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
| Airport Code | BKK |
| Etihad Airways Bangkok Airport Contact Number | +66 2 132 1888 |
| Etihad Airways BKK Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.etihad.com/ |
| https://www.facebook.com/etihad | |
| https://twitter.com/EtihadHelp | |
| You Tube | https://www.youtube.com/etihadairways |
| Instagram Account | https://www.instagram.com/etihad/reels/?hl=en |
Services provided by Etihad Airways at Bangkok Airport Terminal BKK
At the Office of Etihad Airways Bangkok Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Ticket/Flight Booking – Request & Desk Inquiries
The Etihad Airways Suvarnabhumi International Airport Terminal 1 office staff answers/informs voyagers of the benefits of flying with the airways. Additionally, per the voyager’s request, a booking confirmation is made at the BKK airport terminal.
Manage My Bookings – View, Change, Upgrade & Adding Additional Services
Seek alternations to your reservations/bookings at the Etihad Airways Terminal 1 At Suvarnabhumi International Airport. Alternatively, voyagers can use the Manage My Booking tool online via the Etihad mobile app/official website.
Ticket Cancellation/Refund – Check The Ticket & Refund Status
Visiting the Etihad Airways BKK Terminal 1, flyers/voyagers will have the latest update on the refund initiated for a canceled flight. Simultaneously, passengers can request to cancel tickets at the Bangkok International Airport.
Check-In Procedure – Get To Know The Details
At Etihad Airways Terminal 1 at BKK Airport, check-in procedures happen at Row Q, 4th floor, for domestic and international flights. Alternatively, voyagers can use other methods like mobile/kiosk/web to check in for their flights.
Flight Boarding And Departures At Bangkok International Airport
Once passengers pass all the airport checks, they must move towards the gate to start boarding their flight. Once seated on the flight, the aircraft leaves from the Etihad Airways BKK Terminal 1 departures.
Arriving Flights And Baggage Claim At BKK Airport
Etihad Airways BKK Terminal 1 arrivals are where the Etihad Airways aircraft lands. After deboarding, passengers can proceed to the baggage claim area at Bangkok International Airport to acquire and check their respective luggage.
Allowance And Extra Luggage – Baggage Inquiry & Assistance
The Etihad Airways Terminal 1 staff/team At BKK Airport will inform passengers of the Baggage limit and allowances. For extra luggage, a fee must be paid at the airport counter or online.
Lost/Delayed/Damaged Baggage – Complaint & Inquiries
Passengers must report any mishaps related to damages/delays/losses to their baggage to the BKK airport authorities before leaving. Feel free to nudge/ask the Bangkok International Airport authorities for any assistance you need.
Airport And Onboard Wifi – Connectivity & Plans Available
Wi-Fi is free at the Suvarnabhumi International Airport and easy to connect. Complimentary onboard Wi-Fi is for first-class/guest platinum members. For Gold, Silver, and Bronze passengers, wifi plans refer to the table below.
| Plan Name | Data Offered | Fee Charged |
| Lite | 50 MB | $5.95 |
| Flex | 150 MB | $15.95 |
| Premium | 300 MB | $29.95 |
Special Assistance – Request & Inquiries
Assistance related to medical and wheelchair escorts is available at the Suvarnabhumi International Airport. Passengers can bring their personal/own mobility devices like wheelchairs, canes, sticks, and electric chairs onboard.
Service Guides/Animals/Pet Travel – Know the Policy
You must notify that you are flying with a service/assistant dog at least 48 hours before your flight takes off. Pets travel in the cabin or baggage compartment. For further assistance, contact Bangkok International Airport Terminal 1 staff.
Infants/Minors Traveling – Services Inquiry & Assistance
Walk to the Etihad Airways BKK Terminal 1 for inquiries/queries related to infants/minors (5 to 17) years old traveling with the airways. Remember to bring the passport and submit the minor form to the Etihad staff.
What Amenities Are Available At Etihad Airways Terminal 1 At Suvarnabhumi International Airport?
To make a traveler/passenger’s life more convenient and enjoyable, explore the amenities present at the Suvarnabhumi International Airport.
- Lounge: Miracle First Class Lounge, Turking Airlines Lounge, the Coral Finest Busines Class Lounge, Miracle Business Class Lounge, The Coral Executive Lounge, Omar Air First And Business Lounge, and Air France-KLM Skyloung are available at BKK Airport.
- Duty-Free/Shops: Make the most of buying your favorite luxury brand clothes, cosmetics, perfumes, and more at the BKK Duty-free shops. Explore the BKK airport shops and bookstores to get your loved ones some souvenirs on your way home.
- Bank/ATM/Currency Exchange: Get your exchanged currency in Bhat at the Bangkok International Airport from the ATM and the currency exchange services. TMB, Siam, and Kpoint are the three banking facilities at the BKK airport.
- Drugstore/Food/Beverage Outlets: Visitors will find a drugstore at the airport where they can purchase medicines on the go. Enjoy meals featuring flavors worldwide with food joints, fast food outlets, and premium dining options.
- In-Airport Hotels/Massage: At BKK, there is smaller accommodation, a Boxtel on the basement floor, and the Miracle Transit Hotel on the 4th floor. Rejuvenate yourself at the Sensib massage parlor at the Bangkok International Airport.
How Can Visitors/Flyers Move To/From The Suvarnabhumi International Airport?
Here are the various modes available to visitors/passengers to travel to and from the Bangkok International Airport.
Car Hire/Rentals At Suvarnabhumi International Airport
At the arrival gates of Terminal 1 at the Suvarnabhumi International Airport, voyagers will find rental/hire agency offices/counters. Visiting these counters helps in leasing vehicles that fit visitors’ requirements. For additional help, contact the BKK airport staff/ website and Etihad Airways terminal 1 staff/team.
Parking Facility Available At Suvarnabhumi International Airport
An Indoor/outdoor short-term parking service is available near the BKK terminal. Long-term parking is 3 km away, next to the Public Transport Center. Also, an airport shuttle bus operates for free around the Bangkok International Airport grounds, connecting the terminal building and the long-term parking lots.
Taxi/Bus/Train/Limousine At BKK Airport
Visitors can book with any of these services to commute/travel to and from the Suvarnabhumi International Airport. Limousines and Taxis are costly to travel in, and buses/trains are pocket-friendly options for commuting. You can ask the Etihad Airways BKK Terminal staff for any assistance needed to book a ride.
Etihad Airways Bangkok Airport Map
Frequently Asked Questions (FAQs) of Etihad Airways Bangkok Airport – BKK
Terminal 1 is where all Etihad Airways flight business occurs at Bangkok International Airport.
All the Etihad flights land at the Suvarnabhumi International Airport in Terminal 1.
The Etihad flights leave the Suvarnabhumi International Airport using terminal 1.
Yes! You can check Etihad flight status on the Airways website/mobile app. You can also contact the Etihad Airways BKK terminal 1 office for assistance.
Yes! Minors aged 5 to 12 can fly as unaccompanied minors with Etihad Airways.