El Al Airlines Cologne Terminal is dedicated to providing a range of top-notch services. It ensures that your journey is smooth and enjoyable. They offer a variety of amenities to meet your needs. The friendly staff is always ready to assist you with check-in, ensuring a hassle-free start to your trip. Once you’re checked in, head over to their spacious and comfortable waiting areas. It is equipped with free Wi-Fi and charging stations to keep you connected and powered up. If you’re feeling hungry, visit their diverse selection of eateries. It offers a range of delicious meals and snacks to satisfy every palate. For those in need of some retail therapy, it is home to a collection of shops where you can find everything. They know the importance of relaxation during your journey. That’s Why they provide serene lounges where you can unwind before your flight. If you need to freshen up, their clean & modern restrooms are readily available. They strive to make your travel experience a breeze. Whether you’re departing, arriving, or connecting flights, our comprehensive services are here to cater to your every need.
Details of El Al Airlines Cologne Airport
The El Al Airlines Cologne Terminal is 1, at Cologne International Airport.
| Airport Name | Cologne Bonn Airport |
| El Al Airlines Cologne Airport Address | Kennedystraße, 51147 Köln, Germany |
| Airport Code | CGN |
| El Al Airlines Cologne Airport Contact Number | +49 2203 404001 |
| El Al Airlines Cologne Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.elal.com/ |
| https://www.facebook.com/ELALGlobal | |
| https://twitter.com/el_al_airlines | |
| You Tube | https://www.youtube.com/@elal |
| Instagram Account | https://www.instagram.com/elalisrael/ |
Services provided by El Al Airlines at Cologne Airport Terminal CGN
At the Office of El Al Airlines Cologne Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Check-in Services
They understand the importance of a seamless check-in process during El Al Airlines Cologne terminal arrivals. Their check-in counters are designed with efficiency in mind. They ensure a quick and hassle-free experience. Passengers can conveniently drop off their luggage and obtain their boarding passes from our friendly and knowledgeable staff. We are committed to providing personalised assistance and guidance throughout the check-in process. For those who prefer a more automated approach, they offer self-service kiosks. These kiosks allow passengers to check-in, select seats, and print boarding passes at their own convenience. User-friendly interface makes the self-service process smooth and straightforward. It caters to passengers who prefer a more independent check-in experience.
Security and Screening
The safety of our passengers is their utmost priority during El Al Airlines Cologne terminal arrivals. They have implemented advanced security systems and employ highly trained security personnel to ensure a secure environment for all travellers. Their security team conducts thorough screenings using state-of-the-art equipment to detect any potential threats. While maintaining the highest standards of security, they also strive to make the screening process as efficient & hassle-free as possible. Their staff is trained to handle the screening process with professionalism and courtesy. It ensures that passengers feel comfortable throughout the procedure.
Baggage Services
At El Al Airlines Terminal at Cologne, they know the significance of your personal belongings. They place utmost importance on handling your luggage with care. Baggage services are designed to ensure a smooth and efficient experience for you. From the moment you check-in your luggage, they guarantee efficient baggage handling to ensure its safe transit. In the event of any issues, their dedicated baggage claim services are available to assist you. Staff is trained to provide the necessary support and guidance in case of lost or damaged luggage. They work diligently to reunite you with your belongings as swiftly as possible.
Retail Shops and Duty-Free
Indulge in a delightful shopping experience at this terminal, which boasts an impressive array of retail shops. They offer a diverse range of products to cater to your preferences & needs. From books, clothing, & electronics to souvenirs, you’ll find everything you desire before your flight. Explore the extensive selection & find that perfect item to enhance your journey. Additionally, we have a dedicated duty-free shopping area, where you can take advantage of tax-free prices on a variety of goods. It includes cosmetics, perfumes, alcohol, & more. Treat yourself or find the perfect gifts for loved ones, all conveniently located within this terminal.
Dining Options
At this terminal, they are aware of the importance of satisfying your taste buds. Whether you’re in the mood for a quick snack or a leisurely meal. El Al Airlines terminal at Cologne boasts a diverse range of dining options to cater to your culinary preferences. They have it all from cozy cafes to popular fast-food chains. There’s something to satisfy every craving. For those seeking a more refined dining experience, this terminal also features restaurants serving a variety of cuisines. From local favourites to international delicacies. Indulge in a delightful culinary journey right at our terminal and savour the flavours that tantalize your palate.
Lounges
For passengers seeking a tranquil and exclusive ambiance, experience the luxurious lounges both at arrivals & El Al Airlines Cologne terminal departures. Designed with your comfort in mind, these lounges offer plush seating where you can relax before your flight. Pamper yourself with complimentary snacks and beverages, including a selection of refreshing drinks. Stay connected with the Wi-Fi access. Take advantage of business facilities if you need to catch up on work or stay productive. Whether you prefer to socialise with fellow travellers or enjoy a moment of solitude. The lounges provide a serene environment where you can rejuvenate and prepare for your journey ahead.
Accessibility Services
At this terminal, they ensure that the facilities are accessible to all passengers, regardless of their mobility or special needs like wheelchair assistance. There are several measures to accommodate individuals with disabilities or requiring extra support. This terminal is equipped with elevators, ramps, and accessible restrooms, allowing for easy movement throughout the premises. The staff is trained to provide assistance and support to passengers with disabilities, ensuring a smooth and comfortable travel experience for everyone.
Children’s Play Area
Travelling with children can sometimes be challenging. That’s why they have dedicated play areas within this terminal designed to keep young travellers entertained. These play areas are specially designed to provide a safe and engaging environment for children to play before their flight. With a range of toys and activities, your little ones can have fun and make their time at the Cologne enjoyable. Parents can relax knowing that their children are in a secure and stimulating environment.
Information Desks
The friendly and knowledgeable staff are readily available at conveniently located information desks during both arrivals & El Al Airlines Cologne terminal departures. They are there to assist you with any queries or concerns you may have. Whether you need information about flight schedules, directions to airport facilities, transportation options, or any other assistance. Their staff is dedicated to providing you with accurate and helpful information. Don’t hesitate to approach them for any assistance you may need during your time at our terminal.
Medical Services
Your health and well-being are our top priority. That’s why our terminal is equipped with comprehensive medical facilities to cater to any unforeseen medical emergencies. The trained medical professionals are available at all times to provide immediate medical support and assistance as needed. You are in safe hands, as the medical team is experienced and well-prepared to handle various medical situations. Your comfort and well-being are of utmost importance, and they are committed to providing the necessary medical services. It ensures your journey is safe and worry-free.
Wi-Fi and Charging Stations
They understand the importance of staying connected, especially in today’s digital world. To meet your connectivity needs, they provide complimentary Wi-Fi access. Whether you need to check your emails, browse the internet, or simply stay connected with your loved ones. The Wi-Fi service enables you to do so conveniently. They offer charging stations for your electronic devices. It ensures that your smartphones, tablets, or laptops stay powered up during your time at the airport. You can recharge your devices hassle-free and stay connected throughout your journey.
Transportation Services
They understand that getting to and from the airport is an important part of your journey. This terminal provides various transportation options. It includes taxi stands, car rental services, and public transportation access, making it convenient for you to reach your destination.
El Al Airlines Cologne Airport Map
Frequently Asked Questions (FAQs) of El Al Airlines Cologne Airport
The terminal at this airline’s airport is Terminal 1. The terminal has full facilities from wheelchair assistance to lounges and much more.
It is generally recommended to arrive at the Cologne terminal at least 2 hours before your domestic flight. And 3 hours before an international flight.
Make sure to bring your valid passport for international flights. Bring a government-issued ID for domestic flights. Also bring your flight ticket or confirmation.
Yes, the terminal offers parking facilities for passengers. There are both short-term and long-term parking options available.
It has specific guidelines and restrictions regarding the transportation of pets. It is recommended to contact the airline directly for detailed information and to make necessary arrangements.
Yes, currency exchange services are available at this terminal. You can find currency exchange counters or kiosks where you can convert your money to the desired currency.
Yes, this terminal offers a variety of dining options to suit different tastes and preferences. From cafes and fast-food chains to restaurants serving various cuisines, you can find something to satisfy your hunger.
Yes, complimentary Wi-Fi is available. You can connect to the Wi-Fi network and enjoy internet access during your time at the airport.
Yes, it provides luggage storage services for passengers who may need to store their bags temporarily. Contact the terminal staff for more information and assistance.