The best way forward for an upcoming flight is to be well prepared in advance and in having a fool-proof course-of-action and all necessary details related to the flight and the airline. Offered in this page are details of some essential key flight related services & amenities and important contact information for the convenience of travelers. Travelers preparing for an upcoming flight that would be arriving at or departing from the Cathay Pacific John F. Kennedy International Airport Terminal or planning a future flight with the airline will find the information presented in this segment to be relevant and useful.
Details of Cathay Pacific John F. Kennedy Airport
The Cathay Pacific JFK Terminal is 8, at John F. Kennedy International Airport.
| Airport Name | John F. Kennedy International Airport |
| Cathay Pacific John F. Kennedy Airport Address | Queens, NY 11430, United States |
| Airport Code | JFK |
| Cathay Pacific John F. Kennedy Airport Contact Number | +17182444444 |
| Cathay Pacific John F. Kennedy Airport Terminal | Terminal 8 |
| Working Hours | 24 hours |
| Official Website | www.cathaypacific.com |
| YouTube | www.youtube.com/@cathaypacific |
| www.facebook.com/cathaypacific | |
| twitter.com/cathaypacific | |
| www.instagram.com/cathaypacific |
Services provided by Cathay Pacific at John F. Kennedy Airport Terminal JFK
At the Office of Cathay Pacific at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Booking
The team on duty at the airport office of Cathay Pacific JFK terminal is trained and equipped to provide itinerary solutions to all travelers when requested; travelers can contact the airline’s office to book flight tickets.
The other way to reserve flight tickets is by passengers themselves through the Cathay Pacific website / mobile application.
Manage Booking
The “Manage Booking” section on the airline’s mobile applications and website provide passengers the access to make changes to their trip, if needed; through this section passengers can even add / remove flight related amenities to personalize their flight as per their personal preferences.
Subsequently, passengers can avail the assistance of personnel at the airline’s office of Cathay Pacific terminal at JFK if they are in need of assistance with managing their reservations.
Cancellation & Refund
Only Cathay members are entitled to avail a complete refund on cancellations within 24 hours of making a reservation, where in the departure time of the booked flight is 8 days or more apart from the date of booking and only on flights departing from Hong Kong, Singapore and the United Kingdom.
All cancellations and refunds are conditional to the fare rules specific to a reservation’s ticket / fare class type and Cathay Pacific Cancellation Policy.
For help regarding cancellations or / and refunds, please call the office of Cathay Pacific John F. Kennedy Airport terminal.
Baggage Allowance
The baggage allowance varies depending on the flight route and the ticket / fare class type; travelers can calculate the baggage allowance through the calculator on the airline’s website.
The maximum dimensions for checked baggage is 175 x 80 x 155 centimeters.
Any queries related to baggage allowance can be directed to the office of Cathay Pacific terminal at JFK Airport.
Check-in
Passengers can either check-in for their flights at the Cathay Pacific John F. Kennedy Airport terminal counter or via the online / mobile / web check-in feature accessible through the Cathay Pacific mobile app / website or at the self-service kiosk located at the airport.
Check-in stops 90-60 minutes prior to flight’s scheduled time of departure; for details about check-in contact the Cathay Pacific customer service.
Special Assistance Services
In anticipation of passengers that might be paraplegic / quadriplegic or / and other sensory / physical impairments or / and with medical conditions / special needs, the airline has ensured to make available a range of special assistance services to help accommodate them and to ensure that their flight experience is pleasant and comfortable.
In order to avail a special assistance service, passengers must submit a request with the airline at least 48 – 72 hours before the departure time of their intended flight.
A complete listing of all the special assistance services offered by the airline can be requested from the crew at the Cathay Pacific terminal at JFK Airport.
Inflight WiFi
The airline offers inflight wifi connectivity on Airbus A330, A350, A321neo and Boeing 777 aircraft; passengers can check if their flight is wifi enabled through the “Flight Status” page.
To access streaming and browsing privileges on the wifi, passengers are required to purchased a wifi access pass, which are as follows:
- For flight times of up to 6 hours at USD $12.95
- For flight times above 6 hours at USD $19.95
- One hour continuous use on all flights at USD $9.95
For any queries concerning inflight wifi, please request for assistance from the Cathay Pacific New York terminal crew members.
Lost / Delayed / Damaged Baggage
Passengers faced with delayed / lost / damaged luggage must report it immediately to an airline representative at the baggage claim area / baggage service office.
Additional assistance can be requested at the office of Cathay Pacific terminal at JFK International Airport.
Pet Travel Service
The airline offers pet travel services subject to availability and conditional to the laws overseeing transportation of live animals at the airport of departure and destination.
Pet travel reservation(s) must be made with the airline at least 48 hours prior to the departure time of the intended flight.
The airline will not accept a pet / animal companion and their container if the total combined weight exceeds 32 Kg [70 lbs] or with kennel / carrier dimension greater than 203 centimeters [80 inches] without prior approval.
Contact the Cathay Pacific JFK terminal airport office for more information pertaining to pet travel service.
Airport Lounge
Passengers of the airline can avail access and use of the following lounges at John F. Kennedy International Airport:
- British Airways and American Airlines Soho Lounge in Terminal 8
- British Airways and American Airlines Greenwich Lounge in Terminal 8
- Alaska Lounge in Terminal 7
- British Airways and American Airlines Chelsea Lounge in Terminal 8
- Lufthansa Business Lounge in Terminal 1
Passengers of the airline can request for the terms & conditions of access and use from personnel at the Cathay Pacific terminal at New York International Airport.
Car Rental
The arrivals area of all terminals are outfitted with courtesy phones or / and counters of Rental Company Agencies for the convenience of all travelers arriving at JFK International Airport; persons can make arrangements to hire cars befitting their personal preferences, if required.
Details can be viewed on the airport’s website or requested from the airport staff.
Parking at John F. Kennedy International Airport
Travelers / visitors can avail themselves of a variety of parking options at JFK International Airport; the airport has provided long-term and short-term parking to help accommodate all travelers’ / visitors’ parking needs.
All terminals and parking lots are connected via the Easy AirTrain, which travelers / visitors can use to commute to and fro.
The option on advance booking of parking is also available via the airport’s official website; for additional assistance or details, kindly request the airport staff.
Amenities & Services at JFK Airport
The airport has put great efforts to make sure that all travelers / visitors have memorable, pleasant and fun airport experience;
- Airport Information
- ATM
- Baggage Storage
- Charging Station
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief
- Worship Spaces
- Restaurants
- Books & Magazines
- Convenience Shopping
- Duty Free
- Electronics
- Fashion & Accessories
- Florist
- Gifts & Souvenirs
- Spirits & Wine
- Travel Essentials
More details can be viewed on the airport’s official website or / and requested from the airport staff.
Cathay Pacific John F. Kennedy Airport Map
Frequently Asked Questions (FAQs) of Cathay Pacific John F. Kennedy Airport
Cathay Pacific flights arriving at or departing from JFK Airport use Terminal 8.
Cathay Pacific flights arriving at JFK Airport are received in Terminal 8.
Terminal 8 is used for Cathay Pacific flights departing from John F. Kennedy International Airport.
Call +1 (800) 233-2742 to speak to a Cathay Pacific representative.
Wifi connectivity is available in almost all aircrafts of the Cathay Pacific fleet.