Cathay Pacific Hong Kong Airport Terminal – HKG

Flight Queries? Call an Expert

Call Travel Agent: +1-844-780-1718
Hong Kong International Airport

Are you traveling for the first time with Cathay Pacific? And you want to know what services you get with the airline while traveling then look no more. At Cathay Pacific Hong Kong Terminal you can put your worries to rest. Successful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Cathay Pacific understands and it will take care of you.

Details of Cathay Pacific Hong Kong Airport – HKG

The Cathay Pacific HKG Terminal is 1, at Hong Kong International Airport.

Airport NameHong Kong International Airport
Cathay Pacific Hong Kong Airport Address1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Airport CodeHKG
Cathay Pacific Hong Kong Airport Contact Number+852 2181 8888
Cathay Pacific HKG TerminalTerminal 1
Working Hours24 hours
Official Websitewww.cathaypacific.com
YouTubewww.youtube.com/@cathaypacific
Facebookwww.facebook.com/cathaypacific
Twittertwitter.com/cathaypacific
Instagram Accountwww.instagram.com/cathaypacific

Services provided by Cathay Pacific at Hong Kong Airport Terminal HKG

At the Office of Cathay Pacific at Hong Kong Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Manage Booking

To make changes to your booking you can visit the Manage Booking section online on Cathay Pacific official website. Following changes or updates can be made online using this such as change or upgrade flights, dietary needs, update passengers details and upgrade seats. On the portal you need to enter your phone number and password before making any changes.

Online Check in

Travelers can enjoy hassle free check in by checking in online between 48 hours to 2 hours before their scheduled flight.

Checked Baggage

On most Cathay Pacific flights, for Economy: one bag weighing up to 23 kg (50 lbs) in total is allowed. This can increase to two bags up to 25 kg (50 lbs) each for Premium Economy, two bags up to 32 kg (70 lbs) for Business Class, and three bags up to 32 kg (70 lbs) each for First Class.

Baggage Claim

In cases when your baggage is delayed/lost or damaged at the arrival destination then you need to notify and go to the near lost and found section and fill the PIR (Property Irregularity Report) form. If your baggage is not located for a long time then you can proceed with Baggage Claim with the Cathay Pacific Airline.

Traveling with Pet/Service Animal

Cathay Pacific Airline allows service animals to accompany their owners on flight. Pets such as cats and dogs are allowed to be transported with the Airline. The weight of the carrier along with the pet should not exceed 32 kg. You will have to make advance booking 72 hours prior for your pet travel.

Inflight entertainment

Cathay Pacific has a dedicated inflight wifi and an entertainment system that passengers can avail and have a relaxed time while flying with them. With seat back Tv you can watch a number of movies,watch shows, play games and stream music. You can stay connected on your personal devices and work carefree.

Check List of Worldwide Cathay Pacific Offices

Inflight meals

Cathay Pacific offers fine dining to its passengers and meals provided ranges with the different classes present on the Airline. Be it an economy, premium economy, business or first class passenger everyone has access to their fine meals available online.

Elderly passengers

Cathay Pacific cares deeply for elderly passengers and so for their comfort early check in is available. In Case they need mobility assistance, it is provided.

Bid Upgrade

You can upgrade your seat from economy class to premium economy,from premium economy to business, from business to first class using this service. After you make your bookings you will be sent an email notification if you are eligible for the bid, you can make your offer and enter the card details.if your bid is accepted you will be notified 4 hours prior to your departure time.

Special Assistance

In case you need special assistance you need to notify the airline 48 hours prior to your departure time.

Cathay Pacific Hong Kong Airport Map

Frequently Asked Questions (FAQs) of Cathay Pacific Hong Kong Airport – HKG

What terminal is Cathay Pacific at Hong Kong – HKG?

Cathay Pacific is available at the Terminal 1 of Hong Kong.

Where is the Cathay Pacific HKG terminal arrivals?

Terminal 1 is where all the Cathay Pacific domestic and international flights land at the Hong Kong.

Where is the Cathay Pacific HKG terminal departures?

The Cathay Pacific flights leave the HKG from Terminal 1.

Are service dogs allowed in Cathay Pacific?

Cathay Pacific allows service dogs to travel with their owners in the cabin for free. Pets however are transported in cargo.

Is there in flight wifi in Cathay Pacific?

Yes, There is inflight wifi available in Cathay Pacific that can be used by travelers in their personal devices during their journey.

Is Cathay Pacific pet friendly?

Yes ,Your pet can only travel in cargo on Cathay Pacific.

Can a minor fly alone with Cathay Pacific?

Yes, a minor from age 6 to 18 years old can fly as an unaccompanied minor with Cathay Pacific.

Does Cathay Pacific serve alcohol in flight?

Yes they have an award winning wine collection they offer to travelers.

Does Cathay Pacific have a lounge service?

Yes a lounge service is available with Cathay Pacific.

Is Inflight wifi free with Cathay Pacific?

Yes Inflight wifi is free for all Caribbean passengers.

Does Cathay Pacific have a BidUpgrade program?

Yes it does and if you are lucky you get to upgrade your economy class to a luxury class.