Travelers are often drowned in a sea of worries when they have to plan a flight or prepare for an upcoming flight; procuring all the relevant and correct particulars pertaining to airport terminal, baggage allowance, inflight dining / entertainment / wifi, seat selection, airport transfers / transportation, special assistance services, etc., are but only a few examples of travelers’ concerns. This page contains details relevant to the individuals and / or groups who may have a flight departing from or arriving at the Avianca Airlines John F. Kennedy International Airport Terminal.
Complete Details of Avianca Airlines John F. Kennedy Airport
The Avianca Airlines JFK Terminal is 4, at John F. Kennedy International Airport.
| Airport Name | John F. Kennedy International Airport |
| Avianca Airlines John F. Kennedy Airport Address | Queens, NY 11430, United States |
| Airport Code | JFK |
| Avianca Airlines John F. Kennedy Airport Contact Number | +17182444444 |
| Avianca Airlines JFK Terminal | Terminal 4 |
| Working Hours | 24 hours |
| Official Website | www.avianca.com |
| YouTube | www.youtube.com/user/aviancachannel |
| www.facebook.com/AviancaGlobal | |
| twitter.com/AviancaNAM | |
| Instagram Account | www.instagram.com/avianca |
Services provided by Avianca Airlines at John F. Kennedy Airport JFK Terminal
At the Office of Avianca Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Booking
Individuals and / or groups can contact the Avianca Airlines JFK terminal office to make flight ticket reservations; the airline representatives will help book tickets suited to accommodate travelers’ specifications.
Manage Booking
Passengers can request for assistance of the staff stationed at the office of Avianca Airlines at JFK airport if help is required to manage booking(s). Passengers can add / remove flight related amenities and services and / or make changes to their reservations, if needed; alternatively, passengers can manage booking(s) by themselves via the airline’s website / mobile application.
Baggage Allowance
Baggage allowance must be purchased additionally; ticket fares do not include the cost of cabin / checked baggage allowance. Baggage allowance can be purchased at the time of check-in at the airport office of Avianca Airline JFK terminal. Passengers can even purchase the baggage allowance in advance on the Avianca Airlines website / mobile app.
Cancellation and Refund
Requests for cancellations and / or refunds of tickets can be made at the office of Avianca Airlines JFK terminal; note that only tickets issued directly by an official airline channel would be entertained.
Pet Travel Services
The airline permits pet(s) / animal companion(s) [dogs, cats and small ornamental birds] to be transported on their aircrafts; passengers can make pet travel reservations by contacting the office of Avianca Airlines at JFK airport. This service is chargeable, subject to availability and charges may vary depending on the size of the pet(s) / animal companion(s) and / or destination.
Delayed, Lost, or Damaged Baggage
In case of any lost / damaged / delayed luggage, passengers should rush to notify personnel at the airport baggage office; subsequently, passengers can contact the airline through their customer service center and / or online form available on the airline’s website. For more details refer to the airline’s official website or contact the Avianca Airlines office at JFK airport.
Check-in
Passengers departing from John F Kennedy international airport have the option to check-in for their flights from 24 hours prior to a flight’s scheduled departure; they can check-in through the Avianca Airlines website / mobile app or self-service kiosk at the airport or in person at the airport check-in counter. Additional assistance can be sought from the representatives at the office of Avianca Airlines JFK terminal.
Special Assistance Services
Passengers in need of special assistance services can make arrangements with the assistance of personnel present at the office of Avianca Airline JFK terminal or by calling the airline’s customer service number [018000-953-434] at least 24 hours before their intended flight’s scheduled departure. Refer to the airline’s website for more information.
In-flight Wi-fi
Avianca airlines does offer inflight wifi to its passengers, this service is chargeable. For more information contact the Avianca Airlines office.
Airport Lounge
The airline does not have a dedicated Avianca Airlines airport lounge, however as a Star Alliance member airline, the passengers of this airline may access and use the services and amenities offered at the lounges of other member airlines of Star Alliance.
- Lufthansa Business Lounge at Terminal 1
- Lufthansa Senator Lounge at Terminal 1
- Maharaja Lounge First Class at Terminal 4, 4th Floor
- Maharaja Lounge Business Class at Terminal 4, 4th Floor
- British Airways Lounge at International Terminal 7, 3rd Floor
- Korean Air Lounge at Terminal 1
- Swiss Lounge at Terminal 4, 4th Floor
- The Lounge at Terminal 4, 4th floor
- Virgin Clubhouse at Terminal 4
For more details contact the airline representatives at the Avianca Airlines terminal at JFK International Airport.
Car Rental at JFK Airport
Passengers arriving at JFK international airport can use the courtesy phones to call rental car companies and / or approach the rental car agency counters situated at the arrivals area of all terminals.
Parking at JFK Intl Airport
All terminals are connected to parking lots via the Easy AirTrain; a number of parking options have been provided to facilitate all possible parking needs of all the persons driving to this airport. If help is needed, kindly ask the airport staff. Parking can also be booked in advance via the airport’s website.
Services & Amenities at JFK International Airport
The airport houses multiple services and amenities to ensure that all travelers arriving at or departing from JFK airport have a comfortable and stress-free airport experience; the services / amenities include:
- Airport Information
- ATM
- Baggage Storage
- Charging Station
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief
- Worship Spaces
- Restaurants
- Books & Magazines
- Convenience Shopping
- Duty Free
- Electronics
- Fashion & Accessories
- Florist
- Gifts & Souvenirs
- Spirits & Wine
- Travel Essentials
Refer to the airport’s website for additional information or contact the airport staff or the crew stationed at the office of Avianca Airlines JFK terminal.
List of Worldwide Avianca Airlines Offices
Avianca Airlines John F. Kennedy Airport Map
Frequently Asked Questions (FAQs) – Avianca Airlines John F. Kennedy Airport Terminal
Avianca airlines flights depart from terminal 4 at JFK international airport.
Avianca airlines flights are received at terminal 4 at John F Kennedy Airport.
All Avianca Airlines flight operations are managed from Terminal 4 at JFK airport.