The Avianca Airlines Mexico City Terminal is where you will get all the information regarding the airline. This content is helpful for passengers who wish to travel with Avianca Airlines in the future. Or simply planning to visit the Terminal 1 of Mexico City. This airline started its operation in the year 1940 and its Registered office is in Barranquilla, Colombia, and the Corporate headquarters are in Bogotá, Colombia. The airline also has a frequent flyer program known as LifeMiles and is a member of Star Alliance. Avianca Airlines is operating in 149 destinations globally with 118 aircraft. The terminal staff of Aviana Airlines is there to assist you with your air travel-related queries you walk in with. You get your flight bookings, cancellations, and modifications done here.
Details of Avianca Airlines Mexico City Airport – MEX
The Avianca Airlines MEX Terminal is 1, at Benito Juárez International Airport.
| Airport Name | Benito Juárez International Airport |
| Avianca Airlines Mexico City Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, CDMX, Mexico |
| Airport Code | MEX |
| Avianca Airlines Mexico City Airport Contact Number | +52 55 2482 2400 |
| Avianca Airlines MEX Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | www.avianca.com |
| YouTube | www.youtube.com/user/aviancachannel |
| www.facebook.com/AviancaGlobal | |
| twitter.com/AviancaNAM | |
| www.instagram.com/aveloair |
Services provided by Avianca Airlines at Mexico City Airport MEX Terminal
At the Office of Avianca Airlines at Mexico City Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Flight Bookings and Cancellations
You can request the staff at the Avianca Airlines Mexico City International Airport terminal office of to make bookings for you. Also, they will help you in case you wish to cancel your Avianca Flight.
Managing Avianca Flight Reservations
The airport terminal staff of Avianca Airlines will assist you with any modification you request. Be it last-minute flight changes, upgrades, or adding additional services. All of it can be done at the Avianca Airlines MEX terminal office.
Check-in
It is advised to be at the airport hours before your flight to be done with all the formalities. You can save your time at the airport by checking in online as well. Your flight will leave from Avianca Airlines Benito Juarez terminal departures.
Baggage Allowance And Claim
As per the baggage policy of the airline, you get to bring the luggage based on your flight ticket type. So you can refer to the baggage policy laid out by the airline. You can claim your luggage at Avianca Airlines terminal Benito Juarez International Airport arrivals once you land at the destination.
Lost or Damaged Baggage
If the baggage is lost and you receive a damaged bag then you need to let the airport staff know. Keep in mind that you inform the authorities before you leave the Avianca Airlines Benito Juarez Terminal. The airport staff will keep in touch with you and update you on the status of your bags.
Traveling With Pets And Service Animals
As per the pet travel policy of Avianca Airlines, pets can travel with the airline in the cabin, cargo, or in the baggage compartment. If you need help with pets at the airport ask the Avianca Airlines Mexico City Terminal for help.
Connectivity At Mexico City
When you enter you will find seamless wifi connectivity throughout the Avianca Airlines Benito Juarez International Airport Terminal. Just connect your personal devices and stream while you have to wait for your flight. If you need assistance with this you can ask the airport staff and they will help you with this.
Parking Facility
You will find a parking facility at the Terminal 1 or Mexico City. Among the many parking plans, you can opt for the one that makes the most sense to you.
Car Rental Available
You will come across a number of car companies that have offices in the MEX terminal. These are offering rental and hire services to passengers be it a single person or an entire group. So you can make your selection accordingly.
Lounge Available
You will find a lounge facility at the MEX terminal. Just buy passes and relax before you join your air travel back.
Requesting Special Assistance
The staff at Mexico City will help you with mobility assistance if needed. Additionally, you can request other medical assistance that you need while flying, and the terminal staff will make the required modifications.
This content is centered around the Avianca Airlines terminal at Benito Juarez Airport. You can use this information at your convenience. Safe Travels!
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Avianca Airlines Mexico City Airport Map
Frequently Asked Questions (FAQs) of Avianca Airlines Mexico City Airport – MEX
Avianca Airlines uses Terminal 1 of Mexico City Airport.
Terminal 1 is used by Avianca Airlines for arriving flights.
Terminal 1 is used by Avianca Airlines for departing flights.
Your pets can travel with Avianca Airlines in one of three ways Cabin, baggage compartment, and as cargo.
Yes, You are served alcohol on the Avianca Airlines flights.