At Ethiopian Airlines Johannesburg Terminal, travelers can put to rest their worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Ethiopian Airlines terminal at Johannesburg. Passengers can use the information provided here to plan for their upcoming flights with Ethiopian Airlines, arriving at or departing from Johannesburg Airport.
Details of Ethiopian Airlines Johannesburg Airport – JNB
The Ethiopian Airlines JNB Terminal is 1, at O.R. Tambo International Airport.
| Airport Name | O.R. Tambo International Airport |
| Ethiopian Airlines Johannesburg Airport Address | 1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa |
| Airport Code | JNB |
| Ethiopian Airlines Johannesburg Airport Contact Number | +27 11 921 6262 |
| Ethiopian Airlines Johannesburg Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Ethiopian Airlines Official Website | https://www.ethiopianairlines.com/ |
| https://www.facebook.com/EthiopianAirlines | |
| https://twitter.com/flyethiopian | |
| https://www.instagram.com/fly.ethiopian/ |
Services provided by Ethiopian Airlines at Johannesburg Airport JNB Terminal
At the Office of Ethiopian Airlines at JNB Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Bookings And Cancellations
Visit the Ethiopian Airlines terminal Johannesburg Airport Office for ticket reservations be it individual or group. Furthermore you can request the staff present for Ethiopian ticket cancellation as well. Just keep in mind that your flight tickets should not be from a third party source before requesting for flight cancellation.
Managing Ethiopian Bookings At Johannesburg
When you visit the Ethiopian Airlines JNB Airport Terminal office you can also seek assistance with making changes to seat selection, extra baggage, special services, insurance, change flights, change name and checking booking details. These changes can be made online by visiting the official Air Ethiopian Airlines website as well.
Check-in
You can check-in for your Ethiopian Airlines flight in many ways,it can be online or offline. Online check-in will save you a lot of time. It is advised to reach the airport at least 2 hours prior to the flight departure. Once all the formalities are done your flight takes from Ethiopian Airlines JNB terminal departures.
Pet Travel And Service Dogs
Ethiopian Airlines Terminal Johannesburg Airport allows pets to travel with them in cabin as well as cargo. It is essential to notify the airline prior regarding your travel with your pets. Service dogs are allowed to travel in the passenger cabin as long as they are well trained,on leash and have to remain seated on the floor throughout the flight. If you need any assistance feel free to seek help from the Johannesburg Airport staff present.
Connectivity on Ethiopian Flights And At Johannesburg Airport
You will find free wifi connectivity at the Johannesburg Terminal throughout your stay. Ethiopian Airlines provides paid wifi online for passengers so that you can stay connected and surf as you desire during your flight. You can either purchase it online or on board.
Baggage Allowance And Claims
Your baggage allowance is based on your flight fare type. So you can refer to the airline website regarding free baggage allowance, extra or excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags then it can be done by visiting either the official airline website, through the Ethiopian Airlines mobile app or during check-in at Johannesburg. Once you reach the destination then you can claim your bags at Ethiopian Airlines JNB terminal arrivals.
Car Hire Service
Ethiopian Airlines has partnered with Car Trawler so that passengers can make bookings for Car Rental and Airport Transfer. This service includes but is not limited to taxis, ride-hailing services, transfer services, and chauffeur drive vehicle rental, private transfers, business class transfers, first-class transfers, bus, and mini bus transfers, train transfers, and limousine transfers. Feel free to seek assistance if needed from the JNB Airport Terminal staff.
Lounges
You will find a number of lounges available at the Terminal 1 of Johannesburg. As per your convenience you can purchase a day pass or hourly passes. So that you can relax during or before your trip.
Parking Availability
Among the various parking plans available at the Terminal 1 of Johannesburg, you can choose the one that suits your needs. If you need any help with this feel free to reach the JNB Terminal staff.
Special Assistance At Johannesburg Airport
Ethiopian Airlines provides assistance when needed by passengers. Whether it’s a passenger requiring wheelchair assistance, children travelling alone, families travelling with kids, assistance for seniors, passengers requiring medical clearance, blind passengers, patients with hearing impairment or pregnant women. Ethiopian Airlines has a well trained staff to provide assistance be it Ethiopian Airlines Johannesburg Airport staff or on board Flight crew.
Ethiopian Airlines Johannesburg Airport Map
Frequently Asked Questions (FAQs) of Ethiopian Airlines Johannesburg Airport – JNB
All Ethiopian Airlines flights, arriving at or departing from Johannesburg Airport use Terminal 1.
Ethiopian Airlines flights arriving at JNB Airport are received in Terminal 1.
Terminal 1 is used for Ethiopian Airlines departing from Johannesburg Airport.
Ethiopian Airlines allows blind assistance service dogs to travel with their owners in the cabin for free of charge.
No, Ethiopian Airlines does not offer travel insurance to its passengers.
There is no inflight wifi available in Ethiopian Airlines that can be used by travelers in their personal devices during their journey.
There is no in-flight entertainment for its passengers to enjoy from movies, to music, to games and shows.
Yes, a minor of age 5 to 11 years old can fly as an unaccompanied minor with the airline.
Yes a lounge service is available to passengers flying with Ethiopian Airlines.