Are you getting ready to fly with the Virgin Atlantic from the Chhatrapati Shivaji Maharaj Airport? If yes, then it is important to know about the ins and outs of the Virgin Atlantic BOM Terminal to help you move around the busy airport with ease. This comprehensive and easy-to-understand guide will tell you about all the great services available to you while you wait.
Moreover, the helpful staff at the Terminal 2 can assist you with everything you need before your flight. They can help you check in, buy tickets, upgrade your seat if you want, and ensure your luggage is ready. You can also ask about adding meals to your flight itineraries. Continue reading to know more!
Full Details of Virgin Atlantic BOM Airport Terminal
Now let’s go through a few key points you need to be aware of before entering Virgin Atlantic Mumbai Terminal.
| Airport Name | Chhatrapati Shivaji Maharaj International Airport |
| Virgin Atlantic Mumbai Airport Address | Mumbai, Maharashtra 400099 |
| Airport Code | BOM |
| Virgin Atlantic Mumbai Airport Contact Number | 022 6685 1010 |
| Virgin Atlantic BOM Terminal | Terminal 2 |
| Working Hours | 24 hours |
| Official Website | virginatlantic.com |
| twitter.com/VirginAtlantic | |
| facebook.com/virginatlantic | |
| instagram.com/virginatlantic/ | |
| You Tube | youtube.com/user/virginatlantic |
Services provided by Virgin Atlantic at Mumbai Airport BOM Terminal
At the Office of Virgin Atlantic Chhatrapati Shivaji Maharaj Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Bookings And Cancellations
Virgin Atlantic Airlines allows passengers to make reservations or bookings, individual or group, at the Virgin Atlantic Chhatrapati Shivaji Maharaj Airport Terminal. You can book your hotel, car, and airport transfer along with your flight bookings at the terminal office. This service can be availed online via a mobile app or official website.
Manage Virgin Atlantic Flight Bookings
At the Virgin Atlantic Mumbai Airport Terminal office, you can request the staff to modify your itinerary. The staff will make the necessary changes and upgrades and notify you. These services can be availed online as well.
Flight Check-in
It is essential to reach the airport on time, preferably 3 hours before your flight departure, so that you can take your flight. If you check in online, you can save this time, choose your seats, and download your boarding pass. Once you board your flight, it will leave from Virgin Atlantic Terminal at BOM Airport Departures.
Baggage Allowance And Claim
Your baggage is decided based on your flight fare or class type. You can refer to the official Virgin Atlantic website regarding your free, excess, or checked baggage allowance to get a clear idea. You can claim your luggage once your flight lands at Virgin Atlantic BOM Terminal Arrivals.
Lost, Delayed, or Damaged Baggage
When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative at the baggage claim area or baggage service office before leaving the airport. You can also request additional assistance at the office of Virgin Atlantic terminal at Mumbai Airport.
Pet Travel And Service Dogs
Per the Virgin Atlantic Airlines pet travel policy, your pets can travel in cargo only. Service dogs accompanying disabled passengers are allowed to travel in the cabin as long as they are well-trained and on a leash, and they have to remain seated on the floor throughout the flight. For any assistance needed, ask the Virgin Atlantic Chhatrapati Shivaji Maharaj Terminal staff.
Inflight Wi-Fi and Connectivity
Virgin Atlantic offers paid Wi-Fi on all of its flights, but plans may vary on different flights. Virgin Atlantic Mumbai Terminal, you will find yourself under free seamless wifi connectivity. This will help you stay connected on your devices while you wait for your Virgin flight.
Unaccompanied Minor Service
You must stay with your minor at the airport until their flight leaves. You must complete the minor form and submit it to the airline authorities. Information about the person who will escort your minor to the destination airport needs to be provided to the airline staff.
Car Hire And Rental Service Available
All terminals have courtesy phones, or rental car agency counters that passengers can use to rent or hire a car that fits their requirements. Additionally, any queries you have can be answered with the help of airport staff, the airport website, or Virgin Atlantic terminal at Mumbai Airport staff.
Parking
You will find a paid parking facility available at Chhatrapati Shivaji Maharaj Airport. You can opt for the one that suits your travel journey the best among the various plans offered.
Lounge
While waiting for your flight, you can relax and enjoy the services available at the lounge facility located at Chhatrapati Shivaji Maharaj Airport. This will rejuvenate you for your journey.
Requesting Special Assistance
Virgin Atlantic cares for its passengers, so the airline assists travelers with mobility and medical assistance. It is essential to call the airline 72 hours before your flight departure and let them know what assistance you will require.
This content is about the services that you can avail at the Virgin Atlantic Airlines BOM Terminal. You can use this information to reach the terminal staff for your upcoming trip. Safe Travels!
Virgin Atlantic Virgin Atlantic Chhatrapati Shivaji Maharaj Airport Map
Frequently Asked Questions (FAQs)
Terminal 2 is where all Virgin Atlantic Airlines flight-related business is handled.
The Virgin Atlantic flights land at the Mumbai on Terminal 2.
All the Virgin flights leave from Terminal 2 at BOM.
You will find paid hire and rental car services at the Chhatrapati Shivaji Maharaj Airport.
Yes, there is paid in-flight Wi-Fi for passengers flying with Virgin Atlantic.
Yes, pets do fly in cargo with Virgin Atlantic.
Yes, a minor from age 14 to 16 can fly as an unaccompanied minor with Virgin Atlantic.