Virgin Atlantic Austin-Bergstrom Airport Terminal – AUS

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Virgin Atlantic Austin-Bergstrom Airport Terminal – AUS

Virgin Atlantic Austin Terminal 1 is where travellers get answers regarding all their air travel-related worries. The terminal staff will assist you with flight bookings, cancellations, and upgrades to your itinerary. This article offers details centric on the Virgin Atlantic terminal at Austin. Passengers can use the information provided here to plan their upcoming flights with Virgin Atlantic, arriving at or departing from Austin.

Details of Virgin Atlantic Austin Airport – AUS

The Virgin Atlantic AUS Terminal is 1, at Austin-Bergstrom International Airport.

Airport NameAustin-Bergstrom International Airport
Virgin Atlantic Austin Airport Address3600 Presidential Blvd, Austin, TX 78719, United States
Airport CodeAUS
Virgin Atlantic Austin Airport Contact Number+1 512-530-2242
Virgin Atlantic AUS TerminalTerminal 1 & 2
Working Hours24 hours
Official Websitehttps://www.virginatlantic.com/
Twitterhttps://twitter.com/VirginAtlantic
Facebookhttps://www.facebook.com/virginatlantic
Instagramhttps://www.instagram.com/virginatlantic/
You Tubehttps://www.youtube.com/user/virginatlantic

Services provided by Virgin Atlantic at Austin Airport Terminal AUS

At the Office of Virgin Atlantic at AUS Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Virgin Atlantic Flight Bookings And Cancellations At Austin

Virgin Atlantic Airlines allows passengers to make reservations or bookings, individual or group, at the Terminal 1 of the Austin. You can book your hotel, car, and airport transfer along with your flight bookings at the terminal office. This service can be availed online via a mobile app or official website.

Manage Virgin Atlantic Flight Bookings At Austin

At the Virgin Atlantic AUS Terminal 1 office, you can request the staff to modify your itinerary. The staff will make the necessary changes and upgrades and notify you. These services can be availed online as well.

Virgin Atlantic Flight Check-in At Austin

It is essential to reach the airport on time, preferably 3 hours before your flight departure, so that you can take your flight. If you check in online, you can save this time, choose your seats, and download your boarding pass. Once you board your flight, it will leave from Virgin Atlantic AUS Terminal Departures.

Virgin Atlantic Baggage Allowance And Claim At Austin

Your baggage is decided based on your flight fare or class type. You can refer to the official Virgin Atlantic website regarding your free, excess, or checked baggage allowance to get a clear idea. You can claim your luggage once your flight lands at Virgin Atlantic AUS Terminal Arrivals.

Lost, Delayed, or Damaged Baggage At Austin

When your bags get delayed, lost, or damaged, you need to report them immediately to an airline representative at the baggage claim area or baggage service office before leaving the airport. You can also request additional assistance at the office of Virgin Atlantic terminal at Austin.

Pet Travel And Service Dogs At Austin

Per the Virgin Atlantic Airlines pet travel policy, your pets can travel in cargo only. Service dogs accompanying disabled passengers are allowed to travel in the cabin as long as they are well-trained and on a leash, and they have to remain seated on the floor throughout the flight. For any assistance needed, ask the Virgin Atlantic AUS Terminal staff.

Inflight Wi-Fi and Connectivity At Austin

Virgin Atlantic offers paid Wi-Fi on all of its flights, but plans may vary on different flights. Below is the table listing prices and plans offered by the airline.

AircraftsData AvailableFee Charged
747sOnly messaging£2.99
787s40 Mb,150 Mb£4.99 ,£14.99
A330s, A340s, and 747sUnlimited£14.99

At Austin, you will find yourself under free seamless wifi connectivity. This will help you stay connected on your devices while you wait for your Virgin flight.

Unaccompanied Minor Service At The Austin

You must stay with your minor at the airport until their flight leaves. You must complete the minor form and submit it to the airline authorities. Information about the person who will escort your minor to the destination airport needs to be provided to the airline staff.

Car Hire And Rental Service Available At The Austin

All terminals have courtesy phones, or rental car agency counters that passengers can use to rent or hire a car that fits their requirements. Additionally, any queries you have can be answered with the help of airport staff, the airport website, or Virgin Atlantic terminal staff.

Parking Facility Available At The Austin

You will find a paid parking facility available at Austin. You can opt for the one that suits your travel journey the best among the various plans offered.

Lounge Facility Available At The Austin

While waiting for your flight, you can relax and enjoy the services available at the lounge facility located at Austin. This will rejuvenate you for your journey.

Requesting Special Assistance At Terminal 1 of Austin

Virgin Atlantic cares for its passengers, so the airline assists travelers with mobility and medical assistance. It is essential to call the airline 72 hours before your flight departure and let them know what assistance you will require.

This content is about the services that you can avail at the Virgin Atlantic Airlines Terminal at AUS. You can use this information to reach the terminal staff for your upcoming trip. Safe Travels!

Virgin Atlantic Austin Airport Map

Frequently Asked Questions (FAQs) of Virgin Atlantic Austin Airport – AUS

At What Terminal is Virgin Atlantic Airlines Terminal at AUS – Austin?

Terminal 1 is where all Virgin Atlantic Airlines flight-related business is handled.

Where are the Virgin Atlantic AUS terminal arrivals?

The Virgin Atlantic flights land at the Austin on Terminal 1.

Where are the Virgin Atlantic AUS terminal departures?

All the Virgin flights leave from Terminal 1 at Austin.

Is a car hire service available at the Austin?

You will find paid hire and rental car services at the Austin.

Is there Wi-Fi on flights or in-flight entertainment on Virgin Atlantic?

Yes, there is paid in-flight Wi-Fi for passengers flying with Virgin Atlantic.

Can pets fly in cargo with Virgin Atlantic?

Yes, pets do fly in cargo with Virgin Atlantic.

Can a minor fly alone with Virgin Atlantic?

Yes, a minor from age 14 to 16 can fly as an unaccompanied minor with Virgin Atlantic.