Navigating the pre-flight chaos can be overwhelming, leaving many travelers on the verge of tears. The unanswered questions and doubts that linger in the air can cast a shadow over what should be an eagerly anticipated flight. To ensure a smooth journey, it’s essential to gather all the pertinent details about your flight, the airport, and the airline you’ll be flying with. This comprehensive guide provides vital contact information and a rundown of key flight-related services and amenities available at the Turkish Airlines O’Hare Terminal (ORD). Whether you’re preparing for an upcoming flight or planning a future one with Turkish Airlines, departing from or arriving at ORD Airport, this guide is here to assist you.
Important Details of Turkish Airlines O’Hare Airport – ORD
The Turkish Airlines ORD Terminal is 5, at Chicago O’Hare International Airport.
| Airport Name | O’Hare International Airport |
| Turkish Airlines O’Hare Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Airport Code | ORD |
| Turkish Airlines O’Hare Airport Contact Number | +18008326352 |
| Turkish Airlines ORD Terminal | Terminal 5 |
| Working Hours | 24 hours |
| Official Website | www.turkishairlines.com |
| YouTube | www.youtube.com/TURKISHAIRLINES |
| www.facebook.com/TurkishAirlines | |
| twitter.com/turkishairlines | |
| Instagram Account | www.instagram.com/turkishairlines |
Services provided by Turkish Airlines at O’Hare Airport ORD Terminal
At the Office of Turkish Airlines at O’Hare Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ticket Ticket Cancellation |
| Flight Ticket Rescheduling | Ok to Board |
| Visa Services, | Online Check-in |
| Baggage Allowance | Duty-Free Allowance |
| Flight Information | Airport Lounges |
| Visa Information | In-Flight Meals |
| Airport Transfers | Missing Luggage |
| Immigration Services | Valet Parking |
| Meet and Greet | Flight Wifi |
| Airport Wifi | In-Flight Entertainment |
| Airport Facilities | Delayed Flights |
| Visa on Arrival | First Class |
| Business Class | Economy Class |
Flight Reservations at Turkish Airlines O’Hare Airport – ORD
If you need assistance with flight reservations, the Turkish Airlines terminal at O’Hare Airport welcomes you. You can also make flight bookings on the Turkish Airlines website or mobile application.
Reservation Management
Manage your bookings, make changes, and add flight-related services through the “Manage Booking” section on the airline’s website or mobile app. Trained airline representatives at the O’Hare Turkish Airlines terminal office are also available to assist.
Request For Cancellation/Refund
Please note that the Turkish Airlines O’Hare terminal office handles requests for cancellations and refunds only for tickets/reservations issued through official airline channels. Cancellation and refund policies are subject to the fare rules applicable to your specific reservation/ticket fare/class type.
Flight Status Of Turkish Airlines
To check your flight status, you can contact the Turkish Airlines ORD terminal office or visit the airline’s website and mobile application. You can get the status from the Turkish Airlines Chicago O’hare terminal arrivals and departures both respectively.
Baggage Allowance On Turkish Airlines
Passengers flying with Turkish Airlines have specific baggage allowances based on their class:
- Economy Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
- Business Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
- Checked Baggage: Up to 2 pieces of checked baggage (each piece size ≤ 158 cm, weight ≤ 23 kg) in Economy Class and up to 2 pieces (each piece size ≤ 158 cm, weight ≤ 32 kg) in Business Class.
For more information on baggage allowance or purchasing additional baggage allowance, you can contact the team at the O’Hare Turkish Airlines terminal office.
Check-in at Turkish Airlines ORD Terminal
Passengers have two options for check-in:
- In-person at the O’Hare Turkish Airlines terminal counter (check-in closes 60 minutes prior to flight departure).
- Use the online/mobile/web check-in feature on the Turkish Airlines mobile application/website.
For any other check-in queries, feel free to contact the airline’s office.
Turkish Airlines Inflight Wi-Fi
Turkish Airlines offers inflight Wi-Fi/internet service on most of its aircraft. Passengers can choose a Wi-Fi pass that suits their needs:
- Unlimited Messaging Pass: $5 USD
- 100 MB Data Pass: $8 USD
- 250 MB Data Pass: $15 USD
- Unlimited Internet Pass on Short Haul Flights: $15 USD
- Unlimited Internet Pass on Long Haul Flights: $35 USD
Business class passengers and Miles&Smiles members enjoy complimentary Wi-Fi/internet access. For all Wi-Fi-related queries, reach out to the Turkish Airlines O’Hare terminal office.
Special Assistance Services
Turkish Airlines strives to accommodate all passengers with sensory/physical impairments, special needs, medical conditions, ensuring a pleasant flight experience. If you require special assistance services, please request them from the airline at least 48-72 hours before your intended flight’s departure time.
For details on the offered special assistance services, contact the Turkish Airlines O’Hare terminal office.
Travel With Pet(s) On Turkish Airlines
Turkish Airlines offers pet travel services, but it’s subject to availability, the airline’s pet policy, and regulations at the departure and destination airports. To book pet travel or request information, contact or visit the O’Hare Turkish Airlines terminal office.
Turkish Airlines Lounges
As a Star Alliance member airline, Turkish Airlines passengers can access the following lounges at ORD Airport:
- SAS Business Lounge in Terminal 5
- United Club in Terminal 1, Concourse B6
- United Club in Terminal 1, Concourse B18
- United Club in Terminal 1, Concourse C
- United Club in Terminal 2, Concourse F
- United Polaris Lounge in Terminal 1
Turkish Airlines O’Hare Airport Map
FAQs of Turkish Airlines O’Hare Airport – ORD
The Turkish Airlines O’Hare operates from Terminal 5 at ORD International Airport.
Yes, the majority of Turkish Airlines aircraft have Wi-Fi connectivity.
Yes, you can make pet travel reservations with Turkish Airlines.
To speak with a Turkish Airlines representative at the departure, you can call 1-800-874-8875.
Turkish Airlines manages all its flight operations, including arrivals and departures, from Terminal 5 at O’Hare Airport.