Turkish Airlines Izmir Adnan Menderes Airport Terminal – ADB

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Turkish Airlines Izmir Adnan Menderes Airport Terminal – ADB

A lot of trouble and headache can be avoided by simply having all the essential flight related information when getting ready for or planning a trip; travelers would need details about the airport terminal, baggage allowance, special assistance services, flight status, inflight wifi / dining / entertainment, etc. The information in this segment has been compiled for the benefit of travelers; travelers / passengers may use the particular provided here whilst preparing for an upcoming flight or planning a future flight that may be arriving at or departing from the Turkish Airlines Izmir Terminal.

Details of Turkish Airlines Izmir Airport

The Turkish Airlines Izmir Terminal is 1, at Izmir International Airport.

Airport NameIzmir Adnan Menderes Airport
Turkish Airlines Izmir Airport AddressDokuz Eylül, 35410 Gaziemir/İzmir, Türkiye
Airport CodeADB
Turkish Airlines Izmir Airport Contact Number+90 232 455 00 00
Turkish Airlines Izmir TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://www.turkishairlines.com/

Services provided by Turkish Airlines at Izmir Airport Terminal ADB

At the Office of Turkish Airlines Izmir Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


Travelers in need of assistance to book Turkish Airlines flight tickets can request the personnel on duty at the Turkish Airlines Izmir terminal office; alternatively, groups and individuals can make the reservations themselves via the Turkish Airlines website / mobile app.

Manage Booking

Passengers who wish to personalize their booking by adding / removing flight related amenities and / or services and need assistance in doing so, can request for help from the staff on duty at the Turkish Airlines Izmir terminal office. The airline also offers the alternative for passengers to manage their bookings by themselves through the airline’s website and mobile application.

Baggage Allowance

Travelers choosing to fly with Turkish Airlines must ensure that each piece of luggage must not exceed a linear dimension of 158 centimeters and the weight must be less than or equal to 23 kg for Economy class passengers and less than or equal to 32 kg. The free carry-on and checked baggage allowance would vary depending on the ticket / fare class type. The Turkish Airlines website offers a baggage calculator, which travelers can use to check the free carry-on . checked baggage allowance. For additional information pertaining to baggage allowance please refer to the airline’s website or call / visit the Turkish Airline Izmir terminal office.


Passengers can use the online check-in feature accessible via the Turkish Airlines mobile app and website or may even check-in for their flights in person at the Turkish Airlines Izmir terminal counter. Airport check-in of domestic flights stops 45 minutes prior to a flight’s scheduled take-off time and for international flights, the check-in stops 60 minutes before a flight’s scheduled time of departure. Additional questions may be directed to the airline’s office staff.

Special Assistance Services

A wide range of special assistance services have been made available for the convenience of travelers with special needs; the special assistance services offered by Turkish Airlines include, but not limited to, wheelchair services and other mobility aids, Sunflower lanyard service for sensory impaired travelers, etc. Kindly direct any queries regarding special assistance services to the office of Turkish Airlines terminal at Izmir. Passengers must submit a request to avail special assistance services at least 72 hours before the scheduled departure of their intended flight.

Inflight WiFi

Almost all aircrafts of the Turkish Airlines fleet is wifi enabled; complimentary wifi access is offered to Business Class Passengers who are Miles&Smiles Elite or Elite Plus Card Holders [unlimited access to wifi], Business Class passengers [1GB], Miles&Smiles Elite and Elite Plus Card Holders [400MB] and Miles&Smiles Classic and Classic Plus Card Holders [10MB]. Non-members and Economy passengers can purchase wifi packs to browse the internet; the costs of wifi packs are as follows:

Wifi PackCost
20 MB$ 2.99 USD
50 MB$ 4.99 USD
100 MB$ 7.99 USD
250 MB$ 14.99 USD
500 MB$ 24.99 USD

To check whether a particular flight has wifi capabilities and / or for other related queries, kindly contact the Turkish Airlines office.

Pet Travel Service

Turkish Airlines allows the transport of cats / dogs / birds on board their aircrafts, conditional to Turkish Airlines Pet Policy and the laws regulating animal transport at the airport of departure and destination. Pet(s) / animal companion(s) may be transported in the passenger cabin or in the aircraft hold; pet travel services are chargeable. For costs and other related questions please check with the office of Turkish Airlines Izmir terminal.

Airport Lounge

Passengers arriving at / departing from Izmir may access and use Star Alliance member airline lounges.For the terms and conditions of access and usage, kindly check the Star Alliance website or contact the Turkish Airlines customer service.

Car Rental at Izmir

Provisions have been made for the convenience of passengers arriving at the Turkish Airlines Izmir terminal and wishing to rent a car; they can hire cars befitting their personal requirement and budget.

Parking at Izmir

Short-term and long-term parking options have been made available for all persons driving to Izmir. Assistance can be requested from the airport staff, if required.

Amenities & Services at Izmir

The following services and amenities have been provided at Izmir for the convenience of travelers and to enhance their total airport experience.

  • Medical Services
  • Free WiFi
  • Customer Service
  • Lost & Found
  • Airport Lounges
  • Food & Beverage
  • Retail Shopping

For additional details and / or assistance kindly check the airport’s website or contact the airport staff.

Turkish Airlines Izmir Airport Map

Frequently Asked Questions (FAQs) of Turkish Airlines Izmir Airport

How to contact Turkish Airlines at Izmir?

Call 080005 01565 to contact Turkish Airlines or visit the airline’s website for other country specific Turkish Airlines contact numbers.

Where is the Turkish Airlines Izmir terminal?

Kindly contact the Turkish Airlines office to check for accurate terminal information.

Can pets travel on Turkish Airlines?

Yes! Turkish Airlines allows travel booking for pet(s) / animal companion(s).