Turkish Airlines Chicago Office

Flight Queries? Call an Expert

Call Travel Agent: +1-844-780-1718
Chicago

Looking forward to flying with Turkish Airlines, no place could be better than the Turkish Airlines Chicago Office in Illinois for retrieving full-fledged information related to your journey. Put your worries at rest; whether you want to know about the booking, cancellation, check-in procedure, extra baggage allowance, or flight change procedures. Their polite and customer-focused team will help you make your trip unforgettable and hassle-free. They will also let you know about the airline policies on pet and infant travel. So, contact them via call, email, or chat to avail of their exceptional services.

Turkish Airlines Chicago Contact Details & Address

Want to get in touch with the Turkish Airlines Chicago Office? Whether you have a question about your flight, need to make a reservation, or require assistance with lost luggage, this guide provides you with the contact details to reach their representatives. Find the phone number and address, and explore alternative channels for reaching Turkish Airlines in Chicago.

Turkish Airlines Chicago Office Address10000 Bessie Coleman Dr, Chicago, IL 60666, USA
Turkish Airlines Chicago Airport Address10000 Bessie Coleman Dr, Chicago, IL 60666, USA
Airport Contact Number+90 212 463 63 63
Turkish Airlines HeadquartersIstanbul Atatürk Airport in Yeşilköy, Bakırköy, Istanbul
Turkish Airlines Chicago Customer Service(800) 874-8875
Contact Number of Turkish Airlines Chicago Office(800) 874-8875
Fax Number+90 212 465 21 21
Baggage Services TrackingTrack Baggage Services
Turkish Airlines Chicago Customer Feedback Form Customer Feedback Form
Turkish Airlines YouTube www.youtube.com/@TurkishAirlines
Turkish Airlines Facebookwww.facebook.com/TurkishAirlinesTR
Turkish Airlines Twitter (X)twitter.com/tk_helpdesk
Turkish Airlines Instagram Handlewww.instagram.com/turkishairlines
Turkish Airlines LinkedIn Accountwww.linkedin.com/company/turkish-airlines/

Other Important Details On The Website

Are you looking to travel with Turkish Airlines? Their website offers more than just contact details. You can search for flights, explore routes on interactive maps, and even find special deals and promotions. The website’s “Contact” section is right there for you, ensuring a smooth & enjoyable travel experience.

Map Location of Turkish Airlines Chicago Airport Office

Turkish Airlines Baggage Services Information

This section unpacks the key information about Turkish Airlines’ baggage services, helping you navigate their policies and allowances.

Turkish Airlines Baggage Allowance

Thinking of a trip with Turkish Airlines? Wondering how much luggage you can bring? This guide gives you details on their baggage allowances, helping you pack smart & avoid any last-minute hassles.

Checked Baggage– This baggage refers to the luggage you hand over to the airline at check-in & is transported in the aircraft’s cargo hold. Here’s what you need to know about checked baggage allowances with Turkish Airlines:

  • Economy Class– You have to check one bag weighing up to 23 kilograms (50 pounds). This provides ample space for most travelers’ essential items.
  • Domestic Flights– For domestic flights within Turkey, the allowance is based on total weight rather than individual pieces. Verify the weight limit specified on your ticket to ensure you adhere to the guidelines.
  • Business Class– Business Class passengers enjoy the benefit of checking two bags, each weighing up to 32 kilograms (70 pounds). This additional allowance caters to extended trips or those requiring more equipment, such as business attire or sporting gear.

Carry-on Baggage- Cabin baggage refers to the luggage you bring onto the aircraft and store in the overhead compartment or under the seat in front of you. Here are the key points to remember regarding carry-on allowances with Turkish Airlines:

  • Economy Class– Pack efficiently with one carry-on bag that adheres to the size restrictions of 23x40x55 centimeters and a weight limit of 8 kilograms. You can bring one personal item, such as a purse or small backpack, not exceeding 40x30x15 centimeters & 4 kilograms.
  • Business Class– Passengers are allowed two carry-on bags. Each bag is subjected to the same size restrictions as Economy Class for a combined weight of 16 kilograms. This extra allowance provides greater flexibility for packing and ensures you have essentials readily accessible during your flight.
  • Infants– If you are traveling with an infant, you’re permitted to bring a carry-on bag weighing up to 8 kilograms to accommodate your little one’s necessities.

Worldwide List of Turkish Airlines Offices

Check-in Options

If you are flying with Turkish Airlines from Chicago, knowing your check-in options is key to a smooth & stress-free start to your journey. This guide outlines the different ways you can check in for your flight:

Online Check-in

For ultimate comfort and efficiency, consider online check-in. This option allows you to:

  • Check-in from anywhere with internet access between 24 hours and 90 minutes before departure.
  • Use the Turkish Airlines website or app to enter your booking details, choose your seat (if available), and download your boarding pass.
  • Skip the airport queues and head straight to baggage drop-off or security screening.

Airport Kiosk Check-in

Upon arrival, locate the designated Turkish Airlines self-service kiosks. This option offers:

  • The user-friendly kiosk guides you through the check-in process, allowing you to enter your booking information, select your seat if available, and print your boarding pass.
  • This method can be significantly faster than waiting in line at the traditional check-in counters, especially during peak travel times.

Once you have reached the airport, you will have to:

  • Locate the Turkish Airlines self-service kiosks at the airport.
  • Follow the user-friendly prompts to enter your booking information, select your seat (if available), and print your boarding pass.

Traditional Check-in Counter

If you prefer human interaction or require assistance with the check-in process, head to the designated Turkish Airlines check-in counters at the airport. Here, you will:

  • Friendly & helpful staff are available to answer any questions, assist with checking in your baggage, and issue your boarding pass.
  • While staff is readily available to assist, it’s important to factor in potential wait times, especially during busy periods. Plan to arrive at the airport with ample time to ensure a smooth check-in experience.

Queries Handled By Turkish Airlines Office 

The Turkish Airlines Chicago office is there to ensure a smooth and stress-free travel experience, from planning to arrival. Their dedicated team is ready to assist you with travel needs, offering expert advice and care.

  • Get assistance with flight schedules, availability, pricing, and booking.
  • Make changes or cancellations, understand payment options and refunds, and find information about baggage allowances and fees.
  • Get help with visa and immigration requirements, travel insurance options, airport information, and in-flight services.
  • Choose your seat, request upgrades, and learn about special needs assistance or unaccompanied minor travel.
  • Get information about pet policies, lost and found baggage, change fees, and booking online.
  • Learn about online, kiosk, mobile app check-in procedures, baggage allowances, and boarding information.
  • Find assistance with lost boarding passes, standby procedures, flight delays, and accepted payment methods.
  • Information about online payment security, currency exchange rates, refund processes, dispute resolution procedures, and travel documents.
  • Learn about in-flight entertainment, meal service options, duty-free shopping, Wi-Fi availability, and special needs assistance on board.

In-flight Facilities & Entertainment Offered

Turkish Airlines offers various amenities to make your flight enjoyable & comfortable. Here’s what you can expect:

  • Dive into a vast library of movies, TV shows, music, and games to keep you entertained throughout your flight.
  • Enjoy complimentary meals and beverages explicitly tailored to your flight experience. The options vary based on the flight duration and your chosen cabin class.
  • Airlines typically provide basic amenities like blankets, pillows, and headphones to enhance your comfort during your journey.
  • Turkish Airlines caters to young passengers with special meals, activity kits, and engaging in-flight entertainment options.

Special Assistance Services

Travel can be challenging for individuals with disabilities or specific needs. Recognizing this, Turkish Airlines offers special assistance services to make your journey smooth and worry-free. 

  • Wheelchair Assistance– If you have reduced mobility or require a wheelchair, Turkish Airlines assists with boarding, disembarking, & navigating the airport. Trained personnel will be there to ensure a seamless and comfortable experience.
  • Mobility Limitations– Passengers with mobility limitations, beyond those requiring a wheelchair, can also receive assistance with boarding, disembarking, and navigating the airport, removing barriers to a smooth journey.
  • Visual Impairment Assistance– Travellers with visual impairments can request assistance from specially trained staff throughout their travel experience. This includes help with check-in, boarding, disembarking, and navigating the airport, ensuring you feel confident and supported at every step.
  • Hearing Impairment Assistance– For those with hearing impairments, Turkish Airlines offers assistance with communication & information provision throughout their trip. This includes providing clear instructions and ensuring effective communication channels are available.
  • Hidden Disabilities– If you have a hidden disability, such as autism or a learning disability, you can request assistance to cater to your specific needs. The airline is committed to creating an inclusive travel experience for everyone.
  • Medical Assistance– For passengers requiring medical assistance onboard, Turkish Airlines allows you to request it in advance. This ensures that the necessary support is readily available during your flight.
  • Service Animals– If you are traveling with service animals, you are welcome, but you must meet specific requirements and provide the necessary documentation. The airline is happy to assist with understanding and navigating these guidelines.

General Questions Asked

What are the office hours of the Turkish Airlines Chicago Office?

The office hours of the Chicago office of Turkish Airlines are from 2-10 PM. 

What is the address of the Turkish Airlines Office in Chicago?

The address is – 10000 Bessie Coleman Dr, Chicago, IL 60666, USA. For more details, you can visit the airline’s website or by contacting their customer service.

How can I contact the Turkish Airlines Chicago Office for reservations?

You can contact their Chicago office by phone at their designated reservation line or visit their office in person.

What types of payment does the Turkish Airlines Chicago Office accept?

This information is typically available on the Turkish Airlines website or by contacting their customer service.

How do I change my flight reservation with Turkish Airlines?

You can typically change your flight reservation online, through the Turkish Airlines app, or by contacting their customer service.

Does their Chicago office offer assistance for special needs passengers?

Yes, the office assists passengers with special needs. Please inform them in advance to ensure a smooth travel experience.

What documents do I need to bring for ticket changes or refunds at Turkish Airlines?

You will need to bring your original ticket, identification, and any relevant travel documents for ticket changes or refunds at the office.

Are there any current promotions or discounts available through the Turkish Airlines Office?

They timely offer promotions and discounts. The passengers must check the website or contact the airline for the latest deals.

How can I track my baggage if it’s delayed or lost after flying with Turkish Airlines?

You can track your baggage through their website or by contacting their customer service, including the Chicago office, for assistance.

Does the Turkish Airlines Chicago Office offer group booking discounts?

Yes, their office may offer discounts for group bookings. Contact them directly for more information and to discuss your group travel needs.

Can I upgrade my seat or change my meal preference through Turkish Airlines?

You can request seat upgrades or change meal preferences through their Chicago office, subject to availability u0026 airline policies.