If you are going to board a Spirit Airlines flight from Juan Santamaria International Airport (Costa Rica), it is suggested to read this informative material including details related to Spirit Airlines Terminal at Juan Santamaria, Baggage, Check-in, Cancellations, Special Assistance and more. Travel representatives at the Spirit Airlines Juan Santamaria Office are here to help you with all your necessary requirements.
Details of Spirit Airlines Juan Santamaria Airport
The Spirit Airlines Departures Juan Santamaria take place at Terminal 1.
| Airport Name | Juan Santamaría International Airport (SJO) |
| Spirit Airlines Juan Santamaria Airport Address | XQXW+43V, Alajuela Province, Alajuela, Costa Rica |
| Airport Code | SJO |
| Spirit Airlines Juan Santamaria Airport Contact Number | +506 2437 2400 |
| Spirit Airlines Juan Santamaria Terminal | Terminal 1 & 2 |
| Working Hours | 24 hours |
| Official Website | https://www.spirit.com/ |
| YouTube | https://www.youtube.com/@spiritairlines |
| https://www.facebook.com/SpiritAirlines | |
| https://twitter.com/SpiritAirlines | |
| Instagram Account | https://www.instagram.com/spiritairlines/ |
Services provided by Spirit Airlines at Juan Santamaria Airport Terminal SJO
You can seek assistance with the following services at Spirit Airlines Juan Santamaria Terminal. Contact the travel executives for better guidance.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Booking
Contact staff at Spirit Airlines Juan Santamaria for booking-related queries. You can also book tickets on the website of Spirit Airlines by referring to the “Flight” tab on the homepage.
Manage Air Trip
You can make changes to your booking by visiting the “My Trips” option given at the top-left of the website’s homepage. You can log in or sign up to become a member, or just enter your Last Name and Confirmation Code to locate your trip. Please note that your Confirmation Code is a code of 6 characters combining alphabets and numbers. It is given in your booking confirmation email.
Cancellation and Refund
The “My Trips” option, explained above, lets you cancel your flight tickets. You may reach out to the friendly staff at the airport office for assistance with cancellation and applicable refund.
Baggage
In the case of a personal item such as a backpack or hand purse, the dimensions must not be more than 18 x 14 x 8 inches or 45 x 35 x 20 cm. The maximum dimensions allowed for carry-on baggage is 22 x 18 x 10 inches or 56 x 46 x 25 cm. Checked baggage can be up to 62 linear inches (length + width + height; 158 cm) (weighing up to 18.1 kg). If the dimensions and weight of your baggage are more than the specified limits, you need to pay the related charges.
You are advised to go through the complete information about the Baggage Policy of Spirit Airlines.
Airport Check-in
Visit the Spirit Airlines check-in counter at Juan Santamaria International Airport and you need to produce your travel documents. Get your baggage checked and you will receive the boarding pass.
Online Check-in
The Check-in option is located at the top-left on the homepage of the airline’s website. Enter your Last Name and the Confirmation Code to mark online check-in. This facility opens 24 hours before departure and the last you can use it is one hour prior to the flight.
Flight Status
This option is also given at the top-left of the airline’s homepage. You can check the Flight Status by selecting your Destination or the Flight Number.
Special Assistance
Spirit Airlines serves you with a lot of Special Assistance services. You can request the arrangement of a wheelchair in case of a disability.
If you need any hearing aid or help in case of visual impairment, you need to specify it at the time of flight reservation. You can also add it later by visiting the “My Trips” section on the homepage of the airline’s website or call 855-728-3555. You must also inform the crew positioned at the gate and on the flight to see to arrangements for such requirements.
If you are allergic to specific products or animals, please inform the staff or agents well in advance so that they take important measures and help you avoid coming in contact with the same on your flight.
Similarly, you can request portable oxygen concentrators, and seek assistance to accompany someone to their gate like an unaccompanied minor or a passenger requiring special assistance.
You are allowed to bring assistive devices, crutches, foldable walkers, knee scooters, canes etc., whose maximum dimensions can be up to 39x26x11 inches. If it is more than the defined limit, the item will be checked along with the baggage free of cost.
It may be noted that there is no such facility to provide assistance for eating or using the washroom, be it at the airport or onboard. You may choose to travel with a personal caretaker for the same.
You are recommended to read carefully all the terms and conditions associated with all categories of Special Assistance services offered by the airline.
Travel with Animal
You are allowed to travel with a trained service animal, provided you fill up a form and submit it in advance.
Car Rental
You can avail car rental service from the airport by booking it in advance on the airline’s website. You can also speak to the staff at the airport office for assistance.
Free Spirit Membership
This is a Loyalty Program offered by Spirit Airlines that helps you earn rewards and benefits and redeem your points on your bookings with Spirit Airlines as well as by purchasing partner products and services. Read more on the same.
Special Deals
If you wish to avail offers on flight and vacation bookings with Spirit Airlines, take a look at the “Deals” section given at the top-right on the homepage of the airline’s website.
Spirit Airlines Juan Santamaria Airport Map
Frequently Asked Questions (FAQs) of Spirit Airlines Juan Santamaria Airport Terminal
The Spirit Airlines Arrivals and Departures are operated through Terminal 1 of Juan Santamaria International Airport.
The Spirit Airlines flights depart from Terminal 1 of Juan Santamaria International Airport.
The Spirit Airlines arrival is held at Terminal 1 of Juan Santamaria International Airport.
Yes, you can mark your check-in online on the homepage of the airline’s website. This facility opens 24 hours before departure and you can use it up to one hour before the flight takes off.
There are certain restrictions. If you are traveling with a pet, you have a group booking of 10 or more passengers, you have reserved for an unaccompanied minor, you are traveling with an infant, you are traveling on Military ID and not on a passport, you are traveling to or from some specified international locations, you are not a citizen of U.S. and departing from an international location, or you have purchased an extra seat or special items, then you are not allowed to check in online. The check-in can only happen at the airport counter.
Free Spirit is a Loyalty Program introduced by the airline. You can register for it and earn rewards and points, which are redeemable on your flight bookings with Spirit and on your purchase of partner products and services.
This is a membership facility made available by the airline that helps you avail deals on bags and make savings on seats.
Yes! You can use the car rental service from the airport. For assistance, you can also get in touch with the office agents.