All your travel arrangements could go haywire even if you ignore one crucial factor out of obliviousness. Right from reservation to landing at the destination, there are a lot of concerns you need to address for a secure journey. Therefore, this comprehensive guide has been designed to help you get the necessary information about your leisure or business trip. With friendly assistance provided by the airport staff on your queries based on Spirit Airlines Austin Airport Terminal, check-in procedure, refund, baggage, and more, you can look forward to a happy and convenient journey ahead.
Details of Spirit Airlines Austin-Bergstrom Airport
The arrival and departure of Spirit Airlines flights are operated through Terminal Main – Barbara Jordan Terminal of Austin-Bergstrom International Airport.
| Airport Name | Austin-Bergstrom International Airport |
| Spirit Airlines Austin-Bergstrom Airport Address | 3600 Presidential Blvd, Austin, TX 78719, United States |
| Airport Code | AUS |
| Spirit Airlines Austin-Bergstrom Airport Contact Number | +1 512-530-2242 |
| Spirit Airlines AUS Terminal | Terminal Main – Barbara Jordan Terminal |
| Working Hours | 24 hours |
| Official Website | https://www.spirit.com/ |
| YouTube | https://www.youtube.com/@spiritairlines |
| https://www.facebook.com/SpiritAirlines | |
| https://twitter.com/SpiritAirlines | |
| https://www.instagram.com/spiritairlines/ |
Services provided by Spirit Airlines at Austin-Bergstrom Airport Terminal AUS
You can seek assistance with the following services at Spirit Airlines Austin-Bergstrom Airport Terminal. Contact the travel representatives to go ahead with ease.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Booking
Contact staff at Spirit Airlines Austin-Bergstrom Terminal for booking-related queries. You can also book tickets online. Go to the website of Spirit Airlines, look for the “Flight” tab on the homepage, and fill in the required details to search for flights and make bookings.
Manage Air Trip
If you want to make changes to your booking, visit the “My Trips” option given at the top-left of the website’s homepage. You can log in or sign up to become a member, or just enter your Last Name and Confirmation Code to locate your trip. Confirmation Code is a code of 6 characters combining alphabets and numbers, displayed in your booking confirmation email.
Cancellation and Refund
The “My Trips” option, explained above, also lets you cancel your flight tickets. You may reach out to the staff at the airport office for assistance with cancellation and applicable refund.
Baggage
In the case of a personal item such as a backpack or hand purse, the dimensions must not be more than 18 x 14 x 8 inches or 45 x 35 x 20 cm. The maximum dimensions allowed for carry-on baggage is 22 x 18 x 10 inches or 56 x 46 x 25 cm. Checked baggage can be up to 62 linear inches (length + width + height; 158 cm) (weighing up to 18.1 kg). If the dimensions and weight of your baggage are more than the specified limits, you need to pay the related charges.
You are advised to go through the complete information about the Baggage Policy of Spirit Airlines.
Airport Check-in
Visit the check-in counter at Spirit Airlines Terminal AUS Airport and show the necessary travel documents. Get your baggage checked and you will receive the boarding pass.
Online Check-in
The Check-in option is located at the top-left on the homepage of the airline’s website. Enter your Last Name and the Confirmation Code to mark online check-in. This facility starts 24 hours before the flight departure and the last you can use it is one hour prior to the flight.
Flight Status
This option is also given at the top-left of the airline’s homepage. You can check the Flight Status by selecting your Destination or the Flight Number.
Special Assistance
Spirit Airlines Terminal Austin–Bergstrom Airport serves you with a lot of Special Assistance services. You can request the arrangement of a wheelchair in case of a disability.
If you need any hearing aid or help in case of visual impairment, you need to specify it at the time of flight reservation. You can also add it later by visiting the “My Trips” section on the homepage of the airline’s website or call 855-728-3555. You must also inform the crew to meet your requirements.
If you are allergic to specific products or animals, please inform the staff or agents well in advance so that they take important measures and help you avoid coming in contact with the same on your flight.
Similarly, you can request portable oxygen concentrators, and seek assistance to accompany someone to their gate like an unaccompanied minor or a passenger requiring special assistance.
You are allowed to bring assistive devices, crutches, foldable walkers, knee scooters, canes etc., whose maximum dimensions can be up to 39x26x11 inches. If it is more than the defined limit, the item will be checked along with the baggage free of cost.
It may be noted that there is no such facility to provide assistance for eating or using the washroom, be it at the airport or onboard. You may choose to travel with a personal caretaker for the same.
You are recommended to read carefully all the terms and conditions associated with all categories of Special Assistance services offered by the airline.
Travel with Animal
You are allowed to travel with a trained service animal, provided you fill up a form and submit it in advance.
Car Rental
You can avail car rental service from the airport by booking it in advance on the airline’s website. You can also speak to the staff at the airport office for assistance.
Spirit Saver$ Club®
You can avail this membership facility offered by the airline. It helps you earn deals on bags and make savings on seats.
Free Spirit Membership
This is a Loyalty Program offered by Spirit Airlines that helps you earn rewards and benefits. You can use the collected points on your future bookings with Spirit Airlines and also purchase partner products and services through them.
Deals
You must take a look at the “Deals” section appearing at the top-right on the homepage of the airline’s website if you wish to avail offers on flight and vacation bookings.
Austin-Bergstrom Airport Services
Major facilities like ATMs, charging stations, airport mailers, dining, free wifi, information booth, shoeshine services, language translation services.
Spirit Airlines Austin-Bergstrom Airport Map
Frequently Asked Questions (FAQs) of Spirit Airlines Austin-Bergstrom Airport
The arrival and departure of Spirit Airlines flights are operated through Terminal Main – Barbara Jordan Terminal of Austin-Bergstrom International Airport.
Spirit Airlines flights depart from Austin-Bergstrom International Airport through Terminal Main – Barbara Jordan Terminal.
Spirit Airlines flights arrive at Terminal Main – Barbara Jordan Terminal of the airport. You must also check the instructions given on your ticket.
Passengers can make use of the available facilities such as ATMs, charging stations, airport mailers, dining, free wifi, information booth, shoeshine services, language translation services, and relaxation and exercise rooms.
Free Spirit is a Loyalty Program introduced by the airline. You can register for it and earn rewards and points, which are redeemable on your flight bookings with Spirit and on purchase of partner products and services.
Certainly! Car rental can be easily booked from the airport. For assistance, you can also get in touch with the office agents.