Are you traveling for the first time with Southwest Airlines? And you want to know what services you get with it while traveling then look no more. At Southwest Airlines Chicago Terminal you can put your worries to rest. Successful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Southwest Airlines cares and it will take care of you.
Details of Southwest Chicago Airport
The Southwest Chicago Terminal is 1, at Chicago International Airport.
| Airport Name | O’Hare International Airport |
| Southwest Chicago Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Airport Code | ORD |
| Southwest Chicago Airport Contact Number | +1 800-832-6352 |
| Southwest Chicago Terminal | Terminal 1,2,3,4,5 |
| Working Hours | 24 hours |
| Official Website | https://www.southwest.com/ |
| https://www.facebook.com/SouthwestAir | |
| https://twitter.com/SouthwestAir | |
| You Tube | https://www.youtube.com/southwestair |
| Instagram Account | https://www.instagram.com/southwestair/ |
Services provided by Southwest at Chicago Airport Terminal ORD
At the Office of Southwest Chicago Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Manage Booking
This service enables passengers to make desired changes to their bookings. You need to login with your booking reference and your first and last name.Services you can add or make changes to are seat selection, add baggage, add special services,add car or travel insurance,change flights,cancel flights,change name, cancel bookings,checking booking details and printing or downloading boarding pass.
Online Check-in
This feature allows you to save time and money at the airport.You can add extra bags, choose seats or upgrade seats.Online check-in window starts at 24 hours before your scheduled departure and ends 60 minutes before your scheduled departure.You can check in via Southwest Airlines mobile app also.
Baggage
Southwest Airlines allows as a carry-on baggage one personal and one carryon bag 24” (L) + 16” (W) + 10” (H) is allowed.The first two checked bags fly for free with the airline then additional bags fly at 75$ each.Checked bags should weigh less than 28 kg.
Car hire
Southwest Airlines has collaborated with multiple companies to provide travelers with a car rental or a pick up service.
Traveling with Pet/Service Animal
Small cats and dogs are allowed as pets to travel with Southwest Airlines.Pets are only transported in cabin not in cargo or as checked in baggage. Pet fee is 95$ per way ticket.Pets need to be well behaved and always in the carrier during travel.
Service dogs can travel with owners as long as they are well behaved and proper documentation is submitted to the airline.
Upgraded Boarding
Southwest Airlines are available to upgrade 24 hours prior to your flight departure.With this A1-A15 boarding service you get earliest access to better seats and overhead bins on eligible flight segments.30$ per segment per passenger is the fee charged for this A1-A15 boarding service.
Early Bird Check-In
This service can be purchased at a price of 15$ to 25$ one way one passenger.As per early bird Check-In services that are provided are automatic check-in,better boarding position and earlier access to overhead bins.This service is introduced by Southwest Airlines for passengers convenience so that they enjoy their trips carefree.
Inflight WiFi
Southwest Airlines provides Wi-Fi on most of its flights, but the speed and connectivity may vary. The Wi-Fi is free for some flights within the United States, but it costs 8 USD per device for others.So passengers can stay connected on their devices and enjoy.
Special assistance
Spirit Airlines provides a number of special assistance be it medical or physical. A number of assistance such as traveling with medical conditions, disability assistance, wheelchairs and mobility aids, traveling while pregnant, unaccompanied minor and guide dogs.
Southwest Chicago Airport Map
Frequently Asked Questions (FAQs) of Southwest Chicago Airport
Southwest Airlines uses Terminal 1 of Chicago Airport.
Terminal 1 is used by Southwest Airlines for arriving flights.
Terminal 1 is used by Southwest Airlines for departing flights.
Southwest Airlines allows service dogs to travel with their owners in the cabin for free of charge.
No, Southwest Airlines does not offer travel insurance to its passengers.
There is inflight wifi available in Southwest Airlines that can be used by travelers in their personal devices during their journey.
Yes, Your pet can only travel with you in the passenger cabin in a carrier which makes Southwest Airlines pet friendly.
Southwest Airlines has no in-flight entertainment for its passengers as the airline strives to offer cheapest flights.
Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with Southwest Airlines.
Yes alcohol is served to passengers on Southwest Airlines flights.
Southwest Airlines does not have a lounge service.
Yes, Passengers should pre-book the rental cars and taxis from the Chicago Airport Official website.