At South African Airways Cape Town Terminal you will find information regarding South African Airlines. If you are planning a trip with South African Airways and have questions regarding their certain policies and services then feel free to reach out to the Terminal staff members present. Be assured that you will be assisted and guided throughout your journey with the airline at Cape Town.
Details of South African Airways Durban Airport – DUR
The South African Airways CPT Terminal is 1, at King Shaka International Airport.
| Airport Name | King Shaka International Airport |
| South African Airways Durban Airport Address | King Shaka Dr, La Mercy, 4407, South Africa |
| Airport Code | DUR |
| South African Airways Durban Airport Contact Number | +27 32 436 6758 |
| South African Airways Durban Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.flysaa.com/ |
| https://twitter.com/flysaa | |
| https://www.facebook.com/FlySAA | |
| You Tube | https://www.youtube.com/@southafricanairways |
| https://www.instagram.com/flysaa/ |
Services provided by South African Airways at Durban Airport Terminal DUR
At the Office of South African Airways at CPT Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Bookings And Cancellations At Cape Town Airport
Passengers can walk up to the Airport counter of South African Airways and request assistance with flight bookings and cancellation from the staff present at the Cape Town airport.
Manage My Bookings At Cape Town
At Cape Town you can request to manage your bookings by seeking upgrades, adding extra services and requesting meals or other changes to your bookings at the South African Airways CPT Terminal Office. You can make these changes online as well.
South African Airways Check-in At CPT Airport
You can check-in from your mobile device in advance as well. This will save you so much time at the airport. It is advised to reach the Cape Town airport at least 2 hours prior to your flight departure. Once you are done with all the security checks then your fight will take off from South African Airways CPT terminal departures.
Baggage Allowance And Claims At Cape Town Airport
With South African Airways baggage allowance is based on the ticket fare type of the passengers. For additional bags you need to buy them either at the airport counter of South African Airlines or online. Upon arrival you can claim your luggage near the South African Airways CPT terminal arrivals.
Service Animal And Pet Travel With South African Airways
South African Airlines does not allow pets to travel in the cabin except emotional support dogs, Certified Service Dogs and Guide Dogs. It is recommended to notify the airline 48 hours in advance before you plan to travel with service dogs. For any questions or queries feel free to reach the South African Airways CPT Terminal staff present at the Airport.
Lounges At Cape Town Airport
The lounges available at the Cape Town can be used by the passengers of South African Airlines. You can relax and recharge before embarking on your next journey.
Parking Availability At CPT Airport
There are many parking options available at Cape Town and you can choose among them as per your needs and availability. If needed feel free to seek guidance from the Cape Town staff.
Rental Cars Availability At CPT Airport
There are a lot of companies present at Cape Town that will help you with rental cars. So that you drive towards your destination in style and in comfort.
South African Airways Durban Airport Map
Frequently Asked Questions (FAQs) of South African Airways Cape Town Airport – CPT
All South African Airways flights, arriving at or departing from Cape Town Airport use Terminal 1.
South African Airways flights arriving at CPT Airport are received in Terminal 1.
Terminal 1 is used for South African Airways departing from Cape Town Airport.
South African Airways allows service dogs to travel with their owners in the cabin free of charge.
There is inflight wifi available on South African Airways that can be used by travelers on their personal devices during their journey.
Yes, Your pet can also travel with you in the passenger cabin that makes South African Airways pet friendly.
The South African Airways pet policy allows pets to fly in cargo.
Yes, a minor from age 5 to 16 years old can fly as an unaccompanied minor with the South African Airways.
Yes they do provide alcohol to passengers on flight .
Yes, a lounge service is available to passengers flying with South African Airways.