Singapore Airlines Mactan-Cebu Airport Terminal – CEB

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Mactan Cebu Airport

Singapore Airlines is well known for its services and fleet. Passengers flying to and from Singapore Airlines Mactan-Cebu International Airport can refer to the description below for terminal 1 and service location details that Singapore Airlines uses to serve its passengers. Check the lounge accessibility criteria to rest while waiting to board the plane.

Details of Singapore Airlines Cebu Airport

The Singapore Airlines Mactan-Cebu Terminal is 1, at Mactan-Cebu International Airport.

Airport NameMactan-Cebu International Airport
Singapore Airlines Cebu Airport AddressLapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines
Airport CodeCEB
Singapore Airlines Cebu Airport Contact Number+63 32 340 2486
Singapore Airlines Cebu TerminalTerminal 1
Working Hours24 hours
Official Websitewww.singaporeair.com
YouTubewww.youtube.com/singaporeair
Facebookwww.facebook.com/singaporeair
Twitterwww.twitter.com/singaporeair
Instagram Accountwww.instagram.com/singaporeair

Services provided by Singapore Airlines at Cebu Airport Terminal CEB

At the Office of Singapore Airlines Mactan-Cebu Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Ticket Booking

Singapore Airlines ticket counters are available for flight bookings at Mactan-Cebu Airport. Carry identity card and other relevant documents necessary to proceed the request further. Nowadays, booking and other reservation related services can be availed online via official website or mobile application. 

Flight Ticket Cancellations and Refunds

Connect to the Singapore Airlines Mactan-Cebu Terminal staff for cancellations and other flight changes of scheduled bookings. The refunds are subject to ticket type and other norms designed by the airlines. Even the changes are allowed for a payable fine. Confirm the refund and other related queries before requesting the cancellation of reserved seats. 

Manage Booking

All bookings related key changes like name, date, flight, and cancellations are allowed at Mactan-Cebu Terminal for SIngapore Airlines ticket counters. The staff is available to assist individuals to initiate cancellations, upgrades, and other requests related to SIngapore airlines bookings. 

Pet Travel on Singapore Airlines

Singapore Air Policy allows travelers to travel with their pets as carry or check-in bags.  Yet, the rules vary as per the local authority regulations of arriving and departing countries for the pets. Generally,  domestic dogs,cats and birds easily qualify the eligibility criteria. Visit the Singapore Airlines office with basic details like, name,age, gender,color of the pet to book a reservation.  

Delayed, Lost or Damaged Baggage

Queries related to lost or damaged baggage must be immediately reported at SIngapore Airlines offline centers. Else, dial  on +971 2 622 1110 to inform the representative about the  specific concern. The assistance shall be provided at the earliest. 

Check-in

Self- serving kiosks and ticket counters are present at Singapore Airlines Mactan-Cebu Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass. 

Airport Lounge

Singapore Airlines passengers can rest or relax at the lounge available at Mactan-Cebu International Airport. The access to the lounge is subject to Kris Flyer or Star Alliance lounge Membership. 

Dial the customer service of Singapore Airlines to verify the lounge availability and eligibility criteria. 

Special Assistance Service

Singapore Air passengers facing issues with flight reservations or wish to add special assistance like wheelchair and medical help must fill the Assistance Request Form. The staff responds on an immediate basis. Flight queries  with 72 hours or less departure time are accepted on priority basis. This service is limited for bookings directly with Singapore Airlines. For reservations via an agent or partner airline, contact the concerned authority.

Rental Cars at Mactan-Cebu International Airport

Mactan-Cebu Intl Airport offers the facility to hire a Car service. Various private taxis and cars are available for bookings on the online portal. The stations of the respective car services are detailed beside the pricing information. It is advised to rent a car on priority due to unavailability during heavy traffic at the airport. 

Parking at Mactan-Cebu Intl Airport

The parking service at Mactan-Cebu International Airport is paid. Guests visiting the airport to board a plane or drop a traveler for their scheduled flight can calculate the prices on hourly basis based on the rates defined by the airport. Call at +971 2 505 2528 to know about the valet service offered to the visitors of Mactan-Cebu Airport. 

Services & Amenities at Mactan-Cebu International Airport

  • ATMs & Cash to Card Machines
  • Fast Track 
  • WiFi
  • Lost & Found
  • Retail Services
  • Mailboxes
  • Smoking Rooms 
  • News and Magazines 
  • Charging Stations
  • Financial Services 
  • Mail-back Program
  • Masks
  • Worship Areas 
  • Airport Hotels 
  • Information Office 
  • Medical Help
  • VIP Terminal 
  • Family Services 
  • Assistance facilities  

The Mactan-Cebu International Airport is equipped with a plethora of services ensuring passengers’ convenience. Review the airport’s website to avail desired services or enquire for related concerns.

Check Worldwide List of Singapore Airlines Offices

Singapore Airlines Cebu Airport Map

Frequently Asked Questions (FAQs) of Singapore Airlines Mactan-Cebu Airport

Do I get lounge access with Singapore Airlines?

Singapore Airlines business class and lounge membership passengers can enjoy the access to SIngapore Airlines lounge at Mactan-Cebu Airport.

What Terminal is Singapore Airlines at Mactan-Cebu International Airport?

Singapore Airlines departures and arrivals are scheduled at Terminal 1 of Mactan-Cebu International Airport.

Where is Singapore Airlines Departure Terminal?

Terminal 1 is used by Singapore Air departing flights.

What is the flight code used by Singapore Airlines?

SIA is code designated by ICAO, whereas SQ is given by IATA.

Are car rental bookings available from the Mactan-Cebu International Airport?

Yes, Hire a Car section on Mactan-Cebu International Airport enables the passengers to book a car or taxi service.

Is there a parking facility at Mactan-Cebu International Airport?

The Parking Area is available for a certain fee calculated at Mactan-Cebu International Airport.