Singapore Airlines is well known for its services and fleet. Passengers flying to and from Singapore Airlines Colombo International Airport can refer to the description below for terminal 1 and service location details that Singapore Airlines uses to serve its passengers. Check the lounge accessibility criteria to rest while waiting to board the plane.
Complete Details of Singapore Airlines Colombo Airport
The Singapore Airlines CMB Terminal is 1 at Bandaranaike International Airport.
| Airport Name | Bandaranaike International Airport |
| Singapore Airlines Colombo Airport Address | Canada Friendship Rd, Katunayake 11450, SRI LANKA |
| Airport Code | CMB |
| Singapore Airlines Colombo Airport Contact Number | +94 11 226 4444 |
| Singapore Airlines CMB Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.singaporeair.com/ |
| YouTube | https://www.youtube.com/@singaporeair |
| https://www.facebook.com/singaporeair | |
| https://twitter.com/SingaporeAir | |
| Instagram Account | https://www.instagram.com/singaporeair/ |
Services provided by Singapore Airlines at Colombo Airport CMB Terminal
At the Office of Singapore Airlines Colombo Terminal, passengers can avail themselves of the following services/amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Ticket Booking
Singapore Airlines ticket counters are available for flight bookings at Colombo Airport. Carry your identity card and other relevant documents necessary to proceed with the request further. Nowadays, booking and other reservation-related services can be availed online via official websites or mobile applications.
Flight Ticket Cancellations and Refunds
Connect to the Singapore Airlines Colombo Terminal staff for cancellations and other flight changes of scheduled bookings. The refunds are subject to ticket type and other norms designed by the airlines. Even the changes are allowed for a payable fine. Confirm the refund and other related queries before requesting the cancellation of reserved seats.
Manage Booking
All bookings related to key changes like name, date, flight, and cancellations are allowed at Colombo Terminal for Singapore Airlines ticket counters. The staff is available to assist individuals to initiate cancellations, upgrades, and other requests related to Singapore Airlines bookings.
Pet Travel on Singapore Airlines
Singapore Air Policy allows travelers to travel with their pets as carry-on or check-in bags. Yet, the rules vary as per the local authority regulations of arriving and departing countries for the pets. Generally, domestic dogs, cats, and birds easily qualify for the eligibility criteria. Visit the Singapore Airlines office with basic details like name, age, gender, and color of the pet to book a reservation.
Delayed, Lost or Damaged Baggage
Queries related to lost or damaged baggage must be immediately reported at Singapore Airlines offline centers. Else, dial +971 2 622 1110 to inform the representative about the specific concern. The assistance shall be provided at the earliest.
Check-in Counter Singapore Airlines Colombo
Self-serving kiosks and ticket counters are present at Singapore Airlines Colombo Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass.
Singapore Airlines lounge Bandaranaike Airport
Singapore Airlines passengers can rest or relax at the lounge available at Colombo International Airport. The access to the lounge is subject to KrisFlyer or Star Alliance lounge membership.
Dial the customer service of Singapore Airlines to verify the lounge availability and eligibility criteria.
Special Assistance Service
Singapore Air passengers facing issues with flight reservations or wishing to add special assistance like wheelchair and medical help must fill out the Assistance Request Form. The staff responds on an immediate basis. Flight queries with 72 hours or less departure time are accepted on a priority basis. This service is limited to bookings directly with Singapore Airlines. For reservations via an agent or partner airline, contact the concerned authority.
Rental Cars
Colombo Intl Airport offers the facility to hire a car service. Various private taxis and cars are available for bookings on the online portal. The stations of the respective car services are detailed beside the pricing information. It is advised to rent a car on priority due to unavailability during heavy traffic at the airport.
Parking
The parking service at Colombo International Airport is paid. Guests visiting the airport to board a plane or drop off a traveler for their scheduled flight can calculate the prices on hourly basis based on the rates defined by the airport. Call +971 2 505 2528 to know about the valet service offered to the visitors of Colombo Airport.
Services & Amenities at Colombo International Airport
- ATMs & Cash to Card Machines
- Fast Track
- WiFi
- Lost & Found
- Retail Services
- Mailboxes
- Smoking Rooms
- News and Magazines
- Charging Stations
- Financial Services
- Mail-back Program
- Masks
- Worship Areas
- Airport Hotels
- Information Office
- Medical Help
- VIP Terminal
- Family Services
- Assistance facilities
The Colombo International Airport is equipped with a plethora of services ensuring passengers’ convenience. Review the airport’s website to avail yourself of desired services or inquire about related concerns.
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Singapore Airlines Colombo Airport Map
Frequently Asked Questions (FAQs) of Singapore Airlines Colombo Airport
Singapore Airlines departures and arrivals are scheduled at Terminal 1 of Colombo International Airport.
Singapore Airlines business class and lounge membership passengers can enjoy the access to Singapore Airlines lounge at Colombo Airport.
Terminal 1 is used by Singapore Air departing flights.
SIA is a code designated by ICAO, whereas SQ is given by IATA.
Yes, the Hire a Car section at Colombo International Airport enables the passengers to book a car or taxi service.
The parking area is available for a certain fee calculated at Colombo International Airport.