If you are planning to fly with the Singapore Airlines from the Amsterdam Airport, you will be using the Terminal 1. It can be a bit tricky to find your way, especially if it is your first time. So, to make your trip easy and enjoyable, it is good to know the layout of the Singapore Airlines AMS Terminal before your travel day.
This helpful guide will show you where to find duty-free shops, places to eat, how to get through security, traveler lounges, the counter to drop off your bags, and the gates for your flight.
Plus, below we have mentioned the contact information for both the airline and the airport, so you can reach out to them if you have any questions about your upcoming flight. With this knowledge, you will have a smoother and more satisfying travel experience.
Full Details of Singapore Airlines Amsterdam Airport
The Singapore Airlines AMS Terminal is 1, at Amsterdam Airport Schiphol.
| Airport Name | Amsterdam Airport Schiphol |
| Singapore Airlines Amsterdam Airport Address | 1118 CP Schiphol, Netherlands |
| Airport Code | AMS |
| Singapore Airlines Amsterdam Airport Contact Number | +31 20 794 0800 |
| Singapore Airlines AMS Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | https://www.singaporeair.com/ |
| YouTube | https://www.youtube.com/@singaporeair |
| https://www.facebook.com/singaporeair | |
| https://twitter.com/SingaporeAir | |
| Instagram Account | https://www.instagram.com/singaporeair/ |
Services provided by Singapore Airlines at Amsterdam Airport AMS Terminal
At the Office of Singapore Airlines Amsterdam Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Flight Ticket Booking
Singapore Airlines ticket counters are available for flight bookings at Amsterdam Airport. Carry identity card and other relevant documents necessary to proceed the request further. Nowadays, booking and other reservation related services can be availed online via official website or mobile application.
Flight Ticket Cancellations and Refunds
Connect to the Singapore Airlines Amsterdam Terminal staff for cancellations and other flight changes of scheduled bookings. The refunds are subject to ticket type and other norms designed by the airlines. Even the changes are allowed for a payable fine. Confirm the refund and other related queries before requesting the cancellation of reserved seats.
Manage Booking
All bookings related key changes like name, date, flight, and cancellations are allowed at Amsterdam Terminal for Singapore Airlines ticket counters. The staff is available to assist individuals to initiate cancellations, upgrades, and other requests related to Singapore airlines bookings.
Pet Travel on Singapore Airlines
Singapore Air Policy allows travelers to travel with their pets as carry or check-in bags. Yet, the rules vary as per the local authority regulations of arriving and departing countries for the pets. Generally, domestic dogs, cats and birds easily qualify the eligibility criteria. Visit the Singapore Airlines office with basic details like, name, age, gender, color of the pet to book a reservation.
Delayed, Lost or Damaged Baggage
Queries related to lost or damaged baggage must be immediately reported at Singapore Airlines offline centers. Else, dial on +971 2 622 1110 to inform the representative about the specific concern. The assistance shall be provided at the earliest.
Check-in
Self- serving kiosks and ticket counters are present at Singapore Airlines Amsterdam Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass.
Airport Lounge
Singapore Airlines passengers can rest or relax at the lounge available at Amsterdam International Airport. The access to the lounge is subject to Kris Flyer or Star Alliance lounge Membership.
Dial the customer service of Singapore Airlines to verify the lounge availability and eligibility criteria.
Special Assistance Service
Singapore Air passengers facing issues with flight reservations or wish to add special assistance like wheelchair and medical help must fill the Assistance Request Form. The staff responds on an immediate basis. Flight queries with 72 hours or less departure time are accepted on priority basis. This service is limited for bookings directly with Singapore Airlines. For reservations via an agent or partner airline, contact the concerned authority.
Rental Cars at Amsterdam International Airport
Amsterdam Airport offers the facility to hire a Car service. Various private taxis and cars are available for bookings on the online portal. The stations of the respective car services are detailed beside the pricing information. It is advised to rent a car on priority due to unavailability during heavy traffic at the airport.
Parking at Amsterdam Airport
The parking service at Amsterdam International Airport is paid. Guests visiting the airport to board a plane or drop a traveler for their scheduled flight can calculate the prices on hourly basis based on the rates defined by the airport. Call at +971 2 505 2528 to know about the valet service offered to the visitors of Amsterdam Airport.
Services & Amenities at Amsterdam International Airport
- ATMs & Cash to Card Machines
- Fast Track
- WiFi
- Lost & Found
- Retail Services
- Mailboxes
- Smoking Rooms
- News and Magazines
- Charging Stations
- Financial Services
- Mail-back Program
- Masks
- Worship Areas
- Airport Hotels
- Information Office
- Medical Help
- VIP Terminal
- Family Services
- Assistance facilities
The Amsterdam International Airport is equipped with a plethora of services ensuring passengers’ convenience. Review the airport’s website to avail desired services or enquire for related concerns.
Check Worldwide List of Singapore Airlines Offices
After reading this guidebook, you will easily find everything you need at the Singapore Airlines AMS Terminal. So, get ready to have a wonderful time as you travel.
Singapore Airlines Amsterdam Airport Map
Frequently Asked Questions (FAQs) of Singapore Airlines Amsterdam Airport
Singapore Airlines departures and arrivals are scheduled at Terminal 1 of Amsterdam Airport.
Singapore Airlines business class and lounge membership passengers can enjoy the access to SIngapore Airlines lounge at Amsterdam Airport.
Terminal 1 is used by Singapore Air departing flights.
SIA is code designated by ICAO, whereas SQ is given by IATA.
Yes, Hire a Car section on Amsterdam International Airport enables the passengers to book a car or taxi service.
The Parking Area is available for a certain fee calculated at Amsterdam International Airport.