Discover a seamless travel experience filled with comfort, convenience, and a touch of magic. Scoot Airlines invites you to embark on an extraordinary journey. Explore the Scoot Airlines Palembang Terminal state-of-the-art facilities designed to cater to your every need. From hassle-free check-ins to efficient baggage handling, every detail has been carefully crafted to ensure your journey is smooth & stress-free. Indulge in the delightful dining options, where savoury flavours from around the world await your taste buds. Browse through a selection of shops and boutiques. They offer a variety of products and souvenirs to enhance your travel experience. It invites you to embark on a truly unforgettable adventure.
Details of Scoot Airlines Palembang Airport
The Scoot Airlines Palembang Terminal is 1, at Palembang International Airport.
Airport Name | Sultan Mahmud Badaruddin II International Airport |
Scoot Airlines Palembang Airport Address | Jl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia |
Airport Code | PLM |
Scoot Airlines Palembang Airport Contact Number | +62 711 385000 |
Scoot Airlines Palembang Terminal | Terminal – 1 |
Working Hours | 24 hours |
Official Website | https://www.flyscoot.com/ |
https://www.facebook.com/flyscoot | |
https://twitter.com/flyscoot | |
You Tube | https://www.youtube.com/flyscoot |
Instagram Account | https://www.instagram.com/flyscoot/ |
Services provided by Scoot Airlines at Palembang Airport Terminal PLM
At the Office of Scoot Airlines Palembang Terminal, passengers can avail themselves of the following services / amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
During Check-In
When it comes to Scoot Airlines Palembang Terminal, they believe in prioritising efficient and convenient services. Their services at the time of check-in are catered and made sure to provide a stress-free exposure. The counters are provided for both online & offline check-in. Their staff is there to always assist you during the check-in process, selection of seat and baggage drop-off. Covering their efficient procedure, you can save your precious time and can travel with ease and convenience.
Baggage Service
The airline understands that your personal belongings are very important. Due to which they are encouraged to provide as better service for baggage as they can. The employees of the airline are dedicated to keep your baggage safe and sound with proper efficiency and care. The representatives will guide you through the procedures and will make sure that you are made aware of everything related to baggage. They also provide tracking facilities for baggage and will keep the information in touch with you.
Lounges Service At Palembang:
Enjoy and relax till the time of your flight at the very special lounge facility at Scoot Airlines Palembang terminal arrivals and departures. It provides amazing lounges to chill and relax before your flight arrives. You can sip complimentary drinks, gain access to Wi-Fi, along with a cosy seating system. You can also use the charging stations as an advantage. You can charge your devices like mobile phones, laptops etc and can do your work in peace. Their lounge is created in a way to offer peace and rest in a busy environment. This service is definitely a way to avail a cosy waiting option rather than sitting uneasily and waiting.
Dining Service
You can satisfy your hunger and can indulge in amazing food delights. It comes in varieties at both arrivals & Scoot Airlines Palembang terminal departures. The airline offers a huge variety of options for dining. It includes local savouries to international cuisine satisfying your tastebuds. Be it a quick tasty bite or a sit back and relax bite, they have everything served to you. They have great cafes, restaurants and food corners for you. You can also experience their shopping outlet that contains amazing collections for fashion, and much more. Utilise your time here with amazing things that it has to offer.
Accessibility Palembang Services
Scoot Airlines Palembang Terminal offers a great experience packed for all the passengers experiencing the hospitality especially those with special needs. Their services for accessibility make sure that people with mobility issues can travel with ease and convenience. Services like wheelchair assistance , ramps along with restroom facilities are offered. The employees are trained in a way to help you with any mobility issue with great comfort. They are always available to make sure you are assisted in every possible and convenient way.
Facilities For Families
Are you a family person and are travelling with kids? Don’t worry because the airline has all the facilities for families that are very convenient and friendly. It is there to make sure your family needs are fulfilled and catered. There is a play area that will make sure your kid(s) have a great time. Till the flight arrives or Scoot Airlines Palembang terminal departures. Also, there are care cabins for babies along with the private for changing & feeding infants. The airline is there to ensure a comfortable aura for families.
Parking & Transportation Services
When it comes to getting to the airport and from the airport is something where we need full convenience. The Palembang Terminal at this airline makes sure to provide all the efficiency and convenience you want. Their desks for the transportation of the passengers are well equipped and best suited for you. They will help and guide you for the taxi, car rental or public transportation arrangements as per your need. They make sure that you experience a smooth transport service after getting off your flight. Their facilities for parking provide both short and long term options for parking. It ensures a safe and sound place for your vehicle during your travel.
Scoot Airlines Palembang Airport Map
Frequently Asked Questions (FAQs) of Scoot Airlines Palembang Airport
The terminal for the Palembang airport is Terminal 1. It offers various facilities and services like shopping, dining, lounges and much more to explore.
It is possible to check -in through online or offline counters. Their staff is there to assist the passengers regarding baggage and seat.
There are a total number of two pieces of cabin baggage allowed for both Scoot and Scoot plus travellers.
Yes, there are lounge services available in the Palembang terminal. Here you can come and chill while enjoying complimentary snacks and drinks to savour. They also have Wi-Fi along with cosy seating.
Yes, there are dining options available. It offers a variety of dining options to choose from. They have from local taste to international delicacies at their cafes, restaurants and food corners.
Yes, you can! They have many shopping outlets to go on a shopping spree. They offer duty-free shopping. They have stores of fashion, electronics & much more.
Yes, there are accessibility services for those who need special care and attention. They have services like wheelchair assistance, restroom and ramps facilities for the passengers with mobility issues.
Yess, there are friendly facilities for families with kids and infants. It includes a kids play section and also baby feeding and changing areas too.
Yes, you can get transportation from there. Their staff will guide you in terms of carrentals, taxis, or even public transportation.
Absolutely! There is a parking space available with both short and long term options. They offer a safe and sound place for your vehicle while you travel and enjoy.
You can acquire more info or assistance by contacting the airline. You can contact them both online (via website, email) and offline (phone, airport).