Contact Details of Saudi Airlines Islamabad Office
Saudi Airlines Islamabad Office Address | 52, West Modern Plaza, Blue Area – Islamabad Pakistan |
Saudi Airlines Contact Number in Islamabad | Reservation: +92 512270164 +92 333 0598168 Baggage: +92 51 59055952 Airport Services: +92 5159056030 Cargo: +92 3028661057 |
Working Hours | Monday to Friday – 09:00 A.M. to 05:00 P.M. Saturdays & Sundays Closed |
Official Website | www.saudia.com |
Email Address | ibesupport@saudia.com |
Online Check In | Click Here |
Check Flight Status of Saudi Airlines | Click Here |
Official Youtube | www.youtube.com/user/saudiarabianairlines |
Official Facebook | www.facebook.com/SaudiArabianAirlines |
mobile.twitter.com/saudiairlinesen | |
Instagram Account | www.instagram.com/saudi_airlines/ |
Airport Details of Saudi Airlines Islamabad Office
Airport Name | lslamabad International Airport |
Airport Code | ISB |
Address | New Islamabad, Airport Road, Islamabad, Rawalpindi, Islamabad Capital Territory, Pakistan |
Contact Number | +92 51 95550211 |
Saudi Airlines Islamabad Office Address Map
Services Provided by Saudi Airlines Islamabad Office
The following services can be requested at all the Saudi Airlines Islamabad Office:
Ticket Booking / Cancellation / Rescheduling | Airport/In-flight Wi-Fi |
Visa/Immigration services | Airport facilities and services |
Missing/Lost/Damaged Luggage | In-flight meals |
Delayed/Cancelled Flights | In-flight entertainment, |
Baggage allowance | Airport Transfers |
First Class, Business Class, Economy Class Enquiries | Ok to Board |
Fare Special offers and promotional deals | Visa on arrival |
Alfursan Loyalty Program | Check-in Assistance |
Airport lounges |
Saudi Airlines passengers can request these services at the time of booking their flight ticket. Additional requests, queries & concerns can also be directed to the representatives at the Saudi Airlines Office in Lucknow.
Baggage Service
Saudi Airlines passengers have free carry-on and checked baggage allowance subject to the conditions as listed below:
Carry-on Baggage | Checked Baggage | ||
Economy Saver | Economy Saver | No free checked baggage allowance. | |
Economy Basic | 1 piece of baggage weighing no more than 7kg | Economy Basic | 1 piece of checked baggage weighing no more than 23kg |
Economy Flex | 1 piece of baggage weighing no more than 7kg | Economy Flex | 2 pieces of checked baggage weighing no more than 23kg each |
Business Basic | 1 piece of baggage weighing no more than 9kg | Business Basic | 1 piece of checked baggage weighing no more than 32kg |
Business Flex | 1 of baggage weighing no more than 9kg | Business Flex | 2 pieces of checked baggage weighing no more than 32kg each |
First Flex | 1 piece of baggage weighing no more than 9kg | First Flex | 2 pieces of checked baggage weighing no more than 32kg each |
The size/linear dimension(L+W+H) is for all fare types and must not exceed: 158 centimeters or 62 inches. |
Charges are applicable to baggage that does not sit the limits as defined by Saudi Airlines, the charges are as follows:
Saudi Airlines International Flight | Saudi Airlines Domestic Flight |
A charge of $100 USD is levied on all baggage with linear dimensions(L+W+H) from 158 centimeters [62 inches] to 205 centimeters [80 inches].A charge of $167 USD is levied on all baggage with linear dimensions(L+W+H) from 205 centimeters [80 inches] and 300 centimeters [118 inches]. | A charge of 100 SAR is levied on all baggage with linear dimensions(L+W+H) from 158 centimeters [62 inches] to 205 centimeters [80 inches].A charge of 200 SAR is levied on all baggage with linear dimensions(L+W+H) from 205 centimeters [80 inches] and 300 centimeters [118 inches]. |
Baggage above linear dimensions(L+W+H) above 300 centimeters [118 inches] or weight exceeding 32kg [70lb] are accepted only as cargo.
Passengers can refer to the Saudi Airlines website to read the complete Saudi Airlines Baggage Policy; for baggage-related and any other questions passengers should call or visit one of the Saudi Airlines Islamabad Office.
Pet Travel Service
Saudi Airlines permits only select animals on board its aircrafts; domestic cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers. Saudi Airlines reserves the right to allow or deny pet travel on their flights. Passengers seeking to reserve and request booking for their pets/animal companions should have all the necessary and relevant documentation ready and also must keep in mind that the approval is subject to the rules and regulations as defined by Saudi Airlines Pet Policy.
Stated below are a couple of guidelines that passengers must follow for their pet’s/ animal companion’s travel:
- Pet/animal companion and container/carrier, their total weight must be less than equal to 5kg.
- Only 1 pet/animal companion should be inside a container/carrier.
- Linear dimensions(L+W+H) of carrier/container must not be more than 125 centimeters [50 inches].
Passengers must submit their requests to make pet travel bookings by contacting the Saudi Airlines Office in Islamabad.
Cancellation Service
For any existing bookings of Saudi Airlines made through the Saudia website or Saudia Sales Office, can be cancelled by calling the Saudi Airlines Customer Care Center or via chat on WhatsApp messenger [+966 9200 22222] or by call/visit to the Saudi Airlines Office.
Cancellations and/or refunds qualify based on the following factors:
- Tickets purchased a credit card can only be cancelled on Saudi Airlines website.
- Tickets/bookings qualify for a refund claim only when they purchased in cash or check or SADAD or SPAN or VISA or Mastercard.
- Refund claims of tickets/bookings purchased with an EMD [Electronic Miscellaneous Document] are made by filing a claim form on the Saudi Airlines website.
Saudi Airlines Cancellation Policy and Saudi Airlines Refunds Policy determine the cancellation charges and refunds for all Saudi Airlines bookings.
Check-in
The check-in options for Saudi Arabia passengers are as follows:
- Online Check-in: The online check-in option is available to Saudi Airlines passengers on the Saudia website and mobile application; this option for check-in is available between 48 hours and 1 hour before the flight is set to depart.
- Airport Counter Check-in: The check-in at the airport counter for all Saudi Airlines’ flights stop 1 hour before departure time; passengers must arrive at least 3 hours early and head to the Saudi Airlines Airport Counter and check-in there.
Passengers seeking assistance should contact the Saudi Airlines Office.
Special Assistance
Saudi Airlines offers an array of special assistance services that ensures a comfortable and stress free for passengers that need it. Special assistance is offered to passengers who have mobility issues and/or unaccompanied minors and/or expecting mothers and/or senior citizens, and other such situations. Passengers need to inform Saudi Airlines if they need to use any of the special assistance service, preferably at the time of booking their flight.
Details for all the special assistance services can be requested by contacting the Saudi Airlines Islamabad Office or by calling the Saudi Airlines Office Number.
Saudi Airline Business Class Trip
https://youtube.com/watch?v=xLQFylM7Rz8&feature=shares{ “@context”: “http://schema.org”, “@type”: “VideoObject”, “name”: “Travelling from Islamabad to Riyadh with Saudi airline in Business class”, “description”: “Business Class seats are wide enough to be on other airlines’ First Class sections, with generous recline and ample seat pitches to allow for optimum legroom. Headrests are equipped with adjustable padded wings for maximum comfort while the seats themselves are ergonomically-designed to provide stable lumbar support that is critical especially on long-haul flights. Seating configuration is likewise generously spacious.Each seat comes with fully adjustable electric seat that converts to a long, wide seat. Full flat bed. Large, 17-in wide HD screen monitor provides more than 3500 hours of video entertainment Large dining table and ottoman. A touchscreen panel gives the passenger complete control over the seat. Lighting and privacy divider, while a customized credenza stowage area reveals a place for personal item stowage. Privacy divider in the center seat.All seats are equipped with special monitors that may reach up to 15 inches in some aircrafts. A remote control will provide you with complete flexibility for your personal entertainment during the trip. The entertainment system provides 24 stations of video on-demand in some aircrafts, and up to 40 stations on others. In addition, the system has over 12 audio stations, and many video games for to choose from. The “airshow” allows you to chart your flight’s progress which will indicate the direction of Al-Qiblah. This constantly updated map reads information directly from the aircraft’s navigational system and displays it on your screen for you to follow. In addition, the entertainment system allows you to enjoy stunning views through the forward and downward facing cameras, a true “pilot’s eye view”. And finally, The SkySales catalogue facilitates the delivery of your purchases to your mailing address through our systems. We kindly request that you provide us with your input and feedback on our system#saudiairline#businessclass#kingkahlidinternationalairportriyadh”, “thumbnailUrl”: “https://i.ytimg.com/vi/xLQFylM7Rz8/default.jpg”, “uploadDate”: “2021-06-03T11:07:08Z”, “duration”: “PT20M39S”, “embedUrl”: “https://www.youtube.com/embed/xLQFylM7Rz8”, “interactionCount”: “4348”}Frequently Asked Questions (FAQs) of Saudi Airlines Islamabad Office
Yes! Passengers can pay for their tickets at all Saudia Office/Saudi Airlines Office; however, they will miss out on the special and/or promotional fare available on the website/mobile app.
Yes! Saudia is also known as Saudi Airlines and was previously known as Saudi Arabian Airlines.
Bookings for up to 9 passengers can be made at a time.
Yes! Passengers can select their seat of preference, subject to availability, this is possible through a feature available on the Saudi Airlines website/mobile app. Additional charges may be applicable to some seats. For more information refer to Saudi Airlines Seat Reservation Service.
At most airports check-in for baggage starts 6 hours before the departure of flight; flights between the Kingdom of Saudi Arabia and U.S.A. starts 4 hours before departure time and stops 1 hour before departure time.