The Saudi Airlines Manila Office has 2 locations. The Saudi Airlines Head Office in Manila a.k.a. Saudi Airlines Main Office in Manila is situated within the Zuellig Building at Makati Avenue Corner in Paseo de Roxas, Makati City. This office is approximately a 30-minute drive from Manila International Airport a.k.a. Ninoy Aquino International Airport. The other Saudi Airlines Manila Office is situated within Manila Airport in Terminal 1. Saudi Airlines passengers can make use of the Miascor Lounge.
Contact Details of Saudi Airlines Manila Office
| Saudi Airlines Manila Main Office Address | 19/F Zuellig Building Makati Avenue corner Paseo de Roxas, Makati City Philippines |
| Saudi Airlines Manila Airport Office Address | 4/F IPT Building NAIA Terminal 1 Domestic Road St, Barangay 198 Pasay City, Philippines |
| Saudi Airlines Contact Number in Manila | Reservation: Tel. +632 3337777 Fax. +632 3337799 Airport Services: +632 8795030 Cargo: +632 8794365 +632 8794465 |
| Working Hours | Monday to Friday – 08:30 A.M. to 05:30 P.M Saturdays & Sundays Closed |
| Official Website | www.saudia.com |
| Email Address | ibesupport@saudia.com |
| Online Check In | https://www.saudia.com/travel-with-saudia/manage/web-check-in |
| Check Flight Status of Saudi Airlines | https://www.saudia.com/travel-with-saudia/book-with-us/flight-schedule |
| Official Youtube | www.youtube.com/user/saudiarabianairlines |
| Official Facebook | www.facebook.com/SaudiArabianAirlines |
| mobile.twitter.com/saudiairlinesen | |
| Instagram Account | www.instagram.com/saudi_airlines/ |
Airport Details of Saudi Airlines Manila Office
| Airport Name | Ninoy Aquino International Airport |
| Airport Code | MNL |
| Address | Pasay, 1300 Metro Manila, Philippines |
| Contact Number | +63 28771109 |
Saudi Airlines Manila Office Address Map
Services Provided by Saudi Airlines Manila Office
The Saudi Arabia Airlines Office in Manila offers services as mentioned below:
| Ticket Booking / Cancellation / Rescheduling | Ok to Board |
| Visa/Immigration services | Visa on arrival |
| Missing/Lost/Damaged Luggage | Check-in Assistance |
| Delayed/Cancelled Flights | Airport lounges |
| Airport/In-flight Wi-Fi | Baggage allowance |
| Airport facilities and services | First Class, Business Class, Economy Class Enquiries |
| In-flight meals | Fare Special offers and promotional deals |
| In-flight entertainment, | Alfursan Loyalty Program |
| Airport Transfers |
All of the services mentioned above can be requested by passengers at the Saudi Airlines Office in Manila.
Baggage Service
Free carry-on and checked baggage allowance is given to passengers of Saudi Airlines, based on the outline as shown below:
| Carry-on Baggage | Checked Baggage | ||
| Economy Saver | Economy Saver | No free checked baggage allowance. | |
| Economy Basic | 1 piece of baggage weighing no more than 7kg | Economy Basic | 1 baggage allowed; weight no more than 23kg |
| Economy Flex | 1 piece of baggage weighing no more than 7kg | Economy Flex | 2 baggage allowed; weight no more than 23kg each |
| Business Basic | 1 piece of baggage weighing no more than 9kg | Business Basic | 1 baggage allowed; weight no more than 32kg |
| Business Flex | 1 of baggage weighing no more than 9kg | Business Flex | 2 baggage allowed; weight no more than 32kg each |
| First Flex | 1 piece of baggage weighing no more than 9kg | First Flex | 2 baggage allowed; weight no more than 32kg each |
| 158 centimeters [62 inches] is the maximum linear dimension(L+W+H) acceptable standard by Saudi Airlines, this is standard across all ticket/fare types. | |||
Saudi Airlines charges an additional fee for all baggage that do not fit the limits as set by them; charges applicable are as follows:
- Saudia International Flights:
| 100 SAR chargeable per piece of baggage having linear dimensions (L+W+H) within 158 centimeters [62 inches] to 205 centimeters [80 inches]. | $167 USD chargeable per piece of baggage having linear dimensions (L+W+H) within 205 centimeters [80 inches] and 300 centimeters [118 inches]. |
- Saudia Domestic Flights:
| 100 SAR chargeable per piece of baggage having linear dimensions (L+W+H) within 158 centimeters [62 inches] to 205 centimeters [80 inches]. | 100 SAR chargeable per piece of baggage having linear dimensions (L+W+H) within 205 centimeters [80 inches] and 300 centimeters [118 inches]. |
Baggage above linear dimensions(L+W+H) above 300 centimeters [118 inches] or weight exceeding 32kg [70lb] are accepted only as cargo.
Please check the Saudi Airlines website to read the complete Saudi Airlines Baggage Policy. Saudi Airlines Manila Office can answer all baggage-related queries.
Pet Travel Service
Saudi Airlines permits only select animals on board its aircrafts; domestic cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers. Saudi Airlines reserves the right to allow or deny pet travel on their flights. Passengers seeking to reserve and request booking for their pets/animal companions should have all the necessary and relevant documentation ready and also must keep in mind that the approval is subject to the rules and regulations as defined by Saudi Airlines Pet Policy.
Stated below are a couple of guidelines that passengers must follow for their pet’s/ animal companion’s travel:
- Pet/animal companion and container/carrier, their total weight must be less than equal to 5kg.
- Only 1 pet/animal companion should be inside a container/carrier.
- Linear dimensions(L+W+H) of carrier/container must not be more than 125 centimeters [50 inches].
Passengers must submit their requests to make pet travel bookings by contacting the Saudi Airlines Office in Islamabad.
Cancellation Service
As per the Saudi Airlines Cancellation Policy and Saudi Airlines Refunds Policy; passengers of Saudi Airlines can request cancellations and refunds as per the following:
- Flight bookings/tickets bought directly from the Saudi Airlines website or Saudi Airlines sales office can be cancelled by contacting the Saudi Airlines Customer Care Center or Saudi Airlines Manila Office; WhatsApp is an additional option which is available [+966 9200 22222].
- If a passenger has used a credit card to pay for a booking/ticket, they must request for cancellation online through the Saudi Airlines website.
- Refunds qualify for approval if the mode of payment has been in cash or check or SADAD or SPAN or VISA or Mastercard.
- Where the mode of payment has been an EMD [Electronic Miscellaneous Document]; refund claim must be filed on the Saudi Airlines website.
Check-in
Check-in options available for Saudi Airlines passengers are as follows:
- Online Check-in: At any point between 48 hours and up to 1 hour before the flight is set to depart, Saudi Airlines passengers can use the online check-in feature which is available on the Saudi Airlines website/mobile app.
- Airport Counter Check-in: The check-in at the Saudi Airlines Airport Counter stops 1 hour prior to flight departure. Passengers should arrive at the airport at least 3 hours early to ensure that they clear all the security checks in a timely fashion and without delays/hassles.
Passengers that need help, contact one of the Saudi Airlines Office in Manila.
Special Assistance
Mobility aid, special care of pregnant passengers, assisting unaccompanied minor, special handling of passengers with medical conditions, etc., are some of the special assistance services provided by Saudi Airlines. If a passenger requires any special assistance service, they must request for the same and notify Saudi Airlines, ideally at the time of making the flight booking. Contact the Saudi Airlines Office in Manila for assistance regarding special assistance service.
Also Check – Saudi Airlines Jeddah Office
Saudia Airlines – Manila to Riyadh, Saudi Arabia Layover
Frequently Asked Questions (FAQs) of Saudi Airlines Manila Office
Saudi Airlines allows bookings for up to 9 passengers at a time.
Yes! Saudia and Saudi Airlines are one and the same, the airline was formerly called Saudi Arabian Airlines.
Saudi Airlines passengers can choose their desired seat, subject to availability. Additional charges may be applicable to certain seats. Please check the Saudi Airlines Seal Reservation Service.
Saudi Airlines does not have a dedicated airport lounge at Manila International Airport; however, passengers can make use of the Miascor Lounge at Terminal 1 of the airport.
Passengers can check the PNR status of their Saudi Airlines booking on the Saudi Airlines website www.saudia.com in the ‘Manage Bookings’ section.