Asiana Airlines Los Angeles Office has two locations. The first Asiana Airlines Los Angeles Office is situated at Wilshire Boulevard in Los Angeles, and the other Office located inside Los Angeles International Airport a.k.a. LAX. Asiana Airlines flights from Los Angeles Airport connect to Seoul in South Korea. Arriving and departing Asiana Airlines flights operate from Terminal B at LAX. Passengers of Asiana Airlines can use the LAX Star Alliance Lounge at Los Angeles Airport.
Contact Details of Los Angeles Office of Asiana Airlines
| Address | Asiana Airlines US Reservation Center 3530 Wilshire Blvd. STE 1700, Los Angeles, CA 90010 |
| Contact Number | Tel.: +1-800-227-4262 (Toll Free) Fax: +1-213-380-1710 |
| Working Hours | Monday to Friday – 07:00 A.M. till Midnight Weekends: 08:00 A.M. till midnight |
| Official Website | flyasiana.com |
| Email Address | usreservation@flyasiana.com |
| Online Check In | flyasiana.com/C/GB/EN/contents/online-check-in |
| Check Flight Status of Asiana Airlines | flyasiana.com/C/DE/EN/index |
| Official Youtube | www.youtube.com/@asianaairlineskorea |
| Official Facebook | www.facebook.com/flyasiana |
| twitter.com/FlyAsiana | |
| Instagram Account | www.instagram.com/flyasiana |
Airport Details of Asiana Airlines Office in Los Angeles
| Airport Name | Los Angeles International Airport |
| Airport Code | LAX |
| Address | 1 World Way, Los Angeles, CA 90045, United States |
| Contact Number | +1 855-463-5252 |
Worldwide List of Asiana Airlines Offices
Asiana Airlines Office in Los Angeles Address Map
Services Provided by Los Angeles Office in Asiana Airlines
Asiana Airlines services are as follows:
| Flight Ticket Booking / Cancellation / Rescheduling | Online / Airport / Self Service Kiosk Check-in |
| Airport Transfers / Transportation | Unaccompanied Minor |
| Sports Equipment | Baggage Allowance / Missing Luggage |
| Seats Enquiries and Selection | Duty Free Allowance |
| Asiana Airlines Mobile App | Flight Information |
| Visa on Arrival | Visa Information |
| Transit Information | Immigration Services |
| In-Flight Duty Free | Airport / In-Flight Wi-Fi |
| Receipts and Refunds | In-Flight Meals / Entertainment |
| Travel Insurance | Airport Facilities |
| Star Alliance Codeshare | Delayed Flights |
| Asiana Club Miles | Asiana Airlines Codeshare |
| Magic Miles | Asiana Airlines Duty Free |
| Animals and Pets | Promotional Fares |
| Concierge Services | Special Assistance Service |
| Asiana Business Lounge / Airport Lounges |
Guest(s) can request these services at the Asiana Airlines Office.
Baggage Service
The airline offers free carry-on/hand baggage and checked baggage to its passengers based on their ticket/fare type.
Carry-on / Hand Baggage :
| Economy Class- 1 carry-on / hand baggage allowed; weight ≤ 10 kg. | Business Class- Up to 2 carry-on / hand baggage allowed; weight ≤ 10 kg each. |
| Linear Dimension (L+W+H) must be ≤ 115 centimeters. | |
Checked Baggage :
| Economy Class | Business Class | Infant(s) | |
| U.S. Routes | Up to 2 checked baggage allowed; weight ≤ 23 kg each. | Up to 2 checked baggage allowed; weight ≤ 32 kg each. | 1 checked baggage allowed; weight ≤ 10 kg. |
| Non-U.S. Routes | 1 checked baggage allowed; weight ≤ 23 kg. | ||
| Linear Dimension (L+W+H) must be ≤ 158 centimeters. | |||
Travelers who might need extra baggage allowance can pre-book/pre-purchase baggage allowance through the airlines’ website or mobile app or at the airport counter at the time of departure.
Call/visit the Asiana Airlines Los Angeles Office for more help.
Pet Travel Service
The airline allows cats, dogs and birds to travel alongside their humans, in cabin or as checked baggage. Passengers must acquire approval from the airline; authorization for pet travel is subject to the terms & conditions outlined by Asiana Airlines.
Passengers must adhere to the following limits.
- Pet In Cabin
- Weight of the animal companion/pet and kennel/carrier together must be ≤ 7kg.
- The linear dimensions (L+W+H) must be ≤ 115 centimeters.
- Pet as Checked Baggage
- Weight of an animal companion/pet and kennel/carrier together is greater than 7kg, but it must be ≤ 45kg.
The charges are as follows:
| Domestic Flights | Segment: Korea Round-Trip to Japan / China / Taiwan / Hong Kong / Mongolia | Segment: Other routes within Asia (Including Guam / Saipan) | Segment: U.S. Routes / Europe / Oceania | |
| Up to 32 kg (including cage) | ₩ 30,000 KRW | ₩ 140,000 KRW ($140 USD) | ₩ 210,000 KRW ($210 USD) | ₩ 290,000 KRW ($290 USFD) |
| Between 32kg to 45kg (including cage) | ₩ 60,000 KRW | ₩ 290,000 KRW ($290 USD) | ₩ 440,000 KRW ($440 USD) | ₩ 590,000 KRW ($590 USD) |
Adult passengers are permitted to have 1 animal companion/pet to fly in cabin and up to 2 animal companions/pets as “checked baggage”.
Some breeds of dog/cat are prohibited to travel by flight; call the Asiana Airlines Contact Number or visit the Asiana Airlines Office in Los Angeles if there are any queries about pet travel.
Cancellation Service
Passengers who have purchased their tickets directly from Asiana Airlines (sales office/ticketing office/airport office/website/mobile app) can request cancellations and/or changes and/or refunds at the Asiana Airlines Office in Los Angeles or from the portal they’ve made the purchase from.
The service charges vary with location, the details are available on the Asiana Airlines website; contact Asiana Airlines for more information.
Check-in
Passengers of Asiana Airlines have the following ways through which they can check-in for their flight(s).
- Online Check-in: Passengers have the “online check-in” option available to them through the airlines’ website and mobile app. Asiana Airlines International flight passengers have this available between 48 hours and 60 minutes before the flight is set to depart, and Asiana Airlines Domestic flight passengers have this available between 24 hours and 30 minutes before the flight is set to depart.
- Auto Check-in: Passengers who opt for this will “check-in” automatically prior to flight departure.
- Within 48 hours prior to departure, for International flights.
- Within 24 hours prior to departure, for Domestic flights.
- Airport Check-in:
- Self-service Kiosk Check-in: Asiana Airlines Domestic flight passengers can check-in up to 30 minutes prior to departure, and Asiana Airlines International flight passengers can check-in up to 60 minutes prior to departure.
- Airport Counter Check-in:
The check-in cut-off differs as per sector/airport as follows:
| Type Of Flight | Airport | Check-in Deadline |
| International | Beijing (PEK), Frankfurt (FRA), Istanbul (IST), LA(LAX), New York (JFK), San Francisco (SFO), Seattle (SEA), Chicago (ORD), Honolulu (HNL), Harbin (HRB) | 60 minutes before departure |
| Incheon (ICN), Shanghai Pudong (PVG), Okinawa (OKA), Bangkok (BKK), Phuket (HKT), Hanoi (HAN), London Heathrow (LHR), Rome da Vinci (FCO), Sydney (SYD), Paris Charles de Gaulle (CDG), Hong Kong (HKG), Jakarta (CGK), Ulaanbaatar (UBN), Taipei (TPE), Chengdu (CTU), Phu Quoc (PQC), Nha Trang (CXR), Manila (MNL) | 50 minutes before departure | |
| Shenzhen (SZX), Chongqing (CKG), Shenyang (SHE), Hangzhou (HGH) | 45 minutes before departure | |
| All other airports (regular deadline for international flights) | 40 minutes before departure | |
| Yantai (YNT), Weihai (WEH) | 30 minutes before departure | |
| Domestic | All airports | 30 minutes before departure |
Passengers with need of assistance can contact the Asian Airlines Office Number.
Special Assistance
Asiana Airlines have special assistance services that help make sure that every passenger’s flight experience is comfortable and stress free. Passengers with disabilities, elderly travelers, pregnant passengers, travelers with baby/babies, unaccompanied minors, travelers with animal companion(s)/pet(s) and passengers who need special care due to their medical affliction.
Passengers can request Asiana Airlines Special Assistance Service(s) by filling and submitting the “Request Special Services” online form available on the airlines’ website. All requests should be submitted, preferably at the same time as booking a flight or at least 72 hours before the intended flight.
For more details, visit or call the Asian Airlines Los Angeles Office.
Frequently Asked Questions (FAQs) of Asiana Airlines Los Angeles Office
The contact number for Asiana Airlines at LAX is +1-310-642-0300.
Asiana Airlines customer service is available through the Asiana Airlines Toll Free Number 18002274262; subsequently passengers can contact the Asiana Airlines Office for any support and the Live Chat is also available on the airlines’ website and mobile app.
Asiana Airlines Office in Los Angeles has two locations; the first is situated at Wilshire Boulevard in Los Angeles, and the other is the Asiana Airlines Airport Office located inside Los Angeles International Airport.
Travelers can book Asiana Airlines flights at the Asiana Airlines Office / Asiana Airlines Ticketing Office / Asiana Airlines Sales Office or through the Asiana Airlines website and Asiana Airlines mobile app.