Are you traveling for the first time with Qatar Airways? And you want to know what services you get with it while traveling then look no more. At Qatar Airways Penang Terminal you can put your worries to rest. Successful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight,in flight meal might be a concern to you,for business people inflight wifi is a requirement,a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Qatar Airways cares and it will take care of you.
Details of Qatar Airways Penang Airport
The Qatar Airways PEN Terminal is 1, at Penang International Airport.
| Airport Name | Penang International Airport |
| Qatar Airways Penang Airport Address | Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Penang, Malaysia |
| Airport Code | PEN |
| Qatar Airways Penang Airport Contact Number | +60 4-252 0252 |
| Qatar Airways PEN Airport Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | www.qatarairways.com |
| YouTube | www.youtube.com/user/qatarairways |
| www.facebook.com/qatarairways | |
| twitter.com/qatarairways | |
| www.instagram.com/qatarairways |
Services provided by Qatar Airways at Penang Airport PEN Terminal
At the Office of Qatar Airways at Penang Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
My Bookings
This service allows passengers to make changes to their flights and request services online and at the Qatar Airways Penang Airport Terminal. You need to enter your last name and booking reference on the Manage booking portal and then you can make desired changes. You can view booking details, change or cancel flights, book travel extras such as pre-select a seat, Add more checked baggage, Pre-order a meal, Add internet access, Book lounge access, Make a reservation for your pet traveling in the cabin, Add sport equipment and view finnair plus benefits.
Online Check-In
This feature allows you to save time at the Qatar Airways PEN Terminal. You can check-in online either by Qatar Airways mobile app or through the official website. Online Check-in is available 48 hours to 90 minutes before your flight departure.
Baggage Allowance
Qatar Airways allows you to carry one cabin bag up to 23 kg and a personal bag up to 7 kg. As per checked bags size is based on the destination you’re traveling to and weight should not exceed 32 kg.
Baggage lost/Delayed
In the unfortunate time when you lose your baggage at the Qatar Airways Penang Terminal, Qatar Airways provides a solution. If your baggage is delayed for more than 48 hours then the airline will try to compensate you. If found then your baggage will be delivered to you.
Traveling with Pet/Service Dogs/Falcons
Qatar Airways allows you to travel with small cats,dogs and birds either on the same flight or a different one. Pet need to be in a carrier all the time throughout the flight.48 hours prior to your flight departure, the airline needs to be notified regarding the pet. All the paperwork indicating that the pet identification and health certificate needs to be presented to the airline. A falcon you can travel in economy class as long as its inside a carrier.
Service dogs are allowed free of charge in the passenger cabin along with the owner as long as all the paperwork is submitted with the airline. Also the service dog needs to be well behaved and seated under the seat ahead of the passenger.
Inflight Wifi
Qatar Airways provides free wifi for the first 30 minutes in economy and first 60 minutes in business, then passengers need to choose from the different plans provided.It has two types of wifi services such as regular Wifi and Super Wifi. Super wifi is 10 times faster than regular wifi.The fee charged for wifi is as follows:
Standard Wi-Fi-US$10 (A$14.75)-limit 100 MB-for 3 hours
US$20 (A$29.50)-limit 200MB-for Whole flight
Super Wi-Fi-US$10 (A$14.75) to US$20 (A$29.50-Unlimited-for Whole flight
Inflight Entertainment
With the seat back tv you can stream movies,listen to music, watch your favorite shows and play games. Passengers can also stay connected with their personal devices.
Group Travel
If you are traveling in a group of 10 or more then get ready to enjoy multiple benefits with Qatar Airways. Group travel makes you eligible for services like fare discount, additional baggage, group check-in, special meals, group seats on board, stopover packages, deferred payments and reserve your spot.
Travel Insurance
Who doesn’t love a little peace of mind while traveling? Qatar Airways understands this and provides its passengers with travel Insurance to ease their minds.You can purchase the insurance while making your bookings or later on by Manage Bookings tab on the website.
Passengers of following countries are offered the insurance such as France, Germany, Italy, Kuwait, Lebanon, Norway, Oman, Qatar, Spain, Sweden, the United Arab Emirates and the United Kingdom.
Car Hire
Qatar Airways has collaborated with over 900 companies in 160 countries to find the right car for you at the right moment. So you can relax and enjoy your journey. Book anytime a car at Qatar Airways PEN Airport Terminal.
Special Assistance
You can book for special assistance 28 hours prior to your departure through MY Booking option on the website or at the time of booking. Be it a medical assistance or mobility assistance Qatar Airways is always ready to assist.
Qatar Airways Penang Airport Map
Frequently Asked Questions (FAQs) of Qatar Airways Penang Airport
Qatar Airways uses Terminal 1 of Penang Airport.
Terminal 1 is used by Qatar Airways for arriving flights.
Terminal 1 is used by Qatar Airways for departing flights.
Qatar Airways allows service dogs to travel with their owners in the cabin for free of charge.
yes, Qatar Airway does offer travel insurance to its passengers for selective countries.
There is inflight wifi available in Qatar Airways that can be used by travelers in their personal devices during their journey.
Yes ,Your pet can only travel with you in the passenger cabin in a carrier which makes Qatar Airway pet friendly.
Yes Qatar Airway has in-flight entertainment for its passengers to enjoy from movies,to music ,to games and shows.
yes,a minor from age 5 to 11 years old can fly as an unaccompanied minor with the airline.
Yes they do provide alcohol to passengers on flights.
Yes a lounge service is available to passengers flying with Qatar Airways.
Yes, Passengers should pre-book the rental cars and taxis from the Penang Official website.