Qatar Airways Trivandrum Office

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Thiruvananthapuram

The Qatar Airways Office in Trivandrum has 2 locations: a city office in Vazhuthacaud and an airport office situated within Trivandrum International Airport [also known as Thiruvananthapuram International Airport]. Qatar Airways connects over 160 locations all over the world. At Trivandrum Airport, Qatar Airways operates from Terminal 2, Departures and Arrivals. Qatar Airways has a dedicated airport lounge called “Bird Lounge” in Thiruvananthapuram Airport available for all its passengers.

Contact Information for Qatar Airways Trivandrum Office is listed below

AddressTC 14/1006(4), K.E.K Tower, Opp. TRIDA Vazhuthacaud Trivandrum 695010 Kerala, India
Qatar Airways Office AddressDeparture Terminal, New International Terminal Building, Trivandrum International Airport,
Chackai -695024 Trivandrum Kerala, India
Contact Number  0091 0471 250 2548, 0091 0471 270 2311,
0091 95128 72827, 0091 79306 16000
Working HoursMonday to Friday: 09:30 A.M. – 05:30 P.M.
Saturday and Sunday: 04:00 A.M. – 12:00 P.M
Email Address infodesk@qatarairways.com
Official Websitewww.qatarairways.com
Online Check Inqatarairways.com/en-us/online-services.html
Check Flight Status of Qatar Airwaysfs.qatarairways.com/flightstatus/search
Customer Feedback Formqatarairways.com/docs/privilege-club/feedback.pdf
YouTubewww.youtube.com/user/qatarairways
Facebookwww.facebook.com/qatarairways
Twittertwitter.com/qatarairways
Instagramwww.instagram.com/qatarairways

Airport Details of Qatar Airways Office in Thiruvananthapuram

Airport NameTrivandrum International Airport
AddressAirport Rd, Chacka, Thiruvananthapuram, Kerala 695008
Contact Number0471 270 2311
Airport CodeTRV

Services Provided by Qatar Airways Office in Trivandrum

Qatar Airways Office in Trivandrum has several services for its passengers, they are listed below:

Visa on ArrivalFlight Information
Visa InformationFirst Class, Business and Economy Class Seats Enquiries 
Unaccompanied Minor ServiceOnline Check-in
Duty-Free AllowanceIn-Flight Meals
Baggage AllowanceIn-Flight Entertainment
Airport Transfers Airport Wi-Fi
Immigration ServicesFlying Blue Loyalty Program
Airport Self Service Kiosk Check-inMissing Luggage
Delayed FlightsIn-Flight Wi-Fi
BlueBizAirport Facilities
Flight Ticket ReschedulingAirport Lounges
Flight Ticket CancellationFlight Ticket Booking
Airport Counter Check-in

For any assistance, please visit or call Qatar Airways Office in Thiruvananthapuram.

Baggage Service

The baggage free allowance for Qatar Airways varies, the allowance permitted depends on the route and the ticket/fare type, baggage would be sorted either by Piece Concept or by Weight Concept; the parameters are as follows:

Economy ClassBusiness ClassFirst Class
Economy ClassicEconomy ConvenienceEconomy ComfortBusiness ClassicBusiness ComfortBusiness EliteFirst Elite
Carry-On/ Hand Baggage1 piece, weighing less than equal to 7kg [15lb]1 piece, weighing less than equal to 7kg [15lb]1 piece, weighing less than equal to 7kg [15lb]2 pieces, weighing less than equal to 15kg [33lb] in total2 pieces, weighing less than equal to 15kg [33lb] in total2 pieces, weighing less than equal to 15kg [33lb] in total2 pieces, weighing less than equal to 15kg [33lb] in total
Checked Baggage To/From All Destinations [Except Africa/North America/South America]Checked baggage should not be more than 25kg [55lb]Checked baggage should not be more than 30kg [66lb]Checked baggage should not be more than 35kg [77lb]Checked baggage should not be more than 40kg [88lb]Checked baggage should not be more than 40kg [88lb]Checked baggage should not be more than 40kg [88lb]Checked baggage should not be more than 50kg [110lb]
Checked Baggage To/From Africa/North America/South America2 pieces, weighing less than equal to 23kg [50lb] each2 pieces, weighing less than equal to 23kg [50lb] each2 pieces, weighing less than equal to 23kg [50lb] each2 pieces, weighing less than equal to 32kg [70lb] each2 pieces, weighing less than equal to 32kg [70lb] each2 pieces, weighing less than equal to 32kg [70lb] each2 pieces, weighing less than equal to 32kg [70lb] each

All checked baggage should have a linear dimension [L+W+H] that must not exceed – Piece Concept: 158 centimeters, Weight Concept: 300 centimeters; and a checked baggage must not weigh any more than 32kg [70lb] individually. Additional charges are applicable where the baggage surpasses the free baggage allowance as per Qatar Airways Baggage Policy.

To view the Qatar Airways Baggage Policy, check Qatar Airways website or contact the Qatar Airways Office in Thiruvananthapuram.

Pet Travel Service

Domestic birds, dogs and cats are permitted to travel with Qatar Airways as checked baggage, subject to Qatar Airways rules and regulations. They will be stored in the aircraft hold. The request to make reservations for a pet/animal companion, passengers must notify Qatar Airways at the time of booking their flight or at least 48 hours prior to departure of the intended flight. Excess Baggage charges are applicable.

Qatar Airways permits service dogs to accompany the passenger within the aircraft cabin on some routes, otherwise they are admitted as checked baggage and stored in the aircraft hold. Service dogs are permitted to travel with Qatar Airways without any additional charge.

Passengers can visit the Qatar Airways Office in Trivandrum or call the Qatar Airways Office Number or can check the Qatar Airways website for more information.

Cancellation Service

Passengers who have made their bookings from Qatar Airways website/mobile app or at the Qatar Airways Office, can submit a cancellation request either on the website/mobile app or by calling or visiting the Qatar Airways Office.

Passengers who wish to cancel a booking with Qatar Airways must do it at least 3 hours before the flight’s time of departure, to avoid any unnecessary cancellation charges.

For Qatar Airways bookings made through travel agent/agency or 3rd party platforms, passengers must request the cancellation through them directly.

To review the complete Qatar Airways Cancellation Policy, please check Qatar Airways website or call or visit the Qatar Airways Thiruvananthapuram Office.

Check-in

Passengers can check-in for their Qatar Airways flight through any of the following methods:

  • Online Check-in: Passengers of Qatar Airways can check-in online for their flights, either through the website or from the mobile app. Passengers can do this from 36 hours up to 90 minutes before departure of flight.
  • Airport Counter Check-in: Passengers should arrive at the airport at least 3 hours before their flight, locate and proceed to the Qatar Airways counter and check-in, at least 1 hour before take-off.

If you need any additional information or help, please refer to Qatar Airways website or call/visit the Qatar Airways Office in Thiruvananthapuram.

Special Assistance

Qatar Airways endeavors to provide exceptional service to all passengers, especially passengers with special needs. The special assistance service is useful for passengers with mobility issues or pregnant women or unaccompanied minors etc. 

A request must be made at least 48 hours before the intended flight to the reservation department, so that Qatar Airways can see to fulfill the requirement appropriately.

The staff and crew of Qatar Airways is always happily ready to assist its passengers, please contact visit the Qatar Airways Office in Trivandrum to request any special assistance and additional information or call the Qatar Airways Office in Trivandrum Contact Number.

Qatar Airways Office in Trivandrum Map Location

Frequently Asked Questions (FAQs) of Qatar Airways Office in Thiruvananthapuram

Do babies get free baggage allowance?

Yes! Babies/Infants do receive a free checked baggage allowance, they do not get a free carry-on baggage allowance. Please contact the Qatar Airways Office or visit Qatar Airways website for details.

Does Qatar Airways have a frequent flyer program?

“Privilege Club” is the name of the loyalty program initiated by Qatar Airways. Members receive special offers, promotional fares and many other perks. To review the loyalty program please visit the Qatar Airways website or contact the Qatar Airways Office.

Can I select a seat myself?

All passengers of Qatar Airways have the option available to select a preferred seat, additional charges are applicable. Contact the Qatar Airways Office or refer to Qatar Airways website / mobile app for more specifics.