Qantas Airways Auckland Airport Terminal – AKL

Flight Queries? Call an Expert

Qantas Airways Auckland Airport Terminal – AKL

Qantas Airways, a popular airline, operates from various airports worldwide, ensuring efficient travel for its passengers. When you arrive at the airport, you’ll find it at a dedicated Qantas Airways Auckland Terminal designed for their flights. This terminal is specifically named after the airline to make it easy for you to locate. It is known as a hub of activity where travellers gather to embark on their exciting journeys. It boasts modern amenities for the passengers. It includes comfortable seating areas, dining options, & duty-free shops, providing a convenient and enjoyable experience for all. Friendly staff members are available to assist you with any queries or concerns you may have. Whether you’re travelling for business or pleasure. It ensures a seamless and hassle-free start to your trip. Relax, unwind, & get ready to board your flight with them. Their dedicated terminal promises a pleasant and efficient beginning to your adventure.

Details of Qantas Airways Auckland Airport

The Qantas Airways Auckland Terminal is 1, at Auckland International Airport.

Airport NameAuckland Airport
Qantas Airways Auckland Airport AddressRay Emery Drive, Māngere, Auckland 2022, New Zealand
Airport CodeAKL
Qantas Airways Auckland Airport Contact Number+64 9 275 0789
Qantas Airways Auckland Airport TerminalTerminal 1
Working Hours24 hours

Services provided by Qantas Airways at Auckland Airport Terminal AKL

At the Office of Qantas Airways at Auckland Terminal, passengers can avail themselves of the following services / amenities:

Web Check-inAirport FacilitiesDuty-Free Allowance
Visa InformationPrepaid BaggageBaggage Allowance
Unaccompanied Minor ServiceLion MagAny Item Lost
Sports EquipmentTrip InsuranceAirport Transportation
Seat SelectionIn-Flight WifiAirport Transfers
In-Flight MealsImmigration ServicesAirport Self Service Kiosk Check-in
Flight Ticket ReschedulingThai Lion Air Latest PromotionsAirport Lounges
Flight Ticket CancellationPremium Economy Class EnquiriesAirport Counter Check-in
Flight Ticket BookingVisa on ArrivalAirport Wifi
Flight InformationDelayed FlightsReceipts and Refunds
Missing LuggageBoarding Pass PrivilegeAnimals and Pets
In-Flight EntertainmentIn-Flight Duty-Free ProductsEconomy Class Enquiries

Check-In Services

At Qantas Airways Auckland Terminal, they prioritise your convenience & aim to make your travel experience seamless right from the start. The dedicated check-in services ensure a hassle-free process. Friendly staff members are ready to assist you with your baggage and boarding passes, ensuring a smooth and efficient check-in. You can count on them to provide you with all the necessary information and assistance you need. It allows you to focus on enjoying your journey.

Comfortable Seating Areas

We understand that travel can be tiring, and that’s why we have comfortable seating areas at this terminal. After checking in, you can relax and unwind in these cozy spaces before your flight. Whether you prefer to read a book, catch up on emails, or simply sit back & relax. Their seating areas provide the perfect setting. Additionally, they offer complimentary Wi-Fi access. It allows you to stay connected with your loved ones or catch up on work while waiting for your departure.

Dining Options

Travelling can work up an appetite, and at arrivals and Qantas Airways Auckland terminal departures, they have a variety of dining options to satisfy your cravings. From grab-and-go snacks to full-service restaurants, it has something for everyone. Be it a quick bite or a leisurely meal, the dining establishments offer a range of delicious meals & refreshing beverages. Indulge in a tasty treat or enjoy a hearty meal before you take off.

Duty-Free Shopping

For those who enjoy shopping, this Qantas Airways terminal at Auckland offers an array of duty-free shops. Explore the selection of luxury brands, cosmetics, fragrances, electronics, and more. Whether you’re looking for a special gift or simply want to treat yourself, duty-free shops have something to suit every taste. Take advantage of the tax-free prices and browse through the wide variety of products available. The friendly staff will be happy to assist you in finding the perfect item.

Currency Exchange Services

Heading abroad? They got you covered. Qantas Airways Auckland Terminal provides convenient currency exchange services. You can exchange your money for the currency of your destination right at the terminal. Their currency exchange counters offer competitive rates & ensure that you have the right currency on hand for your travels. Save yourself the hassle of finding a currency exchange service elsewhere and take advantage of the convenience we provide.

Accessibility Services

They believe in inclusivity and ensuring that all travellers have a comfortable experience. Their Auckland terminal is equipped with various accessibility services to cater to passengers with disabilities or special needs. From wheelchair assistance to designated accessible restrooms. They strive to make your journey as smooth and enjoyable as possible. The trained staff members are available to provide any necessary assistance, ensuring that your travel experience is accessible and convenient.

Baggage Services

They know the importance of your belongings during arrivals and Qantas Airways Auckland terminal departures. They aim to provide reliable baggage services at this terminal. Their baggage handling team ensures that your luggage is properly handled, tagged, and transported to your destination. If you have any queries or concerns regarding your baggage, our friendly staff members are available to assist you. They strive to make the process of checking in and retrieving your baggage as efficient and stress-free as possible.

Information Desk

Navigating through an airport can sometimes be overwhelming, especially if you’re unfamiliar with the layout. That’s why they have an information desk at this terminal. Their knowledgeable staff members are ready to assist you with any questions or concerns you may have. Whether you need directions to your gate, information about flight schedules, or general airport information. The information desk is your go-to resource. Don’t hesitate to approach staff members for assistance, as they are here to make your journey easier.

Family Facilities

They understand that travelling with children can present unique challenges. They have dedicated family facilities to cater to the needs of families travelling with young ones. From spacious nursing rooms to designated play areas, they provide a comfortable and child-friendly environment. Take advantage of these facilities to ensure a stress-free experience for both parents & children during your time at this terminal.

Lost and Found Services

Misplacing belongings while travelling can be a cause for concern. It has a dedicated lost and found services desk to assist you in recovering lost items. If you realize that you have left something behind or have lost an item during your journey. Their team is there to help. Simply approach the lost and found services desk, provide relevant details, and the staff will do their best to locate and return your belongings to you.

Medical Assistance

Your health and well-being are important to them. In case of medical emergencies or if you require medical assistance during your time at this terminal. They have medical facilities and trained personnel available to provide the necessary support. The medical assistance team is equipped to handle a range of situations and is committed to ensuring your well-being. If you require medical attention or assistance, please approach the staff, and they will guide you accordingly.

Airport Lounges

For passengers seeking an elevated travel experience, Qantas Airways terminal at Auckland offers exclusive airport lounges. These lounges provide a tranquil and comfortable environment away from the bustling crowds. You can unwind, enjoy complimentary refreshments, access business facilities, and even freshen up with shower facilities. The airport lounges offer a premium experience. It allows you to relax and prepare for your journey in utmost comfort and style.

Qantas Airways Auckland Airport Map

Frequently Asked Questions (FAQs) of Qantas Airways Auckland Airport

What terminal is Qantas Airways at Auckland?

The terminal at this airline is Terminal 1. This terminal is a hub of several services provided. Be it travel with mobility issues, pregnancy, pet travel or anything else will never leave you disappointed.

What services are provided at this terminal?

It provides a range of services during both Qantas Airways Auckland terminal arrivals & departures. It includes check-in services, comfortable seating areas, dining options, duty-free shopping, currency exchange, accessibility services, baggage services, information desks, family facilities, lost and found services, medical assistance, and airport lounges.

How can I check in at this Auckland Terminal?

You can check in at this terminal by approaching the dedicated check-in counters, where our staff will assist you with baggage drop-off and issuing your boarding passes.

Are there dining options available at Qantas Airways Auckland Terminal?

Yes, it offers various dining options where you can enjoy delicious meals and refreshing beverages before your flight.

Can I shop for duty-free items at this terminal?

Yes, it has duty-free shops where you can explore a wide range of products, including luxury brands, cosmetics, fragrances, electronics, and more.

Is there a currency exchange service at this Terminal?

Yes, it provides convenient currency exchange services, allowing you to exchange your money for the currency of your destination.

Are there accessible facilities for passengers with disabilities at the Auckland Terminal?

Yes, it is equipped with various accessibility services, including wheelchair assistance and designated accessible restrooms, to cater to passengers with disabilities or special needs.

How can I retrieve my baggage at Qantas Airways Auckland Terminal?

Once you arrive at your destination, you can retrieve your baggage from the designated baggage claim area. The staff will be available to assist you if you have any queries or concerns.

Is there an information desk at this terminal?

Yes, they have an information desk where our knowledgeable staff members can provide assistance with directions, flight schedules, and general airport information.

Are there facilities for families travelling with children at the Auckland Terminal?

Yes, it offers dedicated family facilities, including nursing rooms and play areas, to ensure a comfortable experience for families travelling with young ones.