Step into boundless possibilities as you embark on your exciting journey. With its captivating charm and exceptional services, this Butuan terminal is your gateway to unforgettable experiences. Philippine Airlines Butuan Terminal stands tall as convenience and comfort. You’ll be greeted by warm smiles and a friendly atmosphere that instantly puts you at ease. Their state-of-the-art facilities ensure your every need is met, from hassle-free check-ins to efficient baggage handling. As you explore the terminal, be enchanted by its vibrant ambiance, blending contemporary architecture with traditional Filipino touches. Your journey takes flight effortlessly. Whether you’re travelling for leisure or business, embark on a remarkable adventure with them.
Details of Philippine Airlines Butuan Airport
The Philippine Airlines Butuan Terminal is 1, at Butuan International Airport.
| Airport Name | Butuan-Bancasi Airport |
| Philippine Airlines Butuan Airport Address | WFXJ+8FV, Bancasi Rotunda, Butuan City, Agusan Del Norte, Philippines |
| Airport Code | BXU |
| Philippine Airlines Butuan Airport Contact Number | +63 85 341 5142 |
| Philippine Airlines Butuan Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.philippineairlines.com/ |
| https://www.facebook.com/flyPAL | |
| https://twitter.com/flyPAL | |
| You Tube | https://www.youtube.com/user/flypaltv |
| Instagram Account | https://www.instagram.com/flypal/ |
Services provided by Philippine Airlines at Butuan Airport Terminal BXU
At the Office of Philippine Airlines Butuan Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Check-In Services
They understand the importance of a smooth and hassle-free check-in process. They offer a range of convenient check-in services during Philippine Airlines Butuan terminal arrivals & departures. It ensures that your journey starts off on the right foot. Whether you prefer traditional check-in counters or the convenience of self-service kiosks, they got you covered. Friendly & efficient staff will assist you every step of the way. They will ensure that your check-in experience is seamless and stress-free. With advanced technology and streamlined procedures, you can save valuable time and proceed to your boarding gate with ease.
Baggage Handling
They know that your belongings are precious to you, and they prioritise the safe and efficient handling of your baggage. Dedicated team of professionals ensures that your luggage is handled with care. State-of-the-art baggage handling systems and strict security protocols guarantee the security and integrity of your belongings. Rest assured, your bags are in good hands, allowing you to travel worry-free and focus on enjoying your journey.
Security and Immigration
Your safety is their utmost priority at Philippine Airlines Butuan Terminal. They have implemented rigorous security measures to ensure the protection of all passengers and staff. Highly trained security personnel work diligently to maintain a safe and secure environment throughout the terminal. From thorough baggage screening to advanced surveillance systems, they leave no stone unturned in our commitment to your safety. Their immigration services are designed to expedite the entry and exit procedures, making your travel experience more efficient. They are dedicated to providing friendly and professional service, ensuring a smooth process for all travellers.
Lounges and Waiting Areas
Take a moment to relax and unwind at comfortable lounges and waiting areas. It offers spacious and well-appointed lounges where you can escape the hustle and bustle of the Butuan terminal. Enjoy a wide range of amenities, including comfortable seating, complimentary Wi-Fi, charging stations, and refreshments. Whether you need a quiet space to catch up on work or simply want to unwind before your flight. Lounges provide a tranquil sanctuary for all passengers. Waiting areas are designed with your comfort in mind. Featuring ample seating, charging stations, and clear flight information displays, you can wait for your departure with ease and convenience. Stay connected, recharge your devices, and stay updated on your flight status while enjoying a pleasant and relaxing atmosphere.
Dining and Shopping
Indulge in a culinary journey at their diverse dining options during arrivals & Philippine Airlines Butuan terminal departures. It boasts a wide array of restaurants, cafes, and eateries, offering both local and international cuisines. Whether you crave traditional Filipino dishes, international favourites, or quick bites on the go, you’ll find something to satisfy your taste buds. Dining establishments are committed to providing quality food and exceptional service. Ensuring a delightful dining experience for all passengers. When it comes to shopping, it offers a world-class retail experience. Explore a variety of shops and boutiques, ranging from luxury brands to local treasures. From fashion & accessories to electronics and souvenirs, you’ll find a wide selection of products to suit every need and preference. Discover unique gifts for loved ones or treat yourself to a little indulgence before your journey.
Special Assistance
During Philippine Airlines Butuan terminal arrivals or departures they strive to make travel accessible for all passengers. Special assistance services cater to individuals with disabilities, elderly passengers, and those with specific needs. Dedicated staff is trained to provide personalised assistance, ensuring a comfortable and stress-free travel experience. From wheelchair assistance to priority boarding, they are committed to meeting your unique requirements and ensuring your journey is as smooth as possible.
Transportation Services
Convenient transportation options await you at this airline’s Butuan Terminal. Whether you’re heading to your hotel, exploring the city, or catching a connecting flight, they got you covered. Choose from a variety of transportation services, including taxis, rideshares, and public transportation. Dedicated transportation counters and information desks provide guidance and assistance to help you reach your desired destination conveniently and efficiently.
Customer Service
Exceptional customer service is at the core of everything they do at Philippine Airlines terminal at Butuan. Friendly & knowledgeable staff are available to assist you with any inquiries or concerns you may have. From providing directions to offering travel advice, customer service representatives are here. They ensure that your experience at the terminal is nothing short of excellent. They value your feedback and continuously strive to improve their services. Don’t hesitate to reach out to them during your time.
Philippine Airlines Butuan Airport Map
Frequently Asked Questions (FAQs) of Philippine Airlines Butuan Airport
The terminal for the Butuan is Terminal 1. Here you get a lot of service options like dining, lounges, workspace and a lot more to explore.
You can check-in at traditional counters or self-service kiosks. Friendly staff will assist you in the process and ensure a smooth check-in experience.
They prioritise the safe handling of your baggage during arrivals & Philippine Airlines Butuan terminal departures. Dedicated team ensures that your luggage is handled with care from check-in to your destination. Advanced baggage handling systems and strict security protocols guarantee the security of your belongings.
Yes, it offers comfortable lounges where you can relax and unwind. Enjoy amenities such as comfortable seating, complimentary Wi-Fi, charging stations, and refreshments.
There is a wide range of dining options. You can indulge in local and international cuisines, quick bites, and traditional Filipino dishes. There’s something to satisfy every taste bud.
Yes, it provides a world-class retail experience. Explore a variety of shops and boutiques offering fashion, accessories, electronics, souvenirs, and more.
They offer special assistance services for passengers with disabilities, elderly passengers, and those with specific needs. Trained staff provide personalised assistance, including wheelchair assistance and priority boarding.
You can choose from a variety of transportation options at the terminal, including taxis, rideshares, and public transportation. Transportation counters and information desks provide guidance and assistance to help you reach your destination conveniently.
Yes, they have dedicated customer service representatives available to assist you with any inquiries or concerns you may have. Feel free to approach them for directions, travel advice, or any other assistance you may require.
You can provide your feedback to our customer service representatives at the terminal or contact us through our official channels. Your feedback helps us improve our services and better serve our passengers.
You can expect a seamless and enjoyable travel experience. We prioritize your safety, provide convenient services such as check-in, baggage handling, lounges, dining, shopping, and special assistance. Our friendly staff is committed to delivering exceptional customer service throughout your time at the terminal.