The Malaysia Airlines Office in Ho Chi Minh is inside the Pax Sky Pham Ngoc Thach Building on Pham Ngoc Thach Street. At this office, passengers can request ticket bookings, rescheduling, cancellations and other flight-related services; the Malaysia Airlines Ho Chi Minh Office is an approximate 20 minutes’ drive from Tan Son Nhat International Airport. Malaysia Airlines flights connect Ho Chi Minh in Vietnam to Kuala Lumpur in Malaysia.
Contact Details of Malaysia Airlines Ho Chi Minh Office
| Malaysia Airlines Ho Chi Minh Address | 4th Floor, Pax Sky Pham Ngoc Thach Building 34A Pham Ngoc Thach Street, District 3, Ho Chi Minh City |
| Malaysia Airlines Ho Chi Minh Contact Number | +8424 44583372 |
| Working Hours | 24 Hours |
| Email Address | enrich@malaysiaairlines.com |
| Official Website | www.malaysiaairlines.com/ |
| Online Check In | Check Here |
| Flight Schedule | Click Here |
| Offical Youtube | Click Here |
| Official Facebook | Click Here |
| Click Here | |
| Instagram Account | Click Here |
Airport Details of Malaysia Airlines Ho Chi Minh Office
| Airport Name | Tan Son Nhat International Airport |
| Airport Code | SGN |
| Address | Trường Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Vietnam |
| Contact Number | +84 28 3848 5383 |
Malaysia Airlines Ho Chi Minh Office Address Map
Services Provided by Malaysia Airlines Ho Chi Minh Office
Passengers can make avail of the following services at Malaysia Airlines Ho Chi Minh City Office:
| Flight Ticket Booking | Missing Luggage |
| Flight Ticket Cancellation | Immigration Services |
| Flight Ticket Rescheduling | In-Flight Wi-fi |
| Web Check-in | Airport Wi-fi |
| Airport Counter Check-in | In-Flight Entertainment |
| Self Service Kiosk Check-in | In-Flight Duty Free |
| Unaccompanied Minor | Airport Facilities |
| Baggage Allowance | Delayed Flights |
| Duty Free Allowance | Lounge |
| Flight Information | Promotional Fares |
| Airport Transfers | Animals and Pets |
| Sports Equipment | Visa Information |
| Airport Transportation | Airport Lounges |
| Seats Enquiries and Selection | Enrich Program |
| Malaysia Airlines Mobile App | In-Flight Meals |
| Visa on Arrival | Travel Insurance |
| Transit Information | Oneworld Alliance |
| Receipts and Refunds | Codeshare Partners |
For assistance and/or guidance please call the Malaysia Airlines Office Number or visit the Malaysia Airlines Ho Chi Minh Office.
Baggage Service
Malaysia Airlines allows free baggage allowances for carry-on and checked baggage as follows:
- Carry-On Baggage:
| Economy Class | Business Class | Business Suite |
| 1 piece allowed, weighing ≤ 7kg. | Up to 2 pieces allowed, weighing ≤ 14 kg in total. | |
- Checked Baggage:
- The linear dimension [L+W+H] of all checked baggage must be less than equal to 158 centimeters.
| Economy Class | Business Class | Business Suite | |
| Weight Concept | Each checked baggage must not be above 32kg. | ||
| Piece Concept | Each checked baggage must not be above 23kg. | Each checked baggage must not be above 32kg. | |
Note:
- Baggage that has a linear dimension greater than 158 centimeters and up to 204 centimeters would be considered as “oversized”, additional charges may be applicable.
- Baggage that has a linear dimension beyond 204 centimeters would not be allowed as checked baggage.
Check Malaysia Airlines website for a detailed Malaysia Airlines Baggage Policy or contact the Malaysia Airlines Office in Ho Chi Minh City.
Pet Travel Service
Domestic cats, dogs and fish are allowed to travel with Malaysia Airlines, categorized as “Special Excess Baggage”; the animals cannot travel in the passenger cabin, instead must be stored in the cargo hold.
Additional charges apply based on size/weight and destination/route.
Only service/guide dogs for blind and/deaf passengers are permitted to travel inside the cabin; subject to Malaysia Airlines terms & conditions.
Passenger(s) can for more information about pet travel at the Malaysia Airlines Office in Ho Chi Minh City.
Cancellation Service
Travelers with an existing booking/ticket of a Malaysia Airlines flight can call or visit the Malaysia Airlines Ho Chi Minh City Office to request cancellation(s); cancellation charge(s) / penalties are subject to Malaysia Airlines Cancellation Policy.
Passenger(s) who have ticket(s) issued from a 3rd party platform / travel agent / travel agency must contact the 3rd party platform / travel agent / travel agency directly to request any cancellations.
For assistance, call the Malaysia Airlines Customer Service or call / visit the Malaysia Airlines Office in Ho Chi Minh City.
Check-In
Travelers flying with Malaysia Airlines can check-in for their flight through one of the following:
- Online Check-in: Available between 48 hours up to 90 minutes before departure; passengers can use “online check-in” at the airline website and mobile app.
- Counter Check-In: The check-in counters close 90 minutes prior to a flight’s scheduled departure; passengers should arrive at least 3 hours ahead of departure and clear all necessary security checks and then proceed to check-in.
- Self-Service Kiosk: The Self-Service Kiosk is limited to select airports presently: Kuala Lumpur International Airport, Kuching, Kota Kinabalu, Kota Bharu, Johor Bahru and Langkawi. Passenger(s) can use the self-service kiosk to check-in between 48 hours up to 60 minutes before a flight is scheduled to depart.
For any concerns and queries, kindly visit or call the Malaysia Airlines Ho Chi Minh Office.
Special Assistance
Passengers of Malaysia Airlines can request mobility assistance, senior citizen aid, unaccompanied minors care etc., the airline must be notified and a request to avail special assistance service must be submitted at least 48 hours before departure of the intended flight.
Special assistance service(s) may be chargeable, depending on the sector, subject to terms and conditions as defined by Malaysia Airlines.
For a complete listing of Malaysia Airlines Special Assistance Services visit or call the Malaysia Airlines Office in Ho Chi Minh City, passengers can look it up on the Malaysia Airlines website as well.
Malaysia Airlines MH758 Economy flight report – Ho Chi Minh City
Frequently Asked Questions (FAQs) of Malaysia Airlines Ho Chi Minh Office
Travelers can contact Malaysia Airlines in Ho Chi Minh City by calling +8424 44583372 or visiting the physical office at 4th Floor, Pax Sky Pham Ngoc Thach Building, 34A Pham Ngoc Thach Street, District 3, Ho Chi Minh City
The Malaysia Airlines Head Office is located at Sepang, Selangor in Malaysia, the exact address is as follows:
Malaysia Airlines Berhad, 1st Floor, Administration Building, South Support Zone, KLIA, 64000 Sepang, Selangor, Malaysia.
The address of Malaysia Airlines in Ho Chi Minh: 4th Floor, Pax Sky Pham Ngoc Thach Building, 34A Pham Ngoc Thach Street, District 3, Ho Chi Minh City
Passengers can pre-order meals for their upcoming flights according to their preference [standard or special diet]. They can do this through Malaysia Airlines website or mobile app at the time of booking or between 30 days and up to 24 hours before the departure of their intended flight.
Malaysia Airlines does not permit the change of name and the tickets are non-transferable. For a change of name, the existing booking must be completely canceled and a fresh/new one must be made. This can be done on the Malaysia Airlines website or by contacting the Malaysia Airlines Office / Malaysia Airlines Contact Number.