Lufthansa Airlines Cairo Airport Terminal – CAI

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Cairo International Airport

This content is for you if you have an upcoming/newly booked Lufthansa flight to catch at the Cairo. Lufthansa Airlines Cairo Terminal 1 is where all the air travel queries/requests of the travelers/passengers are addressed. The team/staff of professionals present handles queries/requests like guide dogs, extra luggage, check-in, rescheduling, bookings, visa inquiries, rentals, parking, mobility devices, and more. This content centers around all the services/amenities offered by Lufthansa Airlines and the facilities accessible and requested at Cairo.

Details of Lufthansa Airlines Cairo Airport – CAI

The Lufthansa Airlines CAI Terminal is 1, at Cairo International Airport.

Airport NameCairo International Airport
Lufthansa Airlines Cairo Airport AddressEl Nozha, Cairo Governorate, Egypt
Airport CodeCAI
Lufthansa Airlines Cairo Airport Contact Number+20 2 22655000
Lufthansa Airlines CAI TerminalTerminal 1,2,3,4
Working Hours24 hours
Official Websitehttps://www.lufthansa.com/
Twitterhttps://twitter.com/lufthansa
Facebookhttps://www.facebook.com/Lufthansa
Instagramhttps://www.instagram.com/lufthansa/
You Tubehttps://www.youtube.com/user/lufthansa

Services provided by Lufthansa Airlines at Cairo Airport CAI Terminal

At the Office of Lufthansa Airlines at CAI Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Travel Inquiries At Lufthansa Terminal 1 Office

For information related to the Lufthansa airlines flight routes and fee structure you can visit the Lufthansa Airlines Terminal 1 At CAI. Alternatively, you can also access the official website of Lufthansa Airlines.

Lufthansa Ticket Booking

Request the staff/team present at the Lufthansa Airlines CAI Terminal 1 to book a reservation for you. Alternatively, you can opt to book a flight online as well.

Cancel Lufthansa Ticket

Passengers/travelers who no longer wish to travel can cancel their tickets at Lufthansa Airlines Terminal 1 At CAI. After a cancellation fee is applied, the staff cancels your flight, and a confirmation mail goes to the traveler.

Manage Booking At Lufthansa

If you prefer a more tech-savvy way to get things done, you can use the Lufthansa Airlines Manage Booking Tool on the airline website. Otherwise, you can visit the  Lufthansa Airlines CAI Terminal 1 for assistance.

Seat Upgrades And Selection Inquiry At Terminal 1

Passengers/travelers eligible for an upgrade to a higher class with Lufthansa can ask for it at the Lufthansa Airlines Terminal 1 At CAI. For detailed information, refer to Lufthansa Airlines upgrade policy.

Lufthansa Ticket Change Request

If last-minute plan changes have left you puzzled, relax and visit the Lufthansa Airlines CAI Terminal 1 to get your flight rescheduled. You can also change your flight using the airline’s website/ mobile app.

Refund Inquiry

If you are seeking a refund, then visit the Lufthansa Airlines Terminal 1 At CAI to inquire about the status of your refund. You gain insight into the days to have your money back into your account.

Check-In Information

It is advised to check in on t; you must be available 3 hours before your flight departure. Once checked in, your flight will leave from the Lufthansa Airlines CAI Terminal Departures.

Baggage Allowance Information

If you need clarification about how much extra luggage will cost and what you can bring for free, visit the Lufthansa Airlines Terminal 1 At CAI. Also, check out the baggage policy on the official Lufthansa website page.

Baggage Claim/Delayed Information

Your flight will land at Lufthansa Airlines CAI Terminal Arrivals. After that, you can claim your luggage. If your luggage is missing, register your concern to the airport authorities before leaving Cairo.

Lost/Damaged/Found Baggage Inquiry

Need an update on your luggage that is damaged/lost, then visit the Lufthansa Airlines CAI Terminal 1. The authorities present at the Cairo will give you the latest updates on your luggage status.

In-flight Wifi Facility Inquiry At Terminal 1

Passengers/Travelers get a paid wifi service on the Lufthansa Flights. Here is the table listing the wifi prices for short and medium-duration flights.

Flight DurationMail and SurfNet Stream
Less than 1 hour€3 or 1000 miles€7 or 2,300 miles
1 to 2 hours€5 or 1,700 miles€10 or 3,400 miles
More than 2 hours€7 or 2,300 miles€12 or 3,400 miles

For longer flights, Lufthansa Airlines has different offers linseed below.

PlansFee Charged
Chat€7 / $8 / 56 CNY or 2,300 miles
Mail & Surf€17 / $20 / 137 CNY or 5,500 miles
Mail & Surf plus€29 / $34 / 233 CNY or 9,500 miles

Flight Status

Walk to the Lufthansa Airlines CAI Terminal 1 counter to find if the airline has made any announcements related to your flight schedule. Also, you can check your flight schedule online on the Mobile app/website.

Name Correction Service

Walk to the Lufthansa Airlines Terminal 1 At CAI with your ID that supports the name correction you seek. The team/staff present will cooperate with the corrections; if applicable, a change fee will apply.

Pet Inquiries

Per the Lufthansa Pet Policy, pets can travel with them in the cabin and cargo. Please refer to the official Lufthansa website for thorough insight into the carrier requirements, pets allowed, and the applicable fee.

Service Dogs Assistance

If you are wondering how to make a reservation for your guide/assistance dog, visit the Lufthansa Airlines CAI Terminal 1. Keep in mind that you have to bring the documents that support your guide dogs.

Lounges Present At Airport

Passengers/travelers needing a calm space to work or relax can access the lounge facility available at the CAI. You can buy passes to enjoy lounge privileges if they are not complimentary with your tickets.

Hire/Rental Offices Inquiry At Terminal 1

No need to Worry about how to commute to and from Cairo. You will have access to many car companies that have offices/outlets at the airport that offer rental/hire services that will be budget-friendly. 

Parking Options

For queries like valet parking and short/long term parking, which parking is closer to Lufthansa Airlines CAI Terminal 1. You can check the airport’s official website or visit the airline’s terminal counter.

Lufthansa Airlines Cairo Airport Map

Frequently Asked Questions (FAQs) of Lufthansa Airlines Cairo Airport – CAI

What terminal is Lufthansa Airlines at CAI – Cairo Airport?

Terminal 1 is where all Lufthansa Airlines business occurs at Cairo.

Where is the Lufthansa Airlines CAI Terminal Arrivals?

Lufthansa Airlines flights use Terminal 1 for their arrivals at the Cairo.

Where is the Lufthansa Airlines CAI Terminal Departures?

Departing Lufthansa Airlines flights are using Terminal 1 at the Cairo.

Is there in-flight wifi/entertainment available on Lufthansa Airlines flights?

Yes! Paid in-flight Wi-Fi and entertainment are available on Lufthansa Airlines flights.

Can a minor fly alone with Lufthansa Airlines flights?

Yes! A minor aged 5 to 11 can fly as an unaccompanied minor with the Lufthansa Airlines.