At Lot Polish Airlines Astana Terminal you can put your air travel-related worries to rest. This content is for passengers who are planning a trip with Lot Airlines or wish to visit the terminal office. This airline is a flag carrier airline of Lot Polish and started its operations in the year 1929. Its hub is in Warsaw Chopin Airport and it is a member of Star Alliance. It is working with a fleet power of 75 aircraft in 120 destinations. The staff at the terminal office of Lot Polish Airlines is assigned to assist you with your air travel-related queries. So when you visit the terminal office be rest assured that all your concerns will be taken care of.
Details of LOT Polish Airlines Astana Airport – NQZ
The Lot Polish Airlines NQZ Terminal is 1, at Nursultan Nazarbayev International Airport.
| Airport Name | Nursultan Nazarbayev International Airport |
| LOT Polish Airlines Astana Airport Address | Qabanbay Batyr Ave, Astana 020000, Kazakhstan |
| Airport Code | NQZ |
| LOT Polish Airlines Astana Airport Contact Number | +7 7172 70 29 99 |
| LOT Polish Airlines NQZ Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.lot.com/in/en |
| https://www.facebook.com/PllLOT | |
| https://twitter.com/LOTPLAirlines | |
| Instagram Account | https://www.instagram.com/flylot/ |
Services provided by LOT Polish Airlines at Astana Airport Terminal NQZ
At the Office of LOT Polish Airlines Astana Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Lot Airlines Flight Bookings And Cancellations At Astana
The terminal staff of Lot Airlines will assist you with making bookings for you and for your entire party. If required they will help you with canceling your flight as well.
Lot Airlines Manage Booking At Astana
This service allows passengers to make changes to their flights and request services. You can view booking details, change or cancel flights, book travel extras such as pre-select a seat, Add more checked baggage, Pre-order a meal, Add wifi, Book lounge access, Make a reservation for your pet traveling, Add sports equipment, and much more. The Lot Polish Airlines NQZ terminal staff will assist you with all these.
Check-In At NQZ Airport
You can check in either by mobile app or through the official website and This feature allows you to save time at the Astana airport. It is essential to reach the airport on time to be done with the airport formalities. Your flight leaves from Lot Polish Airlines Astana terminal departures after the formalities are done.
Baggage Allowance And Claim At Astana
It depends on your flying class and how many bags you get to fly with. For a better understanding of Lot Baggage policy, you can refer to the policy. At the destination, your flight lands at Lot Polish Airlines NQZ terminal arrivals and then you can claim your luggage.
Delayed, Lost, And Claim Baggage At Astana
In times when your baggage is missing or delayed make sure you report it before you leave the NQZ airport. The Airline will look it up for you and update you regarding the same.
Traveling with Pets And Service Dogs With Lot Airlines
Lot Polish pet policy allows pets to travel in the passenger cabin, in the baggage hold, and as cargo. Service animals are allowed in the cabin along with the traveler free of cost provided the paperwork is given. If you need assistance, ask the Astana Airport staff and they will assist you.
Connectivity At The Astana Airport And With Lot Polish Airlines
Lot Polish only provides wifi on Boeing 737 and it operates for short haul distances. The inflight wifi cannot be used to access content on your personal devices. At the NQZ Airport, you will find seamless Wi-Fi connectivity throughout the area.
Parking Facility At Astana
There are many parking options to choose from at NQZ Airport. Just opt for the one that aligns with your plans best.
Lounges Available At Astana
You will find lounges available at NQZ where you can relax before waiting for your flight or during delays.
Car Rental Service At Astana
At Terminal 1 of NQZ Airport you will find companies that offer rental and hire services. Also, Lot Polish Airline has collabed with RentalCars which works with over 900 companies in 160 countries and aims to find the right car in the right place, at the right price for you.
Requesting Special Assistance With Lot At Astana
Whether it’s a senior citizen who requires assistance, someone with a mental disability or impaired mobility, a traveler with impaired hearing, a pregnant traveler, families with kids, or pet travelers, the Lot Polish Airlines NQZ terminal staff will help you with assistance on this.
This content has information regarding the Lot Polish Airlines terminal at Astana. You can use this information as per your need to either reach the Astana terminal or the airline. Safe travels!
LOT Polish Airlines Astana Airport Map
Frequently Asked Questions (FAQs) of Lot Polish Airlines Astana Airport – NQZ
LOT uses Terminal 1 of Astana Airport.
Terminal 1 is used by Lot for arriving flights.
Terminal 1 is used by Lot for departing flights.
There is no paid or free inflight wifi available in Lot Polish Airlines that can be used by travelers on their personal devices during their journey. It is only on Boeing 737 flights.
Yes, they do provide alcohol to passengers on flights.