The LOT Polish Airlines Office in Warsaw is close by the Warsaw Chopin Airport a.k.a. Warsaw Airport, Warsaw Intl Airport a.k.a. Chopin Airport. From Warsaw International Airport, the LOT Polish Airlines Warsaw Office is approximately a quick 10 minutes’ drive. As of January 2023, the airline connects 13 locations through its domestic network and 68 international destinations in 45 countries. LOT Polish Airlines operated its flights from Terminal A at Warsaw Airport.
Contact Details of LOT Polish Airlines Office in Warsaw
Address | Żwirki i Wigury 1, 00-906 Warszawa |
Contact Number | 24 Hour Customer Contact Center: +48225777755 |
Working Hours | Monday to Sunday – 05:00 A.M. to 11:00 P.M. |
Email Address | lot_info@lot.pl |
Official Website | www.lot.com |
Online Check In | www.lot.com/lu/en/journey/information-checkin/web-check-in |
Check Flight Status of LOT Polish Airlines | www.lot.com/dk/en/flight-status |
Official YouTube | www.youtube.com/user/LOTPolishAirlinesTV |
Official Instagram | www.instagram.com/flylot |
twitter.com/lotplairlines | |
Facebook Account | www.facebook.com/PllLOT |
Airport Details of LOT Polish Airlines Office in Warsaw
Airport Name | Warsaw Chopin Airport |
Airport Code | WAW |
Address | Żwirki i Wigury, 00-001 Warszawa, Poland |
Contact Number | +48 22 650 42 20 |
LOT Polish Airlines Office in Warsaw Address Map
Services Provided by LOT Polish Airlines Office in Warsaw
Services at the LOT Polish Airlines Office in Warsaw are:
Flight Ticket Booking / Cancellation / Rescheduling | Visa Information |
Ok to Board | In-Flight Meals / Entertainment |
Visa Services | Airport Transfers |
Check-in Assistance | Missing Luggage |
Baggage Allowance | Immigration Services |
Duty Free Allowance | Meet and Greet |
Flight Information | In-Flight / Airport Wi-Fi |
Airport Facilities | Special Assistance Service |
Delayed Flights | Miles & More |
Visa on Arrival | Airport Lounges |
First Class, Business Class, Economy Class Enquiries |
Passengers can request to avail any of these services at the LOT Polish Airlines Office in Warsaw.
Baggage Service
Passengers are provided with dedicated baggage allowance based on their ticket/seat; the carry-on/hand baggage and checked baggage free allowance are as follows:
- Carry-on / Hand Baggage:
- Linear dimensions (L+W+H) of carry-on/hand baggage must be ≤ 118 centimeters.
- Carry-on/Hand baggage must fit comfortably in the overhead storage compartment or beneath the passenger seat in front.
Flights to/from China, India, Japan, Canada, Kazakhstan, South Korea | Flight to the U.S.A. | |
LOT Economy Class | 1 piece; weight ≤ 8 kg. | 1 piece; weight ≤ 8 kg. |
LOT Premium Economy | Up to 2 pieces; weight ≤ 8 kg each. | 1 piece; weight ≤ 10 kg. |
LOT Business Class | Up to 2 pieces; weight ≤ 9 kg each. | 1 piece; weight ≤ 12 kg. |
- Checked Baggage:
- Linear dimensions (L+W+H) of carry-on/hand baggage must be ≤ 118 centimeters.
LOT Economy Class | LOT Premium Economy | LOT Business Class | ||
Flights | Saver | Standard/Flex | ||
To/from Canada, India, Kazakhstan, South Korea, U.S.A. | N/A | 1 piece, weight ≤ 23 kg. | Up to 2 pieces; weight ≤ 23 kg each. | Up to 3 pieces; weight ≤ 32 kg each. |
To/from Japan | ||||
To/from China | Up to 2 pieces, weight ≤ 23kg each. | |||
Between Canada/U.S.A. and India | ||||
To Tokyo from Europe |
“Excess baggage” charges are applicable for all baggage that is deemed overweight and/or oversized.
The complete LOT Polish Airlines Baggage Policy is available on the airline website; call the LOT Polish Airlines Customer Care Number for details regarding baggage allowances and excess baggage charges.
Pet Travel Service
The airline permits passengers to book pet travel for their animal companions; a request for pet travel service can be submitted at the time of booking passenger’s own ticket or at least 12 hours prior to departure of the intended flight.
Animals can travel with LOT Polish Airlines in either of the following modes:
Passengers who wish to bring their animal into the passenger cabin must make note that the animal and kennel should have a combined weight ≤ 8 kg.
Charges applicable, depending on sector:
Domestic Flights [Poland] | Europe / Middle East | North America / Asia |
PLN 190 / EUR 40 / USD 50 / CAD 60 | PLN 280/EUR 60/USD 70/CAD 90 | PLN 465/EUR 100/USD 120/CAD 150 |
Passengers with animal companions who would weigh over 8 kg and bigger than the allowed size for pets in the cabin arrange for their animal companion to travel in the hold as checked baggage.
Charges applicable, depending on sector:
Domestic Flights [Poland] | Europe / Middle East | U.S.A. / Canada / China / Japan |
PLN 280/EUR 70/USD 90/CAD 110 | PLN 600/EUR 150/USD 180/CAD 230 | PLN 1200/EUR 290/USD 360/CAD 460 |
Passengers can arrange for their animal(s) to be transported as cargo, in such a case passengers must contact the Cargo and Post Office Operations and Customer Service Department: +48 (22) 606 77 77 or +48 (22) 606 80 88.
LOT Polish Airlines permit service/guide dogs to be transported in the passenger cabin at no extra charge.
Please contact the LOT Polish Airlines Customer Care or visit/call the LOT Polish Airlines Office in Warsaw.
Cancellation Service
Travelers can cancel their bookings with LOT Polish Airlines by visiting the website and submitting a request for cancellation there or alternatively by calling the LOT Polish Airlines Customer Contact Center or via Facebook Messenger / WhatsApp.
The airlines also have a 24-hour cancellation option called “Procedure 24H”, passengers can claim a full refund subject to LOT Polish Airlines Terms & Conditions.
Visit or call the LOT Polish Airlines Office in Warsaw for any additional queries and assistance.
Check-in
Passengers can use any of the following means to check-in for their flights.
Online Check-inPassengers can use “online check-in” on the airline’s website and mobile app. This feature becomes available between 36 hours and up to 1 hour prior to a flight’s scheduled departure. | Airport Check-inTravelers must ensure to arrive at least 3 hours prior to departure time and clear security check then locate the LOT Polish Airlines check-in desk and check-in. Check-in stops 60 minutes prior to departure. |
Automated Check-inPassengers can opt for this feature when purchasing their flight ticket. The automated check-in system generates and sends the boarding pass and allotted seat number to the passenger’s email and mobile 24 hours before the scheduled departure. | Self-service Kiosk Check-inMany airports have a Self-service kiosk; passengers can check-in through these kiosks at least 24 hours prior to departure. Self-service check-in is disabled 90 – 60 minutes prior to a flight’s scheduled departure. |
Special Assistance
The airline is dedicated to ensuring a stress-free and comfortable flight experience for all its passengers; that includes the passengers who might require special assistance, care & handling. The LOT Polish Airlines offers an end-to-end mobility aid for the quadriplegic/paraplegic and other differently able travelers.
Requests for use of LOT Polish Airlines Special Assistance Service should be submitted at least 7 days before departure of the intended flight; passengers can fill the online form or call the LOT Polish Airlines Office Number. Contact the LOT Polish Airlines Office in Warsaw for a complete list of special assistance services that are provided by the airline.
Lot Polish Airlines | Direct Flight From Warsaw to Delhi | Warsaw Chopin Airport
Frequently Asked Questions (FAQs) of LOT Polish Airlines Office in Warsaw
The loyalty program for frequent flyers of LOT Polish Airlines is known as “Miles & More”; members receive regular updates about the airline, with occasional promotions and special fare etc.
Passengers can check the LOT Polish Airlines flight status on the airline website or on the mobile application.
Travelers can book/buy LOT Polish Airlines ticket(s) from the LOT Polish Airlines website, LOT Polish Airlines mobile app and LOT Polish Airlines ticketing office / LOT Polish Airlines sales office.
The LOT Polish Airlines Head Office is in Warsaw, Poland. Contact the LOT Polish Airlines office for more details.
Passengers can check their booking details on the LOT Polish Airlines website or through the mobile app.