Kenya Airways Madagascar Office

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Kenya Airways Madagascar Office

Kenya Airways Office in Madagascar has 2 locations. The first Kenya Airways Madagascar Office is located at French Parliamentary Street 77 in Antsahavola and the other office is situated inside Ivato International Airport; the respective Kenya Airways Madagascar Office Addresses are mentioned below. Kenya Airways flights from Ivato Airport connect Antananarivo in Madagascar to Nairobi in Kenya.

Contact Details of Kenya Airways Madagascar Office

Kenya Airways Madagascar Office AddressRogers Aviation
Madagascar SARL
Lalana Solombavambahoaka
Frantsay 77, BP3873 Antsahavola
Antananarivo
Madagascar
Kenya Airways Madagascar Contact NumberTel.: + 261 20 22 35990 / + 261 3205 35990
WhatsApp: +254 705 474 747
KQ Office: +261 202248329
Cargo Office: +261 341462033
Lost and Found Baggage Services: +261 344922201
Working Hours24 Hours
Email Addresscustomer.relations@kenya-airways.com
Offical Websitewww.kenya-airways.com
Online Check InClick Here
Check Flight Status Of Kenya AirwaysClick Here
Customer Feedback FormClick Here
Offical YoutubeClick Here
Official FacebookClick Here
TwitterClick Here
Instagram AccountClick Here

Airport Details of Kenya Airways Madagascar Office

Airport NameIvato International Airport
Airport CodeTNR
AddressN52, Antananarivo, Madagascar
Contact Number+261 20 22 440 41

Kenya Airways Madagascar Office Address Map

Services Provided by Kenya Airways Madagascar Office

Passengers can choose and request any of the services mentioned here, at the Kenya Airways Office.

Flight Ticket Booking / Cancellation / ReschedulingAirport Transfers / Transportation
Ok to BoardMissing Luggage
Visa ServicesImmigration Services
Online / Airport Check-inValet Parking
Baggage Allowance / Excess Baggage CHargesMeet and Greet
Duty Free AllowanceAirport / Flight Wi-Fi
Visa on ArrivalIn-Flight Meals / Entertainment
Airport LoungesAirport Facilities
Visa InformationInformation about First Class, Business Class, Economy Class, and Flying Blue
Flight InformationSpecial Assistance Services

Seek assistance at the Kenya Airways Office in Madagascar. 

Baggage Service

Kenya Airways provides its passengers free cabin baggage and checked baggage allowance, subject to ticket/fare type and Kenya Airways Baggage Policy.

  • Cabin Baggage Allowance for all Kenya Airways routes.
Carry-on / Hand Baggage / Cabin Baggage AllowanceEconomy ClassBusiness Class
1 piece allowed (max L55xW25xH35cm each) + 1 personal item
Total weight ≤ 12kgs [26lbs].
***on board Embraer 145: 1 piece allowed (max L40 x W15 x H30 cm each)
Total weight ≤ 8 kg [17lbs].
Up to 2 pieces allowed (max L55xW25xH35cm each) + 1 person item
Total weight ≤ 18kg [39lbs].
Personal Item Linear dimensions (L+W+H) ≤ L40xW15xH30cms
Personal Item can be Handbag / Backpack / Briefcase / Camera / Laptop / 1 duty free shopping bag per passenger.

• Checked Baggage Allowance as per route.

From/ToEconomy ClassBusiness Class
Domestic [Kisumu, Mombasa, Malindi and Eldoret]1 PC 23kg [50lbs] max each1PC 32kg [70lbs] max each
Africa <-> America/Europe2PC 23kg [50lbs] max each2PC 32kg [70lbs} max each
Africa <->Middle East /Asia
(Including Bangkok-Guangzhou)
Africa <->Africa
Checked Baggage Linear dimensions (L+W+H) ≤ 158 centimeters [62 inches].

Call the Kenya Airways Contact Number or visit the Kenya Airways Office if there are any queries or extra information is needed.

Pet Travel Service

Kenya Airways does not permit passengers to travel with animals; animals are not allowed in cabin and neither as checked baggage. Kenya Airways consigns animals as cargo.

Service/guide dogs for the blind and/or deaf passengers are the only exception to this rule; they can travel on board a Kenya Airways flight at no extra cost subject to Kenya Airways Pet Policy.

Assistance is available at the Kenya Airways Office in Madagascar, subsequently passengers can call the Kenya Airways Office Number.

Cancellation Service

Cancellation can be made through the “Manage My Booking” section available on the airlines’ website and mobile app. All the terms and conditions are subject to the rules as stated at the time of booking and as per Kenya Airways Cancellation Policy. Charges and levies may be levied depending on ticket type – refundable/non-refundable.

Passengers who have ticket(s) for a flight departing from the U.S.A., purchased directly from the airline website, have the option to cancel their booking within the 24-hour time from time of booking window and are entitled to a full refund.

Contact the Kenya Airways Customer Service for help and questions or visit the Kenya Airways Office.

Check-in

Passengers of Kenya Airways can check-in for their intended flight through either of the following:

  • Online Check-in: Online check-in is also known as mobile check-in / web check-in available on Kenya Airways website and Kenya Airways mobile app; it is available between 30 hours up to 1 hour before scheduled flight departure.
  • Airport Check-in: Airways counters are located within the airports for check-in; domestic and international flight check-in are follows:
    • Kenya Airways Domestic: Check-in stops 30 minutes before scheduled flight departure.
    • Kenya Airways International: Check-in stops 1 hour before scheduled flight departure.

Passengers can request more help by contacting the Kenya Airways Office.

Special Assistance

Passengers can request one of the many special assistance services offered by Kenya Airways; their special assistance ranges from mobility assistance, special meal requests, special attention & care of unaccompanied minors, etc.

To use special assistance service(s), passenger(s) must inform the airline and submit their request(s) preferably at the time of booking ticket(s) or at least 72 hours before their intended flight.

For more guidance about Kenya Airways Special Assistance Services, contact the Kenya Airways Madagascar Office.

Kenya Airways resumes direct flights to Madagascar

https://youtube.com/watch?v=A2PdITnzuVQ&feature=shares{ “@context”: “http://schema.org”, “@type”: “VideoObject”, “name”: “Kenya Airways resumes direct flights to Madagascar”, “description”: “Kenya’s national airline, Kenya Airways (KQ) has announced the resumption of direct flights to Madagascar, following the easing of travel restrictions by the latter.The airline is set to operate the direct flight three times a week from Jomo Kenyatta International Airport (JKIA), Nairobi, to Ivato International Airport, Antananarivo. The flight will depart from Nairobi every Monday, Wednesday and Friday. http://bdafrica.com”, “thumbnailUrl”: “https://i.ytimg.com/vi/A2PdITnzuVQ/default.jpg”, “uploadDate”: “2022-04-26T04:19:43Z”, “duration”: “PT59S”, “embedUrl”: “https://www.youtube.com/embed/A2PdITnzuVQ”, “interactionCount”: “223”}

Frequently Asked Questions (FAQs) of Kenya Airways Madagascar Office

How to use the Kenya Airways mobile app?

The Kenya Airways Mobile app is available for users of Android smartphones & devices along with Apple iPhones & iPads. Android users can download and install the mobile application from Google Play Store, similarly Apple users can download and install the mobile application from Apple App Store.

What is the cost of Kenya Airways Business Class?

All ticket fares vary depending on the destination. Check the website/mobile app or contact the Kenya Airways Office for up-to-date ticket prices.

Till what time does Kenya Airways check in?

Depending on the mode of check-in, the check-in cut-off time varies. Online check-in is available from 30 hours up to 1 hour before departure of a flight. At the airport check-in for domestic flights stops 30 minutes before departure, for international flights check-in stops 1 hour before departure.

Where is the Kenya Airways Headquarters?

The Head Office of Kenya Airways is in Nairobi in Kenya. Check the Kenya Airways website for details.

How to make Kenya Airways booking?

Travelers can make Kenya Airways bookings through the airlines’ website, mobile app and at a Kenya Airways Office.