Jet2 Airlines Chania Airport Terminal – CHQ

Planning to travel with Jet2 Airlines? Are you wondering what services are provided by the airline? Jet2 Airline Chania Terminal is equipped to help its travelers with all their needs and has a set of services specially curated keeping in mind all their needs. A lot of things come to our mind while we decide to travel with an airline and who we end up choosing to travel with ends up on a lot of factors such as price, facilities and duration. While researching or planning your trips things to keep in mind are baggage allowance, check-in, pet travel service, special assistance services,in flight food, onboard wifi connectivity, airport lounges, etc. Here is a detained overview of these services provided by the Jet2 Airline.

Details of Jet2 Airlines Chania Airport

The Jet2 Airlines Chania Terminal is M, at Chania International Airport.

Services provided by Jet2 Airlines at Chania Airport Terminal CHQ

At the Office of Jet2 Airlines at Chania Terminal, passengers can avail themselves of the following services / amenities:

Manage My Booking

You can check in online via Manage My Booking at any time from 28 days up to six hours before their departure. You can also print your boarding pass or send it to your smartphone.Select your seats:Sitting comfortably matters for long travels with an online seating chart provided on the website, you can easily choose where you wish to sit on the flight.

Pre-order meals

Additionally you can also choose from great value meals including a drink and snacks, to toasties, pizzas and sandwiches before your flight.Add 5* travel insurance:Enjoy complete peace of mind with our 5* Defaqto travel insurance.View travel details:Take a look at your booking details, such as departure date and time, once you’ve logged in.Add great value checked-in bags and sports equipment:Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle carriage.Change your booking:Plans changed? You can easily amend your travel dates or passenger details.

Baggage allowance

Hand luggage must be no more than 10kg and no larger than 56cm x 45cm x 25cm.You can also bring a small, personal item on board.All liquids, aerosols and gels must be 100ml or less.

Excess and Hold Baggage

You can book up to three 22kg hold bags per person, per flight by paying the applicable charges.Airline does not allow single hold bags that weigh more than 32kg.Airline charges £12 per kg for baggage that exceeds your total weight allowance.

Delayed or lost baggage

If your baggage is lost or delayed, please fill in a Property Irregularity Report (PIR) before you leave the airport.Airline will deliver your bag once we locate it.You can email the airline about your baggage at one of the dedicated addresses.

Baggage Claims

You must send your claim in writing within seven days for damaged baggage and within 21 days for delayed or lost baggage.Jet2 Air aims to respond within 28 days.It is strongly recommended you take out travel insurance and make a claim with your insurer first.

Damaged baggage

Keep in mind that your baggage should be strong enough to withstand the baggage handling process, as the airline is unable to accept responsibility for damage to bags that weren’t fit for purpose. Scratches, dents and cosmetic damage to the suitcase itself are classed as normal wear and tear, and as such, the airline doesn’t consider claims for minor damage.

Ski flights

Traveling to your favorite ski destination? Worried about carrying your own gear?well jet2 air understands and with its  handy 22kg ski carriage baggage allowance service all your skis, snowboard, salopettes, boot bag can come along with you  to your beloved ski destination.Ski destinations jet2 air covers are Geneva,Grenoble,Chanbery,Lyon,Turin,Salzburg,Barcelona and Innsbruck.

Travel Insurance

Jet2 Air cares about its passengers so it has travel insurance to take care of their needs.Their policies include cover if you need to cancel your trip, seek medical help abroad, or if your passport goes missing.So you can relax and enjoy planning your trip.

Car Hire

Jet2 Air offers car hire service to all its travelers ,this makes after travel plans super convenient. Required items for car hire you need to carry is credit card,Valid photo ID, driving license photo card, held for a minimum of one year, with no major endorsements (original license, not a copy) and printer version of car hire voucher.

Arrivals and Departures

You can check for updates on your Jet2 Airlines Chania terminal arrivals or departure i.e. time and status for your flight on the official Jet2 website and be updated on the same.You can get the information by putting in arrival and departure airport and clicking on go,Or you can do this by putting in your flight number and clicking on GO.After that a windows open up showing information you require.

Special Assistance

Jet2 Air cares and is ready to provide special assistance to its travelers such as flying with pets ,fit to fly and mobility assistance.

Support Dogs

Jet2 Air only allows support dogs on board provided these dogs are trained as per the criteria of ADI(Assistance Dog International) or trained by an organization that’s member of International Guide Dog Federation.Additionally ,they need to be microchipped,vaccinated against rabies and hold a pet passport.

Mobility assistance

In case you or anyone you are traveling with is in need of assistance be it on board or on the ground then Jet2 Air is ready to help.Three types of mobility assistance is provided on the ground such as Check-in to the top of the airbridge/bottom of the plane steps (WCHR) ,Check-in to the door of the plane (WCHS) and Check-in directly to your seat in the cabin (WCHC).It is recommended that you remind the airline 48 hours before your flight of the assistance you will require.

Fit to Fly

FIt to fly certificate is required to be presented to the airline for travelers who are pregnant ,have an illness or a medical condition.

Flying during pregnancy

In Case of single pregnancy Fit To Fly is required when pregnancy is between 28 to 35 weeks.after 36 weeks Jet2 Air does not allow you to travel with them.In case of multiple pregnancies Fit to Fly is required when pregnancy is between 28 to 33 weeks. After 34 weeks or greater the airline declines the right to travel.

Medical information

IT is advisable to call the airline and remind them about any special medical condition a traveler has, be it allergies so that required precautions are taken.

Plaster casts

If your plaster cast is on for less than 48 hours,then you need to provide a Fit to fly certificate.

Jet2 Airlines Chania Airport Map

Frequently Asked Questions (FAQs) of Jet2 Airlines Chania Airport