Have you ever found yourself wandering around an airport looking for a specific airline counter? If you are planning to fly with Icelandair and your journey starts in Pittsburgh, then you might be wondering, “Is there a counter of Icelandair in Pittsburgh?” Well, of course, there is! Icelandair has recently started serving Terminal 1 at Pittsburgh International Airport (PIT), using Concourse C for its flight operations. Let’s explore more services near the counter and the things you need to know before your trip!
About Pittsburgh International Airport (PIT)
Let’s start the discussion by talking a little about the Pittsburgh International Airport. No doubt it’s a busy place. Well, it has to be when it’s providing flight services to over 9.9 million passengers a year. The gateway has got shops, restaurants, and lots of airlines. Now, Icelandair is one of them, too!
Icelandair Flight Services: A Brief Overview
Icelandair is the flag carrier of Iceland, known for connecting passengers to different routes in North America and Europe, often with a stop in Iceland. In a way, you get to travel to two places in one trip. They fly to a bunch of cities in the United States, including Pittsburgh, Pennsylvania.
Icelandair Debut Nonstop Flights to/from PIT Airport
Not long ago, Icelandair made its debut at Pittsburgh Airport on May 16, 2024, with its inaugural flight from Reykjavik landing around 7 PM. The airline is focusing on providing seasonal service from Icelandair Pittsburgh to Reykjavik Keflavík Airport. Both parties together provide nonstop flights four times a week: Tuesdays, Thursdays, Fridays, and Sundays. Plus, the passengers are getting to book roundtrips starting from $499 up to October 2024 (T&C apply).
This inaugural service to Pittsburgh marked Icelandair’s 16th destination in North America. This opportunity allows international and domestic visitors to explore Pittsburgh or Iceland before arriving at the final destination.
Icelandair Presence at the Pittsburgh Airport
Now that the airline has started serving the airport, it has scored its own place for flight operations. Passengers can find the Icelandair counter at Pittsburgh Airport Terminal 1. There, you can find a range of counters and facilities, ensuring a smooth and botherless flight experience for all.
The airport has one terminal only, which is divided into two buildings, i.e., the “Landside Terminal” and the “Airside Terminal.” In total, there are 75 gates and 4 concourses for flight arrival and departure (Concourse C – 6 gates). Passengers departing with Icelandair will board their flight via the Airside Terminal, from where all the flights take off to the final destination.
Passengers traveling in and out of this terminal must know that they can use the underground people movers for commuting between the two buildings.
Counters at the Icelandair PIT Terminal 1
The Icelandair counters at Pittsburgh are super helpful. They are where you can check in for your flight, submit bags for cargo, and complete security screening. Each counter serves a different purpose for ensuring your flight journey is seamless. If your flight is departing from Icelandair PIT Terminal 1, here’s what you can expect!
- Check-in Counter: Icelandair checks in passengers flights at the counter, which is staffed with airline representatives. Once you arrive at the airport, find your way to this counter at Concourse C with a valid ticket and other travel documents. When you’re there, the staff will ask you to present the said documents along with the booking reference number. All these details help identify a person as a passenger, implying that he/she has booked the ticket successfully. After passing the verification, the staff will issue a boarding pass for embarking on the plane. This is the place where you also select a seat or make a necessary request.
- Baggage Desk: Just after collecting the boarding pass and selecting your seat, proceed a step further toward the baggage counter. If you don’t have checked luggage, then skip this counter, as there’s no need to go through this formality. But those with bags have to scale it, tag it, check it, and get a receipt as well for future reference. If your items come out to be overweight, then you’ll have to pay extra as a penalty. Lastly, before checking in your bags, make sure to attach the baggage tags duly filled in with important details.
- Security Checkpoint: This is the crucial part! Be ready to go through the screening machine at the checkpoint. Don’t panic already! There are dedicated staff who will be guiding you through every little step. First, you’ll have to provide your ticket and boarding pass to the official standing in front. From thereon, start to take off your shoes, jacket or coat, belt, or any other metal items along with electronic gadgets. The staff will provide you with bins to put these things in. Walk through the X-ray machine and collect things post-security point.
- Information Counter: At the information counter, passengers can get information about their Icelandair flight departing from Pittsburgh. Travelers can gather details about the flight status, including departure and arrival times, delays and cancellation reasons, etc. If you’re confused about the check-in procedure or screening rules, then just drop by this counter. The airline representative will clear your confusion and ensure a smooth process ahead. Some of the key functions of an information counter include assisting with:
- Flight status update
- Gate information
- Check-in assistance
- Baggage inquiries
- Passenger assistance
- Travel document verification
- General travel queries
Interesting Amenities at Icelandair PIT Terminal
While you access the boarding hall and wait for the departure announcement to board the flight, you can explore the terminal amenities. It offers a good blend of convenience stores, restaurants, cafes, and travel essentials.
| Restaurants, Cafes, Bars, and Fast Food Options | ||
| Burford’s Kitchen | Dunkin’ Donuts | Farmer’s Fridge |
| Auntie Anne’s | Beercode | Chick-fil-A |
| Marathon Diner | Martini | McDonald’s |
| PGH Pizza Co. | Primanti Brothers | Starbucks |
| The Strip Market | Vino Volo | Cinnabon |
| Farmer’s Fridge | Local Craft | Penn Brewery |
| Wigle Whiskey | Joe & The Juice | Burgh Sportz Bar |
| Retail Stores/ Duty Free/ Travel Essentials | ||
| 7 Eleven | River Market by Hudson | FuelRod |
| Hudson Booksellers | InMotion | Johnston & Murphy |
| Lids | Rite Aid | Sarris Candies |
| Sunglass Hut | Tumi | Gaby et Jules |
| Hudson News | Hudson Kiosk | Pittsburgh Duty Free |
| Airport Amenities & Services | ||
| Airport Ambassador Desk | Bicycle Station | CXI Currency Exchange |
| Hyatt Regency | PIT Information Desk | Landside Piano |
| Parking Pay Station | PNC Bank ATM | Smarte Carte |
| TSA Security Checkpoint | Center Core Stage | The Club Lounge |
| Indoor Pet Relied Area | Interfaith Reflection Room | Jabbrrbox |
| Kidsport | Mother’s Nursing Lounge | Persely’s Place Sensory Room |
| Tuskegee Airmen Memorial | USO Center | Smoking Area |
Frequently Asked Questions
The Icelandair serves Terminal 1 at Pittsburgh International Airport. Its service counter is at Concourse C for flight arrival and departure.
You can call the airline representative using the customer care hotlines. For the United States and Canada, it is (00) 1-800-223-5500. Check out the official website for country-specific hotlines.
For a smooth flight departure and completion of pre-flight formalities, arrive at least 45 minutes before the mentioned take-off time.
Icelandair prominently uses Keflavík International Airport. It has recently included Pittsburgh Airport on the list for seasonal flights between Pittsburgh and Reykjavik.
Icelandair’s first nonstop flight from Reykjavik debuted its landing at the Pittsburgh Airport on May 16th, 2024. It arrived around 7 PM.
There are various service counters at the Icelandair PIT Terminal 1, including check-in, baggage drop-off, security screening, information desks, and many others.