Hawaiian Airlines Address:
Mail address: P.O. Box 30008, Honolulu, HI 96820
Hawaiian Airlines Canada Phone:
Reservations Phone: 1-800-367-5320 (available 24/7).
*Inquiries related to your upcoming trip and general information request
For guests with hearing or speech disabilities (TTY): Dial 711 for relay services
Web Support Center: 1-866-586-9419(available 24/7).
*Assistance with navigational or technical issues with our website
Hawaiian Air Cargo: 1-877-HA-CARGO (422-2746)
Hawaiian Airlines Vacations number for Canada: 1-844-762-0089
All other locations 1-312-279-7761
*For Vacation package changes, cancellations or other inquiries 24 hours, 7 days a week
HawaiianMiles Service Center
For questions regarding HawaiianMiles, please contact
P.O. Box 30008, Honolulu, HI 96820
Phone: 838-5333 (Oahu)
Toll Free: 1-877-HA-MILES (1-877-426-4537)
Business Hours: Mon – Fri 7:00AM – 4:30PM (HST)
Fax: 1-808-840-8333
Hawaiian Airlines Official website: https://www.hawaiianairlines.com/
Hawaiian Airlines Online Check-in: www.hawaiianairlines.com/online check-in
Note: Check-in to your flight up to 24 hours before departure. Select your seats or choose new seat assignments. Pay baggage fees online when you check-in.
Check Hawaiian Airlines schedule here: www.hawaiianairlines.com/flight schedule
Check Hawaiian Airlines flight status here: www.hawaiianairlines.com/flight status
Hawaiian Airlines Lost or damaged baggage
If your item has been lost or damaged, please visit a Hawaiian Airlines baggage service counter at one of our airport locations to file a report.
Customers who have filed reports for missing or damaged items may follow up on their claims by contacting the Central Baggage Services Office.
Hawaiian Airlines baggage services telephone contact numbers: Central Baggage Services office at 866-389-6654
Fax: 808-835-3466
Mail: P.O. Box 30008
Honolulu, HI 96820
Hours of Operation: 8AM – 6:30PM HST, seven days a week, including holidays
Hawaiian Airlines Baggage Allowance
View Hawaiian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Traveling in Hawaiian Airlines While Pregnant
Travelling in Hawaiian airlines within the State of Hawaii
For expectant mothers
Expectant mother can travel with in seven days of your due date.
Infant travel in Hawaiian airlines
The baby should be less than seven days old.
Travelling between Hawaii and North America or Internationally
For expectant mothers
Expectant mother can travel with in 30 days of your due date.
Infant travel in Hawaiian airlines
The baby should be less than seven days old
For more details, visit hawaiian airlines and pregnancy
Hawaiian Airlines Special Assistance
For any special assistance / emergency assistance, you can contact online or send fax in detail
You can request for special assistance for the following
- Guest with Disabilities
- Emergency Travel
- Guaranteed Air Fare
- HawaiianMiles
- Medical Waiver
- Receipt
- Refund
- Seat assignment
- Feedback / Suggestion
After travel is completed, submit the following documents to the Consumer Affairs Office online, by fax, or by postal mail.
- Copy of your ticket
- For hospitalization: Signed medical waiver form or copy of hospitalization/emergency room receipt
- For bereavement: Copy of death certificate
- Proof of relation (i.e., copy of your marriage certificate, birth certificate, obituary or letter from funeral home)
Fax: 1-808-838-6777
Email form: https://www.hawaiianairlines.com/contact-us/email/request
Hawaiian Airlines Medical Waiver request form
A refund or waiver of certain fees or charges may be granted in documented cases of hospitalization. Please note that a refund or waiver is not guaranteed, and you must be the hospitalized party, traveling companion, or an immediate family member in order to qualify for any such refund or waiver. Proof of relation may be requested.
Please fill out the entire form. Any blank areas may cause a delay in our response to you. The Hawaiian Airlines
Consumer Affairs Office will respond to you within 30 business days. Please return this form only and no other additional documents.
Near-by Airports:
Attractions in Canada:
Types of Planes / Air craft available with Hawaiian Airlines
Total fleet: 49
Airbus A330
- Airbus A330-200
Boeing 717
- Boeing 717-200
Boeing 767
- Boeing 767-300
Douglas DC-8
- Douglas DC-8-60
McDonnell Douglas DC-10
- McDonnell Douglas DC-10-10
- McDonnell Douglas DC-10-30
McDonnell Douglas DC-9
- McDonnell Douglas DC-9-10
- McDonnell Douglas DC-9-30
- McDonnell Douglas DC-9-50
McDonnell Douglas MD-80
- McDonnell Douglas MD-81