Are you traveling for the first time with FlyDubai? And you want to know what services you get with it while traveling then look no more. At FlyDubai Neom Terminal you can put your worries to rest. Successful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance,you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that FlyDubai cares for you.
Details of FlyDubai Neom Airport – NUM
The FlyDubai NUM Terminal is 1, at Neom Bay Airport.
Airport Name | NEOM Bay Airport |
FlyDubai Neom Airport Address | W78R+QM, Sharma 49612, Saudi Arabia |
Airport Code | NUM |
FlyDubai Neom Airport Contact Number | +966 800 116 8888 |
FlyDubai NUM Terminal | Terminal – 1 |
Working Hours | 24 hours |
Official Website | https://www.flydubai.com |
https://twitter.com/flydubai | |
https://www.facebook.com/flydubai/ | |
https://www.instagram.com/flydubai/?hl=en | |
You Tube | https://www.youtube.com/@theflydubaichannel |
Services provided by FlyDubai at Neom Airport Terminal NUM
At the Office of FlyDubai at NUM Terminal, passengers can avail themselves of the following services / amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
Manage Bookings
This service enables passengers to make desired changes to their bookings. You need to login with your booking reference and last name. Services you can add or make changes to are seat selection, add extra baggage, add special services, add car or travel insurance, change flights, cancel flights, change name, book a hotel, rent a car, cancel bookings, checking booking details and printing or downloading boarding pass.
Online Check-in
This feature allows you to save time and money at the Neom airport. You can add extra bags, choose seats or upgrade seats. Online check-in window starts at 48 hours before your scheduled departure and ends 75 minutes before your scheduled departure. You will need booking reference number and your last name. You can check in via FlyDubai Airlines mobile app also. Remember once you check-in online no more changes can be made to your booking.
Carry-on and Checked Baggage
As per FlyDubai baggage policy as carry-on bags for economy 1 personal item and 1 carry bag is allowed that can weigh up to 7 kg and for business 1 personal item and 2 carry-on bags of 7 kg each are allowed. As Checked Baggage 3 bags are allowed that weigh up to 32 kg each for both economy and business class.
Delayed, Lost and Claim Baggage
In times when your baggage is missing make sure you report it before you leave the NUM airport. The Airline will look it up for you and update you.Make sure to keep baggage tag and boarding pass with you. If you bag has not been found and returned to you then you can claim for your baggage and the airline will compensate for it.
Travelling with Pets
FlyDubai Doesn’t allow pets to travel with them either in the cabin or as checked baggage. Pets can fly with the airline in cargo.Falcons are an exception and can be carried as hand baggage after special prior approval. Service animals will be accepted, if your travel itinerary includes flights to the United States of America or Europe on Emirates marketed flights and to selected destinations operated within the flydubai network. Else they travel in cargo. You need to make reservations 48 hours prior to your flight departure.
Inflight Wifi
FlyDubai provides a paid wifi service to its passengers so you can choose from the three plans they offer: 24 hour pass,30 minute pass and one way pass.
Inflight Entertainment
With the seat back tv you can stream movies,listen to music ,watch your favorite shows and play games. Passengers can also stay connected with their personal devices. You can also watch live tv.
Travel Insurance
FlyDubai has partnered with AIG to give passengers a peace of mind. AIG provides an insurance Travel guard to travellers that covers things like when you cancel your trip, need an emergency medical treatment or you need to fly home early.
Car Hire
FlyDubai has collabed with Cartrawler to make it easy for travelers to reach their destinations.You can book and rent a car as per your requirement.
Meet and Greet
FlyDubai has a meet and greet service known as Marhaba. This is best for business travelers and frequent travelers. This service will fast track you through immigration and security.
Special Assistance
You can book for special assistance 28 hours prior to your departure through MY Booking option on the website or at the time of booking. Be it medical assistance, Traveling while pregnant, Ok to board or mobility assistance FlyDubai Airlines is always ready to assist.
FlyDubai Neom Airport Map
Frequently Asked Questions (FAQs) of FlyDubai Neom Airport – NUM
FlyDubai uses Terminal 1 of Neom Airport.
Terminal 1 is used by FlyDubai for arriving flights.
Terminal 1 is used by FlyDubai for departing flights.
FlyDubai Airlines allows service dogs to travel with their owners in the cabin for free of charge if the flight is traveling to the USA or europe.
Yes, FlyDubai Airways does offer travel insurance to its passengers for selective countries.
Yes, the airline has an upgrade program.
There is paid inflight wifi available in FlyDubai Airlines that can be used by travelers in their personal devices during their journey.
Yes FlyDubai Airways has in-flight entertainment for its passengers to enjoy from movies, to music, to games and shows.
No, a minor can not fly as an unaccompanied minor with the airline.
Yes they do provide alcohol to passengers on flights.
Yes a lounge service is available to passengers flying with FlyDubai Airlines.