Finding airline information can be a task that can trigger migraines; travelers are often on the lookout for essential flight related details about airline terminal, flight status, check-in timings, special assistance services, baggage allowance, pet(s) / animal companion(s) travel services, car rentals, etc. The details shared here are relevant for travelers in need of guidance to prepare / plan a flight arriving at or departing from EVA Air John F. Kennedy International Airport terminal.
Details of EVA Air John F. Kennedy Airport
The EVA Air JFK Terminal is 1, at John F. Kennedy International Airport.
| Airport Name | John F. Kennedy International Airport |
| EVA Air John F. Kennedy Airport Address | Queens, NY 11430, United States |
| Airport Code | JFK |
| EVA Air John F. Kennedy Airport Contact Number | +17182444444 |
| EVA Air JFK Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | www.evaair.com |
| YouTube | www.youtube.com/user/EVAAIRVIDEO |
| www.facebook.com/evaairwayscorpen | |
| twitter.com/EVAAirUS | |
| www.instagram.com/evaairways |
Services provided by EVA Air at John F. Kennedy Airport JFK Terminal
At the Office of EVA Air at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Codeshare |
| Online Check-in | Animals and Pets |
| Unaccompanied Minor Service | Airport Transfers |
| Flight Information | Seats Selection and Enquiries |
| In-Flight Meals | Transit Information |
| In-Flight/Airport Wifi | Rescheduling |
| Delayed Flights | Kiosk Check-in |
| Promotional Fares | Duty-Free Allowance |
| Concierge Services | Visa Information |
| Airport Transportation | Immigration Services |
| Visa on Arrival | Airport Facilities |
| Flight Ticket Cancellation | Duty-Free |
| Counter Check-in | Sports Equipment |
| Baggage Allowance | In-Flight Duty-Free |
| Airport Lounges | Privilege Club |
| Missing Luggage | Receipts and Refunds |
| In-Flight Entertainment | Trip Insurance |
Booking
The office of Eva air terminal at JFK Airport can be contacted by all travelers in need of assistance with flight ticket reservations with the airline; persons may even make the bookings themselves on the EVA Air website / mobile application.
Manage Booking
Making changes to reservation(s) and / or adding / removing flight related services and amenities can be a handful, passengers can request for help from the EVA Air John F. Kennedy terminal crew. The bookings can also be managed over the EVA Air mobile app / website.
Baggage Allowance
Baggage allowance varies depending on the ticket / fare class type and conditional to the EVA Air baggage policies. Details may be viewed on the airline’s website or queries can be made at the office of EVA Air terminal at New York airport.
Cancellation and Refund
The airline has a 24 hour cancellation policy for flights to/from the USA where, if the departure time is 7 days or more from the date of booking the flight ticket(s) travelers are entitled to a complete refund. Only requests for cancellations / refunds of tickets issued by official online / offline channels of EVA Air will be entertained at the EVA Air JFK Airport terminal office.
Pet Travel Services
The airline permits only dogs, cats, and rabbits to be transported as checked baggage in the aircraft hold. Only service dogs are permitted inside the passenger cabin. Authorization for travel arrangements for pet(s) / animal companion(s) must be requested from the airline at least 48 before the departure of the intended flight. More information can be viewed on the EVA Air website and / or queries can be directed to the office of EVA Air terminal at John F. Kennedy international airport.
Delayed, Lost, or Damaged Baggage
The EVA Air Baggage Service Office must be immediately notified if passenger(s) are faced with issues about lost / damaged / delayed luggage. The airline uses the global baggage tracing system to locate the baggage. For assistance and / or to get answers to queries please check with the EVA Air office / website.
Check-in
Passengers can check-in for their intended flights through any of the following methods: Online / mobile check-in or Automated check-in or Airport self-service kiosk check-in or airport counter check-in. Check-in must be completed up till 1 hour prior to the flight’s scheduled departure time.
Special Assistance Services
The special assistance services offered by this airline include, but are not limited to, mobility assistance, inflight medical aid, special attention to unaccompanied minors / elderly passengers, etc. For all the services please call / visit the EVA Air New York Terminal office.
In-flight Wi-fi
787, 777-300ER, and A330-300 aircrafts of the EVA Air fleet are wifi enabled; passengers may choose any of the wifi packs displayed below.
For more details regarding on board wifi, please check the airline’s website or direct queries to the office of EVA Air terminal at New York.
Airport Lounge
As a member airline of Star Alliance, passengers of EVA Air are provided privileges for lounges of other member airlines since EVA Air does not have its own airport lounge at JFK airport.
- Lufthansa Business Lounge at Terminal 1, Departure Area,immediate left after security
- Lufthansa Senator Lounge at Terminal 1, Departure Area,immediate left after security
- Maharaja Lounge Business Class at Terminal 4, 4th Floor,Near Gate 5 after TSA Security above Gate 5
- Maharaja Lounge First Class at Terminal 4, 4th Floor,Near Gate 5 after TSA Security above Gate 5
- British Airways Lounge at International Terminal 7, 3rd floor
- Korean Air Lounge at Terminal 1
- Swiss Lounge at Terminal 4, 4th Floor,A2 Check-in Level (After security checkpoint)
- The Lounge at Terminal 4, in the duty-free shopping area.
- Virgin Clubhouse at Terminal 4, Above Boarding Gates A4 and A5 after security checkpoint
Assistance / information about lounge access / use can be requested from the EVA Air JFK Airport terminal staff.
Car Rental
The airport provides courtesy phones and even rental car company counters at the arrivals area of all terminals at John F Kennedy international airport. Passengers arriving at this airport can make arrangements to hire a car befitting their personal requirements. For assistance request the airport staff.
Parking
Travelers can avail themselves of multiple parking options provided at JFK international airport; advance booking for parking can be made through the airport’s website. Airport staff can be requested for assistance and queries related to parking can also be directed to them. The Easy AirTrain is available for commuting between the parking and terminals.
Services & Amenities at JFK International Airport
Mentioned below are the services / amenities offered at John F Kennedy international airport:
- Airport Information
- ATM
- Baggage Storage
- Charging Station
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief
- Worship Spaces
- Restaurants
- Books & Magazines
- Convenience Shopping
- Duty Free
- Electronics
- Fashion & Accessories
- Florist
- Gifts & Souvenirs
- Spirits & Wine
- Travel Essentials
Travelers can request for assistance from the airport staff and / or check the airport’s website for details about the services / amenities which are being offered.
List of Worldwide Eva Air Offices
EVA Air John F. Kennedy Airport Map
Frequently Asked Questions (FAQs) – EVA Air John F. Kennedy Airport Terminal
All flight operations of EVA Air are managed at Terminal 1 of John F Kennedy airport.
EVA Air flights are received in Terminal 1 at JFK airport.
EVA air flights depart from Terminal 1 in John F Kennedy International Airport.